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Raffles The Palm

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Raffles The Palm

locationJumeirah, Dubai

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About Raffles The PalmAbout Raffles The Palm

Location

This hotel is located in Dubai, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. A kitchenette with a tea/coffee station is also provided. There is also an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. Those who wish to stay active while on holiday can enjoy crazy golf and a putting green. For a fee, golf is also available. Water sports enthusiasts can enjoy canoeing and diving. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, live music and a dance club.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Non-alcoholic beverages are available.

Amenities at Raffles The Palm Amenities at Raffles The Palm

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Children's Pool

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1669

Very Good

159

Average

74

Poor

13

Terrible

13

Recent Reviews: 1928

  • User:Amitsarita

    Trip type: Family

    Staycation @ K Palm Jumeirah Dubai

    rating18 Apr 2026

    We enjoyed our staycation team was very helpful and professional Hani Selim, General Manager at Kempinski Hotel Palm Jumeirah, responded to this review Dear Mr. Amit, Thank you for sharing your valuable feedback on TripAdvisor. We are thrilled to hear that you had a memorable experience with our hotel, and we are looking forward welcoming you back at any time. Please do not hesitate to contact our dedicated team of Ladies in Red if you need any help. Kind regards, Hani Selim General Manager

  • User:Sarita G

    Trip type: Family

    Staycation at Kempinski Palm Jumeirah Dubai

    rating18 Apr 2026

    The location is fabulous, rooms is so huge , it was worth to spend time here , there is lots of kids activities for making them engage with fun and learn , pool is nice , beach is good , cleanliness is very good , calm & good environment , we booked a private pool unit , it was so much fun , temperature was maintained, good time spend in K palm , breakfast was delicious and tasty , team was helpful , friendly and supportive . It was fully equipped with washing machine , kitchen equipments , washing machines very good quality of linens , K Palm has also implemented sustainable practices. Hani Selim, General Manager at Kempinski Hotel Palm Jumeirah, responded to this review Dear Mrs. Sarita, Thank you for sharing your valuable feedback on TripAdvisor. We are thrilled to hear that you had a memorable experience with our hotel, and we are looking forward welcoming you back at any time. Please do not hesitate to contact our dedicated team of Ladies in Red if you need any help. Kind regards, Hani Selim General Manager

  • User:Emily D

    Trip type: Family

    A fantastic morning

    rating03 Apr 2026

    We had a lovely morning - the staff (especially Bikram) were very attentive, smiley and welcoming. We loved it! Pool was beautiful and we spotted a lot of wild life on the beach. A chilled vibe with good music. Kids facilities - park, football pitch and ping pong was also great. Hani Selim, General Manager at Kempinski Hotel Palm Jumeirah, responded to this review Dear Mrs. Emily, Thank you for sharing your valuable feedback on TripAdvisor. We are thrilled to hear that you had a memorable experience with our hotel, and I will personally thank Bikram and the entire team for exceptional service. We are looking forward welcoming you back at any time and please do not hesitate to contact our dedicated team of Ladies in Red if you need any help. Kind regards, Hani Selim General Manager

  • User:Vivaan B

    Trip type: Family

    Great

    rating22 Mar 2026

    Great place, Bikram is very helpful Hani Selim, General Manager at Kempinski Hotel Palm Jumeirah, responded to this review Dear Mr. Vivaan, Thank you for sharing your valuable feedback on TripAdvisor. We are thrilled to hear that you had a memorable experience with our hotel, and I will personally thank Bikram and the entire team for exceptional service. We are looking forward welcoming you back at any time and please do not hesitate to contact our dedicated team of Ladies in Red if you need any help. Kind regards, Hani Selim General Manager

  • User:costin_andrei

    Trip type: Family

    Great breakfast and pool!

    rating07 Mar 2026

    We had a great breakfast. Very nice atmosphere. Kamal really was a true gentleman with us. Thank you! Hani Selim, General Manager at Kempinski Hotel Palm Jumeirah, responded to this review Dear Mr. Andrei, Thank you for sharing your valuable feedback on TripAdvisor. We are thrilled to hear that you had a memorable experience with our hotel, and I will personally thank Kamal and the entire team for exceptional service. We are looking forward welcoming you back at any time and please do not hesitate to contact our dedicated team of Ladies in Red if you need any help. Kind regards, Hani Selim General Manager

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