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Mount Royal Hotel

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Mount Royal Hotel

locationDubai, Dubai

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About Mount Royal HotelAbout Mount Royal Hotel

Location

This hotel is located in a commanding central position in Dubai's fashionable Merchant City overlooking Baniyas Square. It lies only a 10-minute drive from Dubai International Airport.

Facility

The hotel has a lift and features 87 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a complimentary babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including tennis, golf and massage treatments. A dance club and a nightclub round out the entertainment options.

Meals

Dining facilities include a restaurant with air conditioning, a café, a bar and a pub. A continental breakfast buffet and lunch offer culinary delights every day.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Mount Royal Hotel Amenities at Mount Royal Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Golf

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      Massage

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

12

Very Good

7

Average

3

Poor

1

Terrible

20

Recent Reviews: 43

  • User:عبدالرسول ک

    Trip type: Family

    Problems with this hotel

    rating24 Jan 2025

    I checked into this hotel in January 2025.The toilet was as incomplete as the bathroom, meaning there was no soap dispenser and water would collect on the bathroom floor.The hotel restaurant was terrible in the following ways:The food quality was bad, the dishes were dirty, and the menu and design were inappropriate.

  • User:mones75

    Trip type:

    Not recommended

    rating11 Oct 2021

    Rooms are spacious but furniture outdated and not maintaining Housekeeping and cleaning. No parking is available nearby . Located in very crowded and noisy area. Staff are not friendly nor professional

  • User:Ahmed A

    Trip type: Solo travel

    Bad hotel dont waist your money

    rating04 Oct 2021

    this bad hotel Starting with no parking at all in a a very busy area so to get the room you need to park very very far , I walked for almost 3 KM to the hotel after I found public parking by hard difficulty (The hotel didn't mention this, no transparency) Second point , I booked single Queen bed and I paid different price for my comfort , but the are forcing me to accept 3 single beds saying this is the only available room ! What I shall do with three single beds ! ( single beds has lower prices in the booking.com and I didn't book that room because I don't want that room , why they force me to accept it I refused strongly , so the kept me waiting for long time Then they gave me same room of three beds joined 2 beds together! Another lie And they are telling simply this is the only room that they have and I have to accept it !!!!!!!! non professional attitude! They are not professional at all , actually very horribleAnd I don't advice and person to waste your money in this

  • User:tristatm2021

    Trip type: Business

    Mr

    rating29 Aug 2021

    Tristat Maximilien safari Byamungu congo I’m coming Mount Royal hôtel with my family hôtel very nice room very clean I’m very happy staff very good hôtel have restaurant inside breakfast good Recpation also big hôtel very good

  • User:jammariejavier

    Trip type:

    Beware. NOT recommended.

    rating25 Aug 2021

    This hotel is NOT clean and it is NOT properly sanitized, it is NOT safe for FAMILY especially with KIDS.My friends and I were looking for a cheap hotel where we can stay together and work remotely. We decided to try this hotel because the rates were very cheap. However, it comes with a VERY bad experience. I wouldn't say anything bad about the reception, they were fine. BUT, the hotel amenities are HORRIBLE.1. Rooms were NOT sanitized. The white linens were changed but the blue comforters were NEVER changed. We don't know when was the last time they changed that. They were too DIRTY. 2. No sanitation for the restrooms3. Poor cleaning routine4. Poor wifi5. No dial toneHow did we know? One of our friend staying with us, felt sick in the hotel and decided to go home. Since we will stay for 3 more days, we requested the hotel to clean the room... and the cleaner told us, he cant change the sheets, they dont change it. We again requested to apply detol to the cleaning material so that it will be sanitized, he said, go to reception, get sanitizer and thats it. If you want your room to be sanitized, meaning even detol, you have to pay EXTRA.I thought it was MANDATORY for hotel rooms to be sanitized first because of COVID?All in all, we check out and transferred to a different hotel. This is to give awareness to everyone who will check in. To the management, I know the price is very low, but it is your responsibility and priority to ensure that your visitors are SAFE. I hope you will improve this for future travelers.

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