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Metropolitan Hotel Dubai

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Metropolitan Hotel Dubai

locationDubai, Dubai

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About Metropolitan Hotel DubaiAbout Metropolitan Hotel Dubai

Location

This vibrant hotel occupies one of Dubai’s most central and sought-after location alongside the Sheik Zayed Road, making it ideal for visitors seeking contemporary comfort in the heart of the city. The property is ideally located only minutes away from some of the city’s key attractions including The Mall of the Emirates and Jumeirah Beach. It also offers superb connectivity for business travellers to corporate headquarters and international conference centres. It is a 20 to 35-minute drive from Dubai International and Al Maktoum International Airports.

Facility

Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a TV, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. Those who wish to stay active while on holiday can enjoy on-site tennis. For a fee, golf is also available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Metropolitan Hotel Dubai Amenities at Metropolitan Hotel Dubai

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Darts

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Squash

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Beach

3 km

Centre

11 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1578

Very Good

322

Average

75

Poor

26

Terrible

43

Recent Reviews: 2044

  • User:Francis Xavier T

    Trip type: Business

    Best Guest Experience And Service

    rating09 Jun 2026

    Thanks Ms. Nikki for excellent customer service and assistance to us. Room is clean. Atmosphere is Nice.

  • User:Samaneh R

    Trip type: Family

    Niece long term stays

    rating08 Jun 2026

    All stuff are so friendly and do their job in best way, Mr.Melvin as sales team,The house keeping team are amazing specially Mr.Mudassar and friendly reception

  • User:Waleed H

    Trip type: Family

    Thank you Usama

    rating27 May 2026

    Amazing experience and super helpful guy Usama he made our stay so much easier and unforgettable Thank you so much Samer Homsi, General Manager at Metropolitan Hotel Dubai, responded to this review Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that Usama made your stay easier and more memorable with his helpful service. Your kind words will certainly be shared with him.We look forward to welcoming you again soon. 😊

  • User:Abdulla A

    Trip type: Solo travel

    Exceptional Service by Faham

    rating16 May 2026

    I had a great experience at the hotel thanks to Faham. His professionalism, kindness, and attention to detail truly stood out. He was always helpful, welcoming, and made sure everything was perfect during my stay. Staff like Faham are the reason guests come back again. Thank you for the excellent service! Samer Homsi, General Manager at Metropolitan Hotel Dubai, responded to this review Dear Abdulla,Thank you for your wonderful feedback! We are delighted to hear that Faham’s professionalism, kindness, and attention to detail made your stay so memorable. Your kind words will certainly be shared with him, and we truly appreciate your recognition of his excellent service.We look forward to welcoming you again soon. 😊

  • User:Raquel S

    Trip type: Friends getaway

    Affordable Stay, First-Class Care

    rating14 May 2026

    The hotel provided excellent service throughout my stay. Kudos to Gerald and Faham from the reception. The staff Madhu, Emilia, Sevanu were very attentive, professional, and quick to respond to any needs or requests. Everything was handled efficiently, making the experience comfortable and enjoyable. I truly appreciated the fast assistance and warm hospitality. I will definitely recommend this hotel. 🥳🫶🏻 Samer Homsi, General Manager at Metropolitan Hotel Dubai, responded to this review Dear Raquels,Thank you for your wonderful feedback! We are delighted to know that Gerald, Faham, Madhu, Emilia, and Sevanu made your stay comfortable and enjoyable with their attentive service and warm hospitality. Your recommendation means a lot to us, and we look forward to welcoming you again soon. 😊

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