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Ibis Dubai Al Rigga

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Ibis Dubai Al Rigga

locationDubai, Dubai

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About Ibis Dubai Al RiggaAbout Ibis Dubai Al Rigga

Location

Located in the historic part of Dubai, next to the Creek and Al Ghurair Mall, the hotel is only 300 m from Al Rigga metro station, 10 minutes' drive from Dubai International Airport and 15 minutes from the Dubai World Trade Center.

Facility

The hotel has 280 rooms, which are located on 9 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The pool complex promises pleasant and carefree swimming. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Ibis Dubai Al Rigga Amenities at Ibis Dubai Al Rigga

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Number of Pools

LocationLocation

Map preview

Around this property:

Tourist Centre

5 km

Beach

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2003

Very Good

810

Average

269

Poor

68

Terrible

43

Recent Reviews: 3193

  • User:Awet T

    Trip type: Solo travel

    Wonderful stay!

    rating26 Apr 2026

    Had a great stay here at Ibis hotel Al Rigga. Highly recommend for every one. Emmauel Uddin, Other at ibis Dubai Al Rigga., responded to this review Dear Mr. Awett,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you experienced perfect hospitality and appreciated our reception team, especially Omar. Our staff takes great pride in ensuring that every guest feels welcomed and valued. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back on your next visit.Sincerely,Emmanuel UDDINGeneral ManagerIbis Al Rigga

  • User:Osama F

    Trip type: Solo travel

    Good service

    rating23 Apr 2026

    Omar very kind man he give me nice room Emmauel Uddin, Other at ibis Dubai Al Rigga., responded to this review Dear Mr. Osama,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you experienced perfect hospitality and appreciated our reception team, especially Omar. Our staff takes great pride in ensuring that every guest feels welcomed and valued. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back on your next visit.Sincerely,Emmanuel UDDINGeneral ManagerIbis Al Rigga

  • User:Farhina S

    Trip type: Friends getaway

    Good

    rating18 Apr 2026

    I stayed at your hotel the day before yesterday. Overall, my stay was very good; the reception staff was extremely helpful, and the rooms were clean and well-maintained. However, I faced significant issues with the Room Service (IRD).​Late at night, when we needed ice urgently, we were told the restaurant was closed and were advised to order from outside. At that time, no one mentioned that ice was chargeable. Later, I was surprised to find out it was, especially since this is the first Accor property where I've encountered a charge for ice.​The coordination regarding food was also quite frustrating. I called at 10:30 AM to order breakfast, but was told to wait until 11:30 AM because the buffet was still on. When I called again at 11:40 AM just to order fried rice, the staff told me I could only order at 12:00 PM. It felt like the service was running according to the staff’s convenience rather than the guest's needs. Only after I called the reception and they intervened did the IRD finally accept my order. It felt as if we were being treated like we were eating for free, despite being paying guests.​Additionally, the TV in the room was not working properly and felt quite outdated. I would also prefer if dental kits were already placed in the room, as I had to wait a long time for one to be delivered.​While the housekeeping was good and eventually served everything we needed, the room service experience was disappointing. I hope you look into these coordination issues, though the rest of my stay was wonderful."

  • User:Saad E

    Trip type: Solo travel

    Perfect Hospitality

    rating11 Apr 2026

    Nice and perfect hospitality Nice reception team ,Spatially Mr.Omar Emmanuel UDDIN, Other at ibis Dubai Al Rigga., responded to this review Dear Saad,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you experienced perfect hospitality and appreciated our reception team, especially Omar. Our staff takes great pride in ensuring that every guest feels welcomed and valued. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back on your next visit.Sincerely,Emmanuel UDDINGeneral ManagerIbis Al Rigga

  • User:Dream R

    Trip type: Business

    Excellent Service From Shoon

    rating09 Apr 2026

    Receptionist Shoon provided excellent service—friendly, professional, and always attentive. She made every interaction smooth and welcoming. Truly a great first impression of the place! Emmauel Uddin, Other at ibis Dubai Al Rigga., responded to this review Dear Dream,Thank you for your kind words regarding your experience at ibis Dubai Al Rigga. It is wonderful to hear that Shoon's service had such a positive impact on your stay. We take pride in our team's professionalism and commitment to providing a welcoming atmosphere for our guests. Your feedback inspires us to continue delivering excellent service. We look forward to welcoming you back in the future.Sincerely,Emmanuel UDDINGeneral ManagerIbis Al Rigga

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