Palace Downtown

42+ photos

Palace Downtown

Name: Palace Downtown
Address: Sheikh Mohammed Bin Rashed, Dubai, united-arab-emirates
Telephone: 0204 505 9777
Rating: 4.8

dubai, united arab emirates

About Palace Downtown

location

This spa complex is conveniently located in the vicinity of the Dubai World Trade Centre. The apartment hotel shares close proximity to a number of business institutions, shopping malls and tourist attractions. It is around 20 km from Dubai Museum and Jumeirah Beach is around 15 km away. Dubai International Airport is approximately 30 km from the hotel.

facility

242 rooms are located on 6 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and have a double bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the apartment hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Palace Downtown

Facilities (15)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

LibraryReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (9)

ShowerBathtubHairdryerMinibarTVBathrobesRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Dubai, United Arab Emirates

Sheikh Mohammed Bin Rashed

What's nearby

Shopping opportunities500m

Check-in from 3:00 PM · Check-out by 12:00 PM

Dubai, United Arab Emirates

Sheikh Mohammed Bin Rashed

What's nearby

Shopping opportunities500m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.8

Excellent

8519 reviews

Value
Rooms
Cleanliness
Service

Excellent7351
Very Good733
Average214
Poor111
Terrible110

Recent Reviews: 8519

User: Marcia G
Trip type: Couples
Absolutely amazing
Such an amazing hotel beautiful our view of the Burg Kalifa and fountains fabulous breakfast amazing ?? location amazing staff wonderful what else can I say I did not want to leave love love ?? and we got there early and because the room wasn’t ready they gave us a complimentary cup of tea Hamza Moukarram , General Manager at Palace Downtown, responded to this review Dear Guest,Thank you so m… Such an amazing hotel beautiful our view of the Burg Kalifa and fountains fabulous breakfast amazing ?? location amazing staff wonderful what else can I say I did not want to leave love love ?? and we got there early and because the room wasn’t ready they gave…
User: Marc H
Trip type: Solo travel
Best Team and great hospitality
I had a wonderful experience at the gym and spa area at Palace Downtown.A special thank you to Susil and Dipak for their outstanding hospitality, professionalism, and warm attitude. They were both very attentive, welcoming, and always ready to assist, making the whole experience even more enjoyable.Their genuine care and excellent service really stood out and reflect the high standards of Palace D… I had a wonderful experience at the gym and spa area at Palace Downtown.A special thank you to Susil and Dipak for their outstanding hospitality, professionalism, and warm attitude. They were both very attentive, welcoming, and always ready to assist, making t…
User: leonemax2
Trip type: Couples
Short Stay- Leisure
The Palace Downtown was amazing. The location, Atmosphere and Room was beautiful.Breakfast was amazing, our room over looked the fountain and every night we good the water feature show from our balcony.All the main attractions were within 5minute walking distance.The staff were so friendly and kind. Highly recommend staying here Ravi Subbiah, General Manager at Palace Downtown, responded to thi… The Palace Downtown was amazing. The location, Atmosphere and Room was beautiful.Breakfast was amazing, our room over looked the fountain and every night we good the water feature show from our balcony.All the main attractions were within 5minute walking dista…
User: Maverick M
Trip type: Friends getaway
R
Very good customer service by susil dipak they are very nice and very helpful thank you so much ?? Ravi Subbiah, General Manager at Palace Downtown, responded to this review Dear Guest,Thank you very much for your kind feedback. We are delighted to know that you received such warm and attentive service from Susil and Dipak. Your appreciation of their helpful and caring approach means a great… Very good customer service by susil dipak they are very nice and very helpful thank you so much ?? Ravi Subbiah, General Manager at Palace Downtown, responded to this review Dear Guest,Thank you very much for your kind feedback. We are delighted to know t…
User: Jodie L
Trip type: Couples
FABULOUS HOTEL
The Palace Downtown Dubai is truly one of the best hotels we’ve stayed in. ? From the beautiful surroundings and perfect location to the incredibly comfortable beds, everything was just right. The service was fabulous, with the staff making us feel so welcome throughout our stay. And being so close to everything made exploring Dubai effortless. A beautiful hotel, wonderful service and a location t… The Palace Downtown Dubai is truly one of the best hotels we’ve stayed in. ? From the beautiful surroundings and perfect location to the incredibly comfortable beds, everything was just right. The service was fabulous, with the staff making us feel so welcome…

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