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Jumeirah Zabeel Saray

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Jumeirah Zabeel Saray

locationJumeirah, Dubai

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About Jumeirah Zabeel SarayAbout Jumeirah Zabeel Saray

Location

Ideal for beach holidaymakers, this hotel lies in Dubai, right on the beach.

Facility

The hotel has a lift and features 405 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. Equipped with a telephone, a TV, a radio and WiFi, the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, tennis, golf and fishing are available. With windsurfing, canoeing, sailing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, thalassotherapy treatments, anti-ageing treatments and a solarium. Leisure facilities include a kids' club, live music and a dance club.

Meals

Dining facilities include a café and a bar. Great food and friendly service await guests in 8 air-conditioned restaurants. Half board can be booked. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Jumeirah Zabeel Saray Amenities at Jumeirah Zabeel Saray

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

27.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

8131

Very Good

1201

Average

554

Poor

241

Terrible

240

Recent Reviews: 10367

  • User:Heshan S

    Trip type:

    Great stay with Dog

    rating03 May 2026

    Will visit again. The service of Antoine and Catalina was exceptional. Great place for dogs as well. Left the premises, feeling extremely content Valentina Vasconez, Owner at Jumeirah Zabeel Saray, responded to this review Dear Heshan, Thank you for your wonderful feedback. We are delighted to hear that Antoine and Catalina made your experience exceptional, and that you enjoyed your time with us, including our dog-friendly facilities.We look forward to welcoming you back for another memorable stay.Thank you for choosing Jumeirah Zabeel Saray!Warm regards, Valentina VasconezQuality Assurance Manager

  • User:Cristina C

    Trip type: Solo travel

    Great

    rating16 Apr 2026

    I am a member of the Talise spa and I would like to highlight the profesional and most friendly employee Rabia . I have been always greeted and served in such a pleasant way . She’s been wonderful ! Best employee in the spa Valentina Vasconez, Other at Jumeirah Zabeel Saray, responded to this review Dear Cristina, Thank you for your kind feedback.We are delighted to hear that Rabia has consistently provided you with such professional and friendly service. Your recognition means a a lot to her and the entire Talise Spa team.We truly appreciate your loyalty as a member and look forward to continuing to provide you with exceptional experiences.Warm regards, Valentina VasconezQuality Assurance Manager

  • User:sa3mmy

    Trip type: Solo travel

    Spa treatment

    rating16 Apr 2026

    Thank you Alisha, Eka (therapist) and Lovely staff in spa- ladies who helped me find space for salat ( prayer) Rancy for my spectacles - I misplaced them and she helped me find them- Star lady- Will return with my mum and daughter next time inshallah Valentina Vasconez, Other at Jumeirah Zabeel Saray, responded to this review Dear Sammy, Thank you for your kind feedback.We are delighted to hear that Alisha, Eka, Rancy, and the entire spa team contributed to such a memorable experience. Your recognition of their attentiveness and support, especially in assisting with your prayer space and locating your belongings, is truly appreciated.We look forward to welcoming you back with your family for another wonderful visit.Thank you for choosing Jumeirah Zabeel Saray!Warm regards, Valentina VasconezQuality Assurance Manager

  • User:Dermot B

    Trip type: Friends getaway

    The disgraceful antics of the Jumeriah hotel group - shocking

    rating11 Apr 2026

    In my 59 years of traveling I have never ever experienced the inhuman way I was treated by this hotel. I booked through Trailerfinders who I will never ever deal with again. I booked and paid for a weeks stay in advance The day after I arrived , by partner at the time went out for a walk , I slept on. I was awoken by banging on the door , it was my partner with hotel security staff . She complained that I had locked her out, which was u true. We argued resulting in me leaving to go back to the UK. While waiting in the airport I thought about things and decided to go back to the hotel approx 8-10 hours later.When I arrived back , my partner would not let me into the room I booked and paid for. Hotel security arrived again , she said she had a male friend in the room and I was asked to leave the hotel.If anyone is thinking of going to Dubai let alone this despicable hotel with the lowest standards I have ever come accross - think again! I will NEVER go back to the UAE/Dubai.I have not been compensated for my trip by either Trailfinders or the Jumeriah hotel group. I felt like a bit of dirt that day. I was selling my company at the time , it was my first break in 4 years . DO NOT BOOK A ROOM IN THE JUMERIAH HOTRL GROUP is my warning to any traveller unless you are looking for an escort !! Valentina Vasconez, Other at Jumeirah Zabeel Saray, responded to this review Dear valued guest, Thank you for taking the time to share your feedback. I am truly sorry to learn about your experience and the distress this situation has caused you.From what you have described, it appears the circumstances were of a personal nature. In such cases, our priority is to ensure the safety, security, and privacy of all our guests, and our team acts with this responsibility in mind.It is genuinely disappointing to know that you were not satisfied with the assistance provided, as we always strive to handle every situation with care, sensitivity, and professionalism.Please accept our sincere apologies for your overall experience, and we regret that your stay did not reflect the standards we aim to deliver.Warm regards, Valentina VasconezQuality Assurance Manager

  • User:Bita A

    Trip type: Solo travel

    Yoga

    rating09 Apr 2026

    The most amazing session with Ananya, because of her yoga breathing class, I am willing to return just for her. Was effective, relaxing and engaging. Valentina Vasconez, Other at Jumeirah Zabeel Saray, responded to this review Dear valued guest, Thank you for your wonderful feedback.We are truly delighted to hear that your session with Ananya was such a memorable and impactful experience. It is especially rewarding to know that her yoga breathing class was not only relaxing and engaging but also inspiring enough to make you want to return.Your kind recognition has been shared with her. We look forward to welcoming you back for another rejuvenating experience soon.Warm regards, Valentina VasconezQuality Assurance Manager

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