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Pullman Dubai Creek City Centre Hotel & Residences

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Pullman Dubai Creek City Centre Hotel & Residences

locationDubai, Dubai

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About Pullman Dubai Creek City Centre Hotel & ResidencesAbout Pullman Dubai Creek City Centre Hotel & Residences

Location

This complex is located in the centre of Dubai.

Facility

Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the complex include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe and a minibar are also available. A trouser press is provided for guests' convenience. Other features include a telephone, satellite television, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. With tennis available, active guests can exercise to their heart's content. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts, bowling, squash and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Pullman Dubai Creek City Centre Hotel & Residences Amenities at Pullman Dubai Creek City Centre Hotel & Residences

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Badminton

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      Billiards/Snooker

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      Bowling

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      Children's Pool

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      Darts

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      Gym

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      Heated Pool(s)

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3062

Very Good

736

Average

137

Poor

53

Terrible

39

Recent Reviews: 4027

  • User:ravichandranpalayil

    Trip type: Solo travel

    The best place for me in dubai

    rating05 May 2026

    As always it was wonderful to be back at my favorite hotel in Dubai.Despite the refurbishment work going on there was absolutely no disruption. Staff are excellent. Thank you laura. Special thanks to Asheni for all the assistance with my booking.Also thanks to Mahmoud, Sulochana, Dinushi, Lynn , liam and others in the front office.Rishab and all others in medley and Dinesh of housekeeping. David and team in the concierge thank you. Waiting to get back there.

  • User:Mohamed M

    Trip type: Solo travel

    Location, Staff

    rating24 Apr 2026

    Great location, connected to the shopping mall. Staff is polite and always willing to help. Special mention to Madam Olivia (Hostess) who was very welcoming and also made for me a wonderful cup of tea. 😊 Sumeet Ambhore, General Manager at Pullman Dubai Creek City Centre, responded to this review Dear Valued Guest,Thank you for sharing your kind feedback following your recent stay at Pullman Dubai Creek City Centre Hotel.We are delighted to know that you enjoyed our convenient location with direct access to the shopping mall, as well as the warm and helpful service provided by our team.A special thank you for recognizing Olivia for her welcoming hospitality and thoughtful gesture. Your kind words will certainly be shared with her and the entire team.We truly appreciate your feedback and look forward to welcoming you back again soon.Warm regards,Laura NicliGeneral Manager

  • User:Go68140234106

    Trip type: Family

    Great stay 🙂🙂

    rating15 Apr 2026

    Overall a pleasant stay except construction noise.Special thanks to Miss Olivia and Mr. Asad during breakfast. Sumeet Ambhore, General Manager at Pullman Dubai Creek City Centre, responded to this review Dear Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay with us at Pullman Dubai Creek City Centre Hotel.We are truly pleased to know that you had an overall pleasant experience. At the same time, we sincerely apologize for the inconvenience caused by the noise. Your comfort is very important to us, and we appreciate your understanding.It is especially rewarding to hear your kind recognition of Olivia and. Asad. Your appreciation will certainly be shared with them, and we are confident it will mean a great deal to both.We look forward to welcoming you back for an even more seamless and enjoyable stay in the near future.Warm regards,Laura NicliGeneral Manager

  • User:Elaine P

    Trip type: Family

    A Breath of Fresh Air

    rating07 Apr 2026

    It was indeed a great experience! We stayed at Pullman City Centre for the first time but it definitely left us a great impression. What made it more special is what they called “Host of Pullman”. They pay great attention to your needs and give specific recommendations.They made my husband’s birthday celebration a blast! Hats off to Ms Andrea who handled everything perfectly as well as Rishav, Asheni and also Olivia (in Medley Restaurant), and of course Mr Wajira from housekeeping. We owe our great experience to you guys! With all that’s happening around in GCC - indeed it was a breath of fresh air.Can’t wait to cone back! Sumeet Ambhore, General Manager at Pullman Dubai Creek City Centre, responded to this review Dear Valued Guest,Thank you for sharing such a wonderful review of your recent stay at Pullman Dubai Creek City Centre Hotel.We are absolutely delighted to know that your first visit with us left such a lasting impression. It is especially rewarding to hear that our “Host of Pullman” concept made your experience more personalized and memorable. Creating meaningful and thoughtful moments for our guests is truly at the heart of what we do.We are thrilled that your husband’s birthday celebration was a success and that our team could be part of such a special occasion. Your kind recognition of Andrea, Rishav, Asheni, Olivia from Medley Restaurant, and Wajira from housekeeping means a great deal to us. Your compliments will certainly be shared with them, and we know they will be very pleased to have contributed to your experience.Your words describing your stay as “a breath of fresh air” are genuinely appreciated, and we are honored to have provided you with such a positive escape.We truly look forward to welcoming you back again very soon for another memorable stay.Warm regards,Laura NicliGeneral Manager

  • User:Elena D

    Trip type: Family

    Pullman Dubai Creek, A Hotel with Masterpiece of comfort and class!!

    rating19 Mar 2026

    Location has an easy access to mall, atmosphere within the mall is so cozy & peaceful, rooms are well organized according to comfort & care , clean & tidy with amazing staff in the entire hotel areas. Accommodating staff were so respectful specially in the kitchen hosted by Ms Olivia & company.Food were great & served with smile & respect! Indeed , our stay in Pullman was a great experience wherein excellence is in every detail!! Sumeet Ambhore, General Manager at Pullman Dubai Creek City Centre, responded to this review Dear Valued Guest,Warm greetings from Pullman Dubai Creek City Centre.Thank you for your truly wonderful and detailed feedback. We are delighted to know that your stay with us was such a memorable experience and that you appreciated the comfort, elegance, and overall ambiance of our hotel.It is especially rewarding to hear that you enjoyed our convenient location with easy access to the mall, as well as the cleanliness and thoughtful organization of our rooms. Your kind words about our team mean a great deal to us particularly your recognition of Olivia and the kitchen team for their respectful and attentive service. We will be sure to share your compliments with them.We are also pleased that you enjoyed the quality of our food and the warm service delivered with genuine care. Knowing that you felt excellence in every detail is the greatest compliment we could receive.We truly look forward to welcoming you back for another exceptional and memorable stay.Warm regards,Laura NicliGeneral Manager

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