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Hyatt Regency Creek Heights Residences

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Hyatt Regency Creek Heights Residences

locationDubai, Dubai

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About Hyatt Regency Creek Heights ResidencesAbout Hyatt Regency Creek Heights Residences

Location

Ideal for families, this apartment hotel lies in Dubai, about 15 km from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds or children's beds can be provided upon request. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station, dishwasher and oven. There is also a washing machine, an ironing set, a trouser press and a tumble dryer. A telephone, a flatscreen television with satellite channels, a radio, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Subject to charge: a beauty salon. An entertainment programme and a kids' club are also options for entertainment.

Meals

Dining facilities include a café, a bar and a lobby bar. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at Hyatt Regency Creek Heights Residences Amenities at Hyatt Regency Creek Heights Residences

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

7941

Very Good

995

Average

316

Poor

177

Terrible

245

Recent Reviews: 9674

  • User:lovemyindia2

    Trip type: Business

    Beautiful hotel, good food and wine menu, excellent service at the restaurant.

    rating28 Apr 2026

    Beautiful hotel on the creek. Staff is nice and polite. Good experience at the restaurant. Really good quality wine and tasty food. Anwar and James at the restaurant, very polite and knowledgeable. Overall, good experience, will go back again.

  • User:GrandTour40259487495

    Trip type: Family

    amazing

    rating28 Apr 2026

    amazing service spa and gym and pool services and food is good same with hotel room service happy to come again and vist it with friends

  • User:616jayaramans

    Trip type:

    Not the Standard Expected – Needs Serious Improvement

    rating13 Apr 2026

    This stay was disappointing and did not meet the expected standards.The most concerning issue was a late-night noise disturbance from a lounge event. Despite repeated complaints, the hotel failed to resolve the issue promptly, and the noise continued for hours. This shows a lack of control and poor handling of guest concerns.Additionally, the room did not include basic amenities such as a toothbrush or shower cap. When requested, I was informed these were chargeable. For a hotel of this category, this approach feels like cost-cutting at the expense of guest experience.Overall, the stay reflected poor service responsiveness and lack of attention to basic guest needs.I hope management reviews this seriously, as this experience does not align with the brand expectations. Hyatt Regency, Owner at Hyatt Regency Dubai Creek Heights, responded to this review Dear 616jayaramans,Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by the lounge event and for the delay in resolving your concern. This is not the level of service we aim to provide.We also regret the inconvenience regarding the room amenities and understand your expectations. Your comments have been shared with the relevant teams for immediate review and improvement.We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.With Best Regards,Hyatt Regency Dubai Creek Heights Team

  • User:Bashar A

    Trip type:

    Family stay

    rating21 Mar 2026

    My stay at Hyatt Regency Dubai Creek Heights was overall unsatisfactory and did not fully reflect the standards expected of hotels in this category.There is an opportunity to enhance the variety and quality of food, improve staff responsiveness and their ability to manage guest flow, despite their courteous approach, and streamline the check-in and check-out process to ensure greater efficiency, all of which would positively impact the overall experience.These comments are shared in a constructive spirit, with the aim of supporting service enhancement and continuous improvement. Hyatt Regency, Owner at Hyatt Regency Dubai Creek Heights, responded to this review Dear Bashar A,Thank you for your constructive feedback.We’re sorry your experience did not meet expectations and truly appreciate your comments, which will be shared with the team for improvement.We hope to have the opportunity to provide you with a better experience in the future.Regards,Hyatt Regency Dubai Creek Heights

  • User:Mena M

    Trip type:

    Great stay and friendly staff

    rating21 Mar 2026

    My stay at Hyatt Regency Dubai Creek Heights exceeded my expectations. The staff were truly outstanding—especially Malak, Khadijah, and Mariana—who were professional, friendly, and always attentive. Malak in particular showed great professionalism and care throughout my stay.The rooms were very clean and well maintained, the hotel location is convenient, and the facilities are excellent. I really enjoyed the swimming pool, and the lobby and restaurant had a great atmosphere with high service standards.Overall, it was a very comfortable and enjoyable experience, and I would definitely return again. Hyatt Regency, Owner at Hyatt Regency Dubai Creek Heights, responded to this review Dear Mena M,Thank you for your kind feedback.We are delighted your stay exceeded expectations and that Malak, Khadijah, and Mariana made such a positive impact.We look forward to welcoming you back again soon.With Best Regards,Hyatt Regency Dubai Creek Heights Team

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