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Hotel Indigo Dubai Downtown

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Hotel Indigo Dubai Downtown

locationDubai, Dubai

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About Hotel Indigo Dubai DowntownAbout Hotel Indigo Dubai Downtown

Location

This hotel is located right in the heart of Dubai.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. All rooms are carpeted and include a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Indigo Dubai Downtown Amenities at Hotel Indigo Dubai Downtown

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Windsurfing

LocationLocation

Map preview

Around this property:

Centre

1 km

Beach

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2532

Very Good

147

Average

13

Poor

4

Terrible

5

Recent Reviews: 2701

  • User:Manuel K

    Trip type: Business

    People like Miss SouMia MouHid

    rating27 Apr 2026

    Has anyone ever asked themselves what truly distinguishes a small guesthouse in a quiet, almost forgotten Italian town from a luxury hotel in Dubai? I’m sure someone has, I know I have. After staying in many different types of accommodations, I’d like to share my personal answer.The Hotel Indigo Dubai Downtown offers everything you would expect from a modern luxury hotel: innovative smart technologies that recognize when you enter or leave your room, stylish design, and countless small details that make the place feel vibrant and unique, if you take the time to notice them.And yet, a small guesthouse along the Amalfi Coast has its own kind of charm: old, dreamy, authentic, and full of soul.So what truly makes the difference?For me, it is the people.That moment when you enter a hotel and are warmly welcomed by individuals from different cultures. The helpfulness, whether it’s the laundry service or the staff at the pool bar, is wonderful. But is that enough to make an experience truly unforgettable?Not quite.Imagine walking into the breakfast room in the morning. The sun is shining, but not just the one in the sky. There is a person who lights up the entire room and gives the day its spirit and soul. Someone who, with warmth, charm, humor, and remarkable attentiveness, shapes the atmosphere and makes the start of your day something special.For me, that person was SouMia Mouhid.During my 30-day stay, she was present every morning, everywhere, yet never intrusive. One moment she was in the kitchen, the next at the barista station, making sure every guest received their usual drink. Then she would be at a table, laughing and chatting effortlessly, bringing even the most tired or grumpy faces to smile.Her smile is contagious. Her personality is unique. And her presence elevates not only the guests’ experience but also the entire team around her.Dear management of SouMia Mouhid: you have an exceptional employee. My sincere advice as a guest, take good care of her. People like her are rare, and they truly thrive when they feel valued.Dear Miss Mouhid,thank you for your warmth and for making my stay something truly special.And to the entire team:please accept my heartfelt thanks, each and every one of you contributed to making this stay unforgettable.

  • User:Ashraf A

    Trip type: Friends getaway

    Family trip

    rating23 Apr 2026

    I had a great dining experience at the restaurant in Hotel Indigo Dubai Downtown, and Soumia made it truly exceptional.She was professional, friendly, and very attentive throughout. Her service was smooth and thoughtful, and her recommendations were excellent. She has a natural ability to make guests feel comfortable and well taken care of.Soumia is a valuable asset to the team, and her service alone is a reason to come back again.

  • User:Almunther A

    Trip type: Business

    Business trip

    rating23 Apr 2026

    Experience Very good in breakfast oen sesame with soumia mouhid Thank you

  • User:ALSHAMAA g

    Trip type: Business

    Busniss trip

    rating23 Apr 2026

    My experience in the hotel was amazing the hotel rooms , service, food and specially on that i would like to hilight (Soumia Mouhid )She is amazing , professionel , positive person that bring happiness to the guests And i will come again for sure Othe hand the food is mazing and her Choices amazing Thank you Somia

  • User:fairouzjamal

    Trip type: Solo travel

    Review about hotel's employees and services

    rating23 Apr 2026

    I'm having a very pleasant stay at this hotel. The property is well-maintained, and the location is excellent, very convenient and close to many attractions as well as the mallThe overall service is also very organized and professionalI would especially like to thank Malek from the restaurant for his outstanding customer service and genuine kindness. He truly goes above and beyond to ensure guests are satisfied. For example, if anything was missing from breakfast, he would personally make sure to bring it himself. I strongly encourage the hotel management to recognize and value employees like himI would also like to highlight Anjan from the restaurant. He is very attentive and impressive, especially in how he remembers each guest’s preferences and ensures everything is prepared even before being requestedVery special thanks to Soumia who's incredibly kind, knows exactly how to deal with guests, and pays great attention to even the smallest details. What really makes her special is how she remembers those details, which makes the whole experience feel personal and welcoming.Honestly, whenever she is on leave, you can clearly feel the difference in the level of service. That alone shows how valuable she is to the team.I highly recommend that management takes good care of such dedicated and talented employees, as they're a big part of what makes guests want to come backI would also like to recognize the reception team, who truly deserve to be mentioned by name: Ahmed, Ayoub, Karim, and Mustafa. They are exceptionally professional, welcoming, and genuinely kind. They know exactly how to make guests feel valued and connected to the place. A special thanks to Ahmed, who was incredibly supportive and helpful when I wasn’t feeling wel, I truly appreciate his care and assistanceI would also like to thank Chamath from the housekeeping team for his excellent attention to detail in cleaning the room. He's very professional and doing a great job, and his colleagues were also very goodOverall, the hotel is excellent, but I do have one concern regarding a staff member named Aziz at the restaurant. Unfortunately, his approach with me wasn't professional. Even after raising this issue with the management, there was no apology or effort to address the situation from his side, which was disappointingDespite this, I would still recommend this hotel for its quality, location, and the majority of its exceptional staff

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