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Riviera Hotel

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Riviera Hotel

locationDubai, Dubai

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About Riviera HotelAbout Riviera Hotel

Location

This hotel is situated on Baniya Street, only a few a minutes away from Murshid Bazaar, the Gold and Spice Souk and the Dubaï museum. The congress and exhibition centres are only a 15 minute drive from the hotel. The transfer time to the airport is about 10 minutes.

Facility

The hotel has a lift and features 109 rooms. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and hiking.

Meals

The dining area includes a non-smoking restaurant and a café. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Riviera Hotel Amenities at Riviera Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

203

Very Good

215

Average

52

Poor

9

Terrible

11

Recent Reviews: 490

  • User:Karma1101

    Trip type: Family

    Wonderful Experience at Riviera Hotel

    rating22 Oct 2025

    We travel often, but this was one of the most impressive and memorable dining experiences we’ve ever had. The service was excellent, and the atmosphere was pleasant and inviting.A big shout-out to the Egyptian Chef Ahmed. Thank you for your kindness and incredible food. My dish was so delicious, beautifully made, and full of flavor. His warm smile and welcoming personality made our dining experience truly special. You truly made our visit unforgettable. We’ll definitely be coming back! WAEL MOSTAFA, Revenue Management at Riviera Hotel Dubai, responded to this review Dear Karma1101,Thank you very much for sharing your wonderful feedback. We are delighted to hear that you had an impressive and memorable dining experience at Riviera Hotel. It is always our aim to provide excellent service and a welcoming atmosphere, and we are glad that your visit reflected that.Your kind words about the food and the overall experience are greatly appreciated, and we look forward to welcoming you back for another enjoyable meal and a pleasant stay!Kind regards,

  • User:Phaulyn T

    Trip type: Family

    Bad service

    rating26 Jul 2025

    During a recent family trip from Abu Dhabi to Dubai, we encountered significant difficulties at a hotel due to the unexpected absence of my son's Emirates ID. Our unplanned trip necessitated an unscheduled medical appointment in Dubai, and consequently, we had not booked a hotel in advance. My son's Emirates ID was at his school in Abu Dhabi. The hotel refused to accommodate us without his physical ID, despite presenting a UAE Pass copy as proof of identity and guardianship. We appealed to the hotel manager, explaining the circumstances and our parental guardianship, but our request was denied with unprofessional and unacceptable language. The manager's response, stating he would not risk a 50,000 AED fine, was both discourteous and inappropriate. This interaction significantly impacted our family and left us with a deeply negative impression of the hotel's customer service and management. I would not recommend this hotel to other families. The manager's unprofessional conduct raises serious concerns about the overall standards of the establishment. WAEL MOSTAFA, Revenue Management at Riviera Hotel Dubai, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely regret the difficulties you experienced during your visit and the impact it had on your family. We would like to clarify that, in accordance with Dubai regulations, hotels are required to verify the physical ID/passport of every guest upon check-in. This procedure involves scanning the original document, and unfortunately, we are unable to complete check-in using a UAE Pass copy alone. These regulations are enforced strictly by local authorities, and compliance is mandatory to avoid significant fines.We understand that this situation was inconvenient, especially given your unplanned medical appointment, and we truly empathize with the stress it caused. While our team must follow local rules, we will review our internal communication and approach to ensure that situations like this are handled with greater clarity and courtesy, to better support our guests in urgent circumstances.We value all feedback as it helps us improve our service, and we hope to have the opportunity to welcome you under more favorable conditions in the future.Kind regards,

  • User:Sulaiman I

    Trip type: Solo travel

    Reviera hotel Baniyas experience was amazing

    rating24 Jun 2025

    Warm welcome, friendly and efficient staff, clean and comfortable rooms and a convenient location.The staff were incredibly friendly and helpful throughout my stay. WAEL MOSTAFA, Revenue Management at Riviera Hotel Dubai, responded to this review Dear 565sulaimani,Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay at Riviera Hotel, including our warm welcome, clean and comfortable rooms, and convenient location.It is wonderful to know that our team contributed to a positive experience during your visit.We look forward to welcoming you back to Riviera Hotel for another memorable stay!Kind regards,

  • User:Sunshine10079578121

    Trip type: Friends getaway

    Dubai

    rating14 Jun 2025

    The interest, relevance, helpfulness, hotel location was very nice, only the breakfast could be a little better The hotel is centrally located, very close to the subway, there are facilities next to it where you can find everything, I recommend it WAEL MOSTAFA, Revenue Management at Riviera Hotel Dubai, responded to this review Dear Sunshine10079578121,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our central location and found the nearby facilities convenient.We also appreciate your comments regarding breakfast, and we will continue to review and enhance our offerings to provide an even better experience.Thank you for recommending Riviera Hotel, and we look forward to welcoming you again!Kind regards,

  • User:Ron and Lynne H

    Trip type: Couples

    Authentic older style hotel

    rating23 Apr 2025

    Fabulous place to stay in Dubai if you like staying in the local area . Loved the view from our balcony over the creek watching all the local boats. Lovely authentic old hotel. Service was very good,.Older style hotel but very comfortable.Highly recommended WAEL MOSTAFA, Revenue Management at Riviera Hotel Dubai, responded to this review Dear ronandlynneh,Thank you for taking the time to share your wonderful feedback! We are delighted to know that you enjoyed the authentic character of our hotel and the beautiful views over Dubai Creek from your balcony. Watching the local boats truly is a special experience that reflects the charm of the area.We are pleased to hear that you found our service very good and that, while the hotel has a classic style, you felt comfortable during your stay. Your recommendation is truly valuable to us!It would be our pleasure to welcome you back to Riviera Hotel for another memorable stay in the heart of old Dubai!Warm regards,

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