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Regent Palace Hotel

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Regent Palace Hotel

locationUnited Arab Emirates, Dubai

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About Regent Palace HotelAbout Regent Palace Hotel

Location

Located along Trade Centre Road in Bur Dubai, this hotel lies directly opposite Burjuman shopping centre. The consulates are situated within walking distance and it is a 5-minute drive to Dubai International Exhibition and Convention Centre. The international airport may be reached by car in 10 minutes.

Facility

The hotel has a lift and features 144 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel has a number of entertainment facilities available, including an entertainment programme, live music, a dance club, a casino and a nightclub. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at Regent Palace Hotel Amenities at Regent Palace Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

187

Very Good

185

Average

122

Poor

63

Terrible

81

Recent Reviews: 638

  • User:Sanjay D

    Trip type: Business

    Thanks regent palace

    rating24 Apr 2026

    Good hotel. House keeping staff Vidya n shafigul very good

  • User:tandem s

    Trip type: Solo travel

    Please avoid this place at any cost

    rating15 Feb 2026

    the most diabolical experience of my life, i strongly suggest to avoid this place of hell, anti-sanitary. The smell along kills every insect known to human kind. Regent Palace Hotel, Dubai, manager at Regent Palace Hotel, Dubai, responded to this review Dear Tandem,Thank you for sharing your feedback. We sincerely apologize for your experience and the concerns you raised regarding cleanliness and odor. Your comments are important to us, and we will take them into consideration as we make improvements. We appreciate you taking the time to provide us with this insight.Thanks & Regards,Team Regent Palace Hotel.

  • User:Prem K

    Trip type: Family

    Terrible & Worst Hotel

    rating04 Jan 2026

    Room so many issues. Table at room can vibrate due to heavy noise from Pub. Room look very old & bathroom is very small. Not value for money & stay. Water not clean. Good thing is nearby to shopping centre & shops. Reception late response. Food can consider eatable Regent Palace Hotel, Dubai, manager at Regent Palace Hotel, Dubai, responded to this review Dear Prem,Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay, from room noise to cleanliness concerns. Your comments are valuable, and we will certainly address these matters to enhance our guests' experiences. We appreciate your acknowledgment of the convenient location and hope to have the opportunity to provide a better stay in the future.Thanks & Regards,Team Regent Palace Hotel.

  • User:Damith N

    Trip type: Couples

    Horrible Stay! Never Book this!

    rating20 Dec 2025

    We stayed here for 5 nights, and it was a very disappointing experience.1) Room was not ready even at 3 PM and given an alternate room.2) We booked mainly for the swimming pool, but at check-in were told it was closed for maintenance (not mentioned anywhere online).3) Room smelled bad, felt old, had insects, and the bathroom was poorly maintained. Towels had visible dirt marks (see photos).4) Same low-quality Indian breakfast every day for 5 days.5) No kettle in the room. When I tried to take hot water as I was unwell, a staff member aggressively stopped me. Only after arguing was a very poor-condition kettle provided.6) Many staff don’t understand English. On 3rd day, despite requesting no room cleaning, staff has entered our room without permission, which is unacceptable. Be cautious with your belongings.7) No AC remotes, you can find 1960's AC control and Hair dryerOverall, this hotel is misleading, poorly maintained, and unprofessional.Not recommended. Think twice before booking. Regent Palace Hotel, Dubai, manager at Regent Palace Hotel, Dubai, responded to this review Dear Damith,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay at Regent Palace Hotel. It is disheartening to hear about the issues with your room’s condition, the pool closure, and staff communication. We appreciate your comments regarding the breakfast selection and the lack of amenities. Your concerns have been noted and will be addressed to improve our services. Thank you for bringing these matters to our attention, and we hope to make your future visits much more enjoyable.Thanks & Regards,Team Regent Palace Hotel.

  • User:Nato O

    Trip type: Solo travel

    Lovely

    rating19 Dec 2025

    Excellent location and super friendly and helpful staff! Much appreciated Mr.Dinesh’s help! Thanks again and looking forward for my next stay Regent Palace Hotel, Dubai, manager at Regent Palace Hotel, Dubai, responded to this review Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

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