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Holiday Inn & Suites Dubai Festival City

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Holiday Inn & Suites Dubai Festival City

locationDubai, Dubai

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About Holiday Inn & Suites Dubai Festival CityAbout Holiday Inn & Suites Dubai Festival City

Location

This hotel is located right in the heart of Dubai.

Facility

English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. The kitchenette comes with a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf and horse riding. Water sports enthusiasts are offered sailing. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Payment

The hotel accepts payment by major credit cards.

Amenities at Holiday Inn & Suites Dubai Festival City Amenities at Holiday Inn & Suites Dubai Festival City

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

12 km

Beach

16 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3282

Very Good

280

Average

55

Poor

20

Terrible

27

Recent Reviews: 3664

  • User:Relax37147668149

    Trip type: Solo travel

    You can stay up to 2:00PM

    rating30 Mar 2026

    Great experience!I stayed 1 night at the Holiday Inn. I loved it there.The room was elegant, plus receptionists were accommodating!The most thing that fascinated me was, I didn’t need to pack up at 12noon. I arrived late, so they considered that I can leave at 2pm the next day.

  • User:Hanan A

    Trip type: Couples

    Nice hotel joined with mall and amazing international breakfast

    rating22 Mar 2026

    Was perfect atmosphere... the room was cleaned and very nice ... the help desk was arabic was very friendly upgraded my room and provided us free breakfast fast . The hotel was joined with festival mall from M floor. Also have sub ground parking . The 2 swming pools was with heater for adults and kids . The break fast international with delicious omelette and different kinds of food and hot and cold drinks

  • User:Mohamad A

    Trip type: Family

    All prefect service

    rating21 Mar 2026

    It was all excellent and perfect

  • User:John S

    Trip type: Solo travel

    The best staff imaginable.

    rating16 Mar 2026

    I was recently in Dubai and due to the Iran conflict, I needed to extend my stay by about 10 days. I was incredibly lucky that I chose the Holiday Inn in Festival City for my initial 4 day stay. The hotel took care of all the details and showed patience and skill throughout my stay. Needless to say, finding flights was not easy as there were many flight cancellations. This meant that I had to extend my stay by a few days, then a few more, then one more, etc. You get the point. Each and every time, the staff was friendly and understand and efficient. The room was comfortable and I slept well. Everyone treated me well, and I do have some people that I would like to mention. Those people that due to the circumstance you tend to interact with more. Yoon in the front desk was great with the rebookings, esp. the first one which was the most uncertain. Nozi and Kwee in the dining room always had a smile on their face when I would go down for breakfast. Their friendliness was very much appreciated. I would often work in the snack bar area looking for flights or just relaxing and Johanna was wonderful and also very friendly. I sort of feel bad because I didn't get more names, such as the dining room hostess and the two managers I spoke with. Everyone was simply great.

  • User:Sheraz S

    Trip type: Friends getaway

    Excellent

    rating11 Mar 2026

    Excellent hotel amazing service night manger very helpful and staff also during check in

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