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Grand Hyatt Dubai

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Grand Hyatt Dubai

locationDubai, Dubai

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About Grand Hyatt DubaiAbout Grand Hyatt Dubai

Location

Lying amidst sprawling gardens, this spectacular luxury hotel is located at the heart of Dubai some 2 km from Dubai Creek and just a few minutes drive from the Yacht Club. Links to the public transport network are to be found close by and a diverse selection of shops, restaurants, bars, cafés and further entertainment venues are situated within a 5-minutes drive of the hotel. It is also just 5 km to the international airport.

Facility

The hotel welcomes guests in a 16-storey building with a lift and 710 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. The pool area also includes a hot tub (for a fee), a waterslide and a pool bar. Sun loungers and parasols are available on the sun terrace. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts and squash. There is a wellness area with a spa, a steam bath, a hammam, massage treatments and anti-ageing treatments and, for an additional fee, a sauna and a beauty salon. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Dining facilities include a café and a bar. Great food and friendly service await guests in 15 air-conditioned restaurants. Half board can be booked. A delicious and varied buffet is prepared for breakfast and dinner every day, and a set menu can be ordered at dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Grand Hyatt Dubai Amenities at Grand Hyatt Dubai

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bowling

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

LocationLocation

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Around this property:

Public Transport

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

7856

Very Good

1508

Average

371

Poor

169

Terrible

252

Recent Reviews: 10156

  • User:Noor A

    Trip type: Family

    Comfortable family trip

    rating27 Apr 2026

    Family vacation we enjoyed the hotel and the water parkAmazing facilities Clean rooms Welcoming staff Spa experience was relaxing

  • User:Aiden O

    Trip type: Family

    Waterpark Policy

    rating24 Apr 2026

    I came for Waterpark where 2 days would be given on a 1 night stay but new policy gave 1 which really disappointed me

  • User:madhur1000

    Trip type: Business

    Kindness comes in many ways

    rating22 Apr 2026

    I wanted to give a shout out to Chef Nasr Hamama. I have many food restrictions and Chef Nasr Hamama, Victor was very kind to help me out. Grand Hyatt Dubai Team, General Manager at Grand Hyatt Dubai, responded to this review Dear madhur1000,Thank you for sharing your kind review.It is a pleasure to have you as our guest and we look forward to welcoming you again soon!With Best Regards,Grand Hyatt Dubai Team

  • User:Q3233VNmohameda

    Trip type:

    Service Quality

    rating19 Apr 2026

    From the moment we arrived, the experience was challenging. There was severe congestion at the hotel entrance, with a noticeable lack of organization. Luggage was scattered at the entrance, and the process of entering the hotel felt chaotic. I was traveling with my wife, two daughters, and two housemaids, and we were required to wait approximately 30 minutes before reaching the reception.The check-in process itself took an additional hour, bringing the total waiting time to nearly 1 hour and 45 minutes before we could access our room. During this time, there were large crowds—well over 100 guests—waiting in long queues, yet no refreshments or support were offered, despite many families with children being present. Grand Hyatt Dubai Team, General Manager at Grand Hyatt Dubai, responded to this review Dear Q3233VNmohameda,We sincerely apologize for the delays and congestion you experienced upon arrival.This is not the standard we strive to deliver, and your feedback has been shared with the team for immediate improvement.Thank you for your patience and for bringing this to our attention, and we hope we would have the chance of welcoming you to an improved stay experience again.With Best Regards,Grand Hyatt Dubai Team

  • User:Syed H

    Trip type:

    We just loved it

    rating18 Apr 2026

    We are happy with our experience at GRAND HYAT ,it was memorable from food to the room ,water sports and overall service and cleanliness it was perfect for everyone .The only regret i have is visiting it very late :) Grand Hyatt Dubai Team, General Manager at Grand Hyatt Dubai, responded to this review Dear Syed,Thank you for taking the time to share your kind review.It is a pleasure to have you as our guest and we look forward to welcoming you again soon!With Best Regards,Grand Hyatt Dubai Team

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