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Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

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Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

locationJumeirah, Dubai

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About Pullman Dubai Jumeirah Lakes Towers - Hotel & ResidenceAbout Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

Location

Centrally located in Dubai, this hotel is approximately 1.5 km from the beach.

Facility

The hotel has a lift and features 354 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, satellite television and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Active guests can enjoy golf. The hotel's location is particularly ideal for skiers. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. The hotel offers a wide range of catering options. Half board, full board and all-inclusive can be booked. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction. Alcoholic beverages are available.

Amenities at Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence Amenities at Pullman Dubai Jumeirah Lakes Towers - Hotel & Residence

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3292

Very Good

671

Average

156

Poor

60

Terrible

51

Recent Reviews: 4230

  • User:Kazim A

    Trip type: Solo travel

    Great view

    rating22 Apr 2026

    Wants thanks sangrila she was super cute girl in the restaurant thanks to entire team lunch was great n dinner too lunch

  • User:Ahmad W

    Trip type: Solo travel

    Great food

    rating22 Apr 2026

    Thanks to entire team for the lunch shubham marry sangria is the best

  • User:anwar f

    Trip type: Business

    Amazing hotel and very professional service

    rating21 Apr 2026

    Hotel location is very good Rooms are neat and clean. Dinner experience in seasons restaurant is amazing. Thanks to mahender, suman, shubham, fefe and shaini. I'll come back here for sure

  • User:Eugenius1984

    Trip type: Couples

    Good Hotel with perfect location.

    rating08 Mar 2026

    We were here for 5 nights.The communication with the hotel management was great. Outstanding service and good prep of our stay. As a member I was upgraded to a higher room and it was really nice with a small present. The room was always clean and the service was not visible.The Bar has nice view and a good pool for a short swim. The breakfast was a bit on a continental level, that could be improved by local specialties. Reception had a good service and everything we asked them, they cared about. The location close to the metro is fantastic, over the first days we just used the public transport and the marina close by is excellent, the nicest location with good restaurants. Pullman Jumeirah Lakes Towers, Guest Services / Front Office at Pullman Dubai Jumeirah Lakes Towers, responded to this review Dear Eugenius1984Thank you for sharing your detailed feedback following your recent stay with us. We are delighted to hear that you enjoyed our location, the room upgrade, and the overall service provided by our team. It is especially rewarding to know that the preparation of your stay and the attention from our reception team contributed to a pleasant experience.We also appreciate your kind comments about the cleanliness of the room, the bar view, and the convenience of our location near the metro and Dubai Marina.Thank you as well for your constructive feedback regarding the breakfast selection. Your suggestion about adding more local specialties is noted and will be shared with our culinary team as we continuously work to enhance our guest experience.We truly appreciate your loyalty and look forward to welcoming you again at Pullman Dubai Jumeirah Lakes Towers.Kind regards The Management

  • User:TheAnkush

    Trip type: Family

    Exceptional stays at Pullman JLT — outstanding hospitality, attentive staff & above-and-beyond service every step of the

    rating08 Mar 2026

    An Exceptional Experience at Pullman JLT — Hospitality at Its FinestWe had the pleasure of staying at Pullman JLT twice during February, and both experiences left a lasting impression. Our first visit was during a planned vacation, while our second stay came unexpectedly due to the ongoing regional conflict. In both instances, the hotel’s team made us feel completely at ease, and for that, we are deeply grateful.From the moment of check-in, the warmth and professionalism of the staff were evident. Aman ensured a seamless and welcoming arrival experience, while Jeric went the extra mile to beautifully decorate our room for a special occasion — a thoughtful touch that truly elevated our stay.The culinary team at La Vue restaurant, along with the in-room dining staff, demonstrated exceptional care and attention by diligently accommodating our allergen requirements. Special recognition goes to Chef Thapa, Melanie, Muskan, and Anish, whose dedication to guest satisfaction was outstanding. The checkout team equally deserves praise for their efficiency and courtesy.Ifas from the concierge team was remarkably helpful throughout our stay, consistently going above and beyond to assist with our needs. During a particularly stressful time amid the geopolitical situation, Jahanzeb and Ali provided invaluable support, guiding us through every step with patience and genuine care.Pullman JLT has set a remarkable standard for hospitality. We extend our heartfelt gratitude to the entire team for making us feel safe, valued, and well cared for during both visits. We look forward to returning. Pullman Jumeirah Lakes Towers, Guest Services / Front Office at Pullman Dubai Jumeirah Lakes Towers, responded to this review Dear TheAnkush,Thank you very much for taking the time to share such a wonderful and detailed review following your recent stays at Pullman Dubai Jumeirah Lakes Towers.We are truly delighted to know that both of your visits in February left such a positive and lasting impression. It means a great deal to us that, whether during your planned vacation or the unexpected circumstances you encountered, our team was able to provide comfort, reassurance, and genuine hospitality.Your kind recognition of our colleagues is deeply appreciated. Aman, Jeric, Chef Thapa, Melanie, Muskan, Anish, Ifas, Jahanzeb, and Ali will be very pleased to know that their efforts helped make your stay memorable. We are especially glad that the thoughtful room decoration, careful attention to your dietary requirements, and the support provided during a challenging time contributed to making you feel safe and well looked after.At Pullman JLT, our goal is always to create a welcoming environment where our guests feel valued and cared for, and your feedback reassures us that we are achieving this.Thank you once again for your heartfelt recommendation. We truly look forward to welcoming you back for another exceptional stay in the near future.Warm regards,The Management

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