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Four Points By Sheraton Bur Dubai

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Four Points By Sheraton Bur Dubai

locationDubai, Dubai

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About Four Points By Sheraton Bur DubaiAbout Four Points By Sheraton Bur Dubai

Location

The hotel stands seven storeys tall on Mankhool Street, right in the heart of the bustling city of Dubai. It is situated only 12 minutes from the Dubai World Trade Centre and Jumeirah Beach Park. It is also within walking distance of one of the area’s most popular commercial districts. The Dubai Museum and Dubai Creek Park are also just minutes away, and the hotel is only about 12 minutes from Dubai International Airport.

Facility

252 rooms, including 14 junior suites, 126 single rooms and 98 double rooms, are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station, as well as a complete set of utensils, is a standard feature. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam, massage treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Four Points By Sheraton Bur Dubai Amenities at Four Points By Sheraton Bur Dubai

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Tourist Centre

500 m

Beach

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2609

Very Good

1017

Average

205

Poor

36

Terrible

48

Recent Reviews: 3915

  • User:samsadiq09

    Trip type: Couples

    Perfect

    rating21 Apr 2026

    Its always worthy coming back to this hotel amazing service right from the check in time whole process is swift.special mention of Moses and Desmond.

  • User:Fayaz K

    Trip type: Solo travel

    Appalling Customer Service from "Management" – Is this how Marriott values loyalty?

    rating23 Feb 2026

    .Rating: 1/5 StarsI am leaving a 1-star review for this property, and quite frankly, if I could give zero stars, I would. My experience here was completely overshadowed by the absolutely unacceptable behavior of a staff member named Raj, who claimed to be a department manager.During my visit, I had an interaction with Raj where I happened to mention that I am on the verge of achieving Platinum Elite status with Marriott Bonvoy. Instead of the standard, welcoming hospitality you expect from the Marriott brand, Raj was incredibly rude, dismissive, and spoke to me in a highly unprofessional and condescending manner. I was left absolutely shocked by his hostility.This raises a very serious question: if a so-called "manager" feels comfortable speaking this badly to a loyal guest who is about to hit Platinum Elite status, how on earth do they treat normal, everyday guests? It is frightening to imagine the standard of service being provided to people who aren't part of the loyalty program.True hospitality trickles down from management. If Raj's behavior is indicative of the leadership at this property, I highly recommend avoiding this hotel entirely. Marriott Corporate needs to take a serious look at how this property is being run. I will be taking my business elsewhere from now on. Save your money and points, and stay at a hotel that actually values basic human decency and customer service.

  • User:nnitha n

    Trip type: Family

    Fantastic and marvellous days

    rating22 Jan 2026

    Total 8 days with three rooms such a marvellous and unforgettable memories. Even most of time we back just to sleep and the housekeeping make up our sleeping moment was priceless. Main thing to say is morning breakfast was fantastic the waiter and waiteress are so helpful. My father is are very happy with their help without grumpy. They are all so sweet and adorable. Only thing a bit up set is our rooms are not nearby it's might be a mistake by our tour agency. Overall we are very happy with their hospitality. Thank you for the service and support.... 🫰🫰🫰🫰🫰🫰 Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai, responded to this review Dear Valued Guest,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyFront Office Manager

  • User:E V

    Trip type: Family

    My experience at Four points Sheraton Bur Dubai.

    rating20 Jan 2026

    Location is too congested. Room is spacous i like it. Full breakfast is not for me. There's not much to choose . & service is very slow. There's shortage of small glasses for juices. Over all 3points star. I say special mention to the kind & helpful housekeeping staff. SANJIIT ( I hope that's correct) Thank you very much for your service.🥰 Rm 503 Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai, responded to this review Dear valued guest,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.As we pride ourselves on delivering a memorable hotel experience during your travels. Please accept our sincere apology for disappointment caused in highlighted areas where you have rated us with lower ratings. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyFront Office Manager

  • User:SAIDALI N

    Trip type: Friends getaway

    Overall was good

    rating05 Jan 2026

    I visited blend cafe in the morning with my friend and i ordered a masala tea and Nescafe coffee and bombay sandwich .the food ,coffee and specially masala tea was fantastic. I appreciate the boy name Asim who made everything and provide us fantastic hospitality. I would like to thank Asim and everyone for giving me such a great experience and i would love to come back to have something else next time for sure Hotel ManagementDXB, Marketing at Four Points By Sheraton Bur Dubai, responded to this review Dear Valued Guest,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyFront Office Manager

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