tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-arab-emirates

Ivory Grand Hotel Apartments

images

View Gallery

image url
image url

Ivory Grand Hotel Apartments

locationDubai, Dubai

Share this Dealshare

About Ivory Grand Hotel ApartmentsAbout Ivory Grand Hotel Apartments

Location

This hotel is located in Dubai, approximately 20 km from the beach.

Facility

The hotel has a lift and features 215 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. Other amenities available include a washing machine, an ironing set and a trouser press. A telephone, a TV, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Guests will also find slippers in their rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Ivory Grand Hotel Apartments Amenities at Ivory Grand Hotel Apartments

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Billiards/Snooker

    • -

      Children's Pool

    • -

      Golf

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

261

Very Good

118

Average

30

Poor

13

Terrible

16

Recent Reviews: 438

  • User:Tiba A

    Trip type: Family

    bugs

    rating31 Jan 2025

    it has a good location but the hotel is old and they have done a terrible job at keeping it clean, it is very dirty and has a lot of bugs. if you are fine with that and it not being luxurious then its good, otherwise i do not recommend going to this hotel at all.

  • User:Martin L

    Trip type: Solo travel

    Disgusting experience

    rating17 Oct 2023

    Watch and read before you book your room here! I made an extremely bad experience here. The rooms are dirty, furniture old and probably never properly cleaned. When you open the drawer or wardrobe, you can smell the last century there. Even though I asked for non-smoking apartment, everything was smelling terrible after cigarette smoke- curtains, sofa, furniture.. actually, the whole hotel smells and they are trying to cover it with some strong perfume, from which you get sick after a while. The equipment is cheap, old and rusty, you don’t want to put food into the fridge or cooking utensils. Bathroom is disgusting with damaged and moldy bathtub, where you don’t want to step barefoot. But the most disgusting was finding some cockroaches…

  • User:Alma I

    Trip type:

    Unprofessional manager

    rating22 Apr 2023

    We experienced a terrible service with this hotel. The hotel manager Abhy and his assistant Abdul were very rude and unprofessional in every manner. We got some issue relating to one of my guest passport, but he never explained in a polite way why he cannot accept my visitor. Instead he sarcastically said we should cancer right away It was supposed to be a happy day for me because it was my 40th birthday but he ruined our mood and he said immediately to cancel us without giving us another option. he keeps on smiling and sarcastically answered. you can check the cctv for proof. It was on April 21, 2023 around 3pm.

  • User:Queentraveler1203

    Trip type: Solo travel

    FRONT OFFICE MANAGER ABHEY /WORST IN CUSTOMER SERVICE

    rating10 Apr 2023

    we booked  1 night for our guest,  under my partner's name. We informed the reception before the check-in. But Unfortunately, the receptionist who checked our guest in forgot to scan her passport before giving the key.In the morning when I passed by the reception to request a late checkout, they couldn't find our guest's name, and they kept telling s a different guest.  It took time for him to give the key, and kept saying she is not the one staying in the room.!I explained to him over the phone that clearly it was their receptionist's fault as he didn't scan the passport. He speculated and concluded right away that my partner gave his id or passport that's why his name was the one who checked in the system. Totally  lies   why  did  he  say that  when  he  knew that  nobody  scanned the passport   in DTCM  ( passport/ id  scanner)This front office manager as what he introduced himself but feels like not. Abhey didn't act as A manager instead of hearing and understanding his guest he argued with us. what kind of manager can't handle a situation like this?  Even though he knew there was an issue he stood and tried to prove he was right. Imagine letting somebody /check in without taking and scanning the passport/id.Abhey is the worst in customer service. He claimed he is a Manager but doesn't know what is the procedure or how to check in.

  • User:tripofeterns

    Trip type: Solo travel

    Poor Experience

    rating23 Mar 2023

    Ivory Grand Hotel Apartments located nearby shopping Mall Of the Emirates. Grand hotel with plenty amount of rooms. Unfortunately staff doesn’t have enough knowledge about the hotel facilities. Well coming from CIS and facing the Russian speaker staff from RUSSIA. If they don’t know the Steaming Room (Паровая комната). Все русские знают что такое Баня? The rest what happened it’s just no comments. Had conversation with General Manager, pointed that in this hotel there is no Learning & Development department cause they are 3 star hotel. For them not necessarily to teach or provide training for a hotel staff. So there is Life Safety and wellness of the room guests ??? Overall experience 4/10 Ambiance 4/10 Rooms are old 2/10 Jacuzzi 9/10TV wasn’t working in living and Bedroom 0/10Staff 4/10 Engagement 2/10

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot