Grayton Hotel

46+ photos

Grayton Hotel

Name: Grayton Hotel
Address: 12A Street, Al Mankhool, Bur Dubai, Dubai, united-arab-emirates
Telephone: 0204 505 9777
Rating: 4.5

dubai, united arab emirates

About Grayton Hotel

location

This hotel warmly welcomes guests in Dubai.

facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grayton Hotel

Facilities (14)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Business Center and Conferences (1)

Business Center

Common Area (1)

Sun Deck

Family and Kids (1)

Childcare service

General Services (3)

ConciergeLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedContinental BreakfastBarBarbequeCafeRestaurant

Object Information (1)

Fax

Room Facilities (5)

MinibarFridgeTVBathrobesRoom service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

Outdoor Pool(s)Swimming PoolGym

Transfers (1)

Airport Transfers

Location

Deira, Dubai, United Arab Emirates

12A Street, Al Mankhool, Bur Dubai

Nearest airport10km

Nearest beach6km

What's nearby

City centre1km
Nearest beach6km
Nearest airport10km

Check-in from 3:00 PM · Check-out by 12:00 PM

Deira, Dubai, United Arab Emirates

12A Street, Al Mankhool, Bur Dubai

Nearest airport10km

Nearest beach6km

What's nearby

City centre1km
Nearest beach6km
Nearest airport10km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

231 reviews

Value
Rooms
Cleanliness
Service

Excellent164
Very Good42
Average8
Poor3
Terrible14

Recent Reviews: 231

User: Michael B
Trip type: Couples
Excellent Stay at Grayton Hotel Dubai
We had a wonderful experience at Grayton Hotel Dubai. The service was outstanding from the moment we arrived until our departure. Despite the hotel being very busy during our stay, the entire reception team assisted us in a professional, friendly, and efficient manner.A special thank you to the Arabic Manager for the excellent hospitality, support, and attention to guest satisfaction. We truly app… We had a wonderful experience at Grayton Hotel Dubai. The service was outstanding from the moment we arrived until our departure. Despite the hotel being very busy during our stay, the entire reception team assisted us in a professional, friendly, and efficien…
User: Saman K
Trip type: Couples
Excellent
The hotel is definitely worth staying at. My only concern was the delay in room service. I ordered a sandwich, and even after almost 2.5 hours, it had not arrived. Unfortunately, due to an urgent commitment, I couldn’t wait any longer and had to check out without receiving my order.I would like to give special mention to Saurav from the reception team. He was extremely helpful, professional, and a… The hotel is definitely worth staying at. My only concern was the delay in room service. I ordered a sandwich, and even after almost 2.5 hours, it had not arrived. Unfortunately, due to an urgent commitment, I couldn’t wait any longer and had to check out with…
User: PAL B
Trip type: Business
Best Hotel
?????I had a wonderful experience at Grayton Hotel. The property is beautifully maintained, the rooms are comfortable, and the overall hospitality is truly exceptional.A special thank you to Ms. Sukaina for her outstanding professionalism, attention to detail, and warm hospitality. She goes above and beyond to ensure guests feel welcomed and well taken care of throughout their stay. Her dedication… ?????I had a wonderful experience at Grayton Hotel. The property is beautifully maintained, the rooms are comfortable, and the overall hospitality is truly exceptional.A special thank you to Ms. Sukaina for her outstanding professionalism, attention to detail,…
User: Gamze G
Trip type: Friends getaway
Thank You Soukaina for Your Kindness and Warm Hospitality
Had a really great stay at Grayton Hotel ??The rooms were clean and comfortable, the location was very convenient, and the service was excellent throughout my stay.A special thank you to Soukaina for her kindness and hospitality she made the experience even better ????Highly recommended!Had a really great stay at Grayton Hotel ??The rooms were clean and comfortable, the location was very convenient, and the service was excellent throughout my stay.A special thank you to Soukaina for her kindness and hospitality she made the experience even be…
User: Shamoil D
Trip type: Family
Extremely Disappointing Experience Due to Jermyn at Reception
Stayed at Grayton Hotel Dubai from May 2 to May 3, 2026, after attending a family party at the hotel, and unfortunately the experience during check-in was extremely unpleasant and disappointing.We had booked two rooms for our family. I was accompanied by my wife, our child, and my cousin sister who had briefly come with her infant because the baby needed to be fed comfortably in a private space. T… Stayed at Grayton Hotel Dubai from May 2 to May 3, 2026, after attending a family party at the hotel, and unfortunately the experience during check-in was extremely unpleasant and disappointing.We had booked two rooms for our family. I was accompanied by my wi…

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