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Premier Inn Dubai Dragon Mart Hotel

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Premier Inn Dubai Dragon Mart Hotel

locationDubai, Dubai

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About Premier Inn Dubai Dragon Mart HotelAbout Premier Inn Dubai Dragon Mart Hotel

Location

This hotel warmly welcomes guests in Dubai.

Facility

The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a 24-hour security service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel doctor.

Rooms

Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. A telephone and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and billiards. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner are available. Children's meals and halal food can be prepared on request.

Amenities at Premier Inn Dubai Dragon Mart Hotel Amenities at Premier Inn Dubai Dragon Mart Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

711

Very Good

65

Average

15

Poor

3

Terrible

15

Recent Reviews: 809

  • User:Anton K

    Trip type: Family

    Perfect

    rating16 Feb 2026

    Abniiith, Emil, Isuru are excellent! Thanks a lot!

  • User:Jianbo C

    Trip type: Solo travel

    Best hotel in Dubai

    rating30 Jan 2026

    Thank you to the most amazing and welcoming staffs at the desk Madonna and Lucy .Its been an easy stay for me .They helps me to change a room to higher floor and give the best available rate for my extension .Its a home here

  • User:Ronnie S

    Trip type: Family

    Double payment kept despite promised refund.Dubbele betaling niet teruggekregen ondanks belofte

    rating22 Jan 2026

    Pas op: dubbele betaling wordt gewoon gehouden (ondanks belofte)Wij verbleven bij Premier Inn Dubai Dragon Mart van 20 december 2025 t/m 2 januari 2026. Het verblijf was op zich goed, maar wat ze daarna gedaan hebben is echt schandalig.Ik heb per ongeluk 2 keer dezelfde boeking gemaakt via Booking.com en daardoor 2 keer betaald. Ik heb meteen gebeld om het netjes te regelen. Er werd gezegd dat het geen probleem was en dat het bedrag teruggestort zou worden omdat het duidelijk om een dubbele betaling ging.En daarna?Krijg ik ineens een mail dat ze toch niets terugbetalen omdat het “in de voorwaarden staat”.Dit voelt als oplichting: eerst zeggen dat het opgelost wordt en daarna gewoon het geld houden.Het gaat niet om een discussie, het gaat om een dubbele betaling voor dezelfde boeking. Dit hoort je als hotel gewoon netjes recht te zetten.Ik vind dit absoluut niet klantvriendelijk en ik adviseer iedereen: controleer alles dubbel, want als je per ongeluk 2 keer betaalt, houden ze het gewoon.Double payment issue – promised refund, then refusedI stayed at Premier Inn Dubai Dragon Mart from 20 December 2025 until 2 January 2026.The stay itself was good and we had a nice time.However, what happened afterwards is unacceptable.By mistake, I made two identical bookings through Booking.com for the same dates, same room, same guests, and therefore I paid twice. Since the booking could not be cancelled online, I immediately called the hotel and explained the situation clearly.During the call, I was told it would be handled properly and that the duplicate payment would be refunded, because it was obviously the exact same booking made twice.Later, I received an email saying they will not refund anything, because “it is stated in the terms and conditions”.I find this very unfair and misleading: first confirming on the phone that the refund would be processed, and then refusing and keeping the money. This feels like taking advantage of a mistake, even though it was a clear duplicate payment.I am very disappointed with the way this was handled and I strongly advise other guests to be extremely careful, because if you accidentally pay twice, you may not get your money back.

  • User:Hira I

    Trip type: Solo travel

    Fantastic

    rating12 Jan 2026

    Very good hotel and staff are very cooperative especially thank to roshan mustafa and fiyan over all stay was good Very good service travel desk

  • User:RIAZ Q

    Trip type: Solo travel

    Amazing Stay

    rating12 Jan 2026

    Very good service I liked the hotel housekeeping very good and customer service very good from rosan fiyana and Mustafa

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