Smana Hotel Al Raffa

Recent Reviews: 147

• User: 475shasha

  Trip type: Solo travel

  all guys are so friendly

  very nice ambience . Mr. Muzzami (mngr) he is so nice ... the cashier Kishan he always treat me as brother .. we play always pool and enjoy together he is so humble ... and Nikita is a pretty girl she always greed me with the very cute smile .. I like to come here every time ..best time ever jannat is also so good athira is also very friendly ... ??very nice ambience . Mr. Muzzami (mngr) he is so nice ... the cashier Kishan he always treat me as brother .. we play always pool and enjoy together he is so humble ... and Nikita is a pretty girl she always greed me with the very cute smile .. I like to come… Read more

• User: Kubra03cetinkaya

  Trip type: Solo travel

  Worst Hotel Ever.

  The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like not good. Bathrooms were gross and bugs and hair were everywhere! ! The door did not seem secure and was not evened out so bugs got in easily. Coffee cups were dirty even spoon.This is hotel is the worst one....Staff are terrible....front desk guys were worst and indifferent..i went alone and they have… Read moreThe rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like not good. Bathrooms were gross and bugs and hair were everywhere! ! The door did not seem secure and was not evened out so bugs got in easily. Coffee cups were dirt… Read more

• User: Asmita K

  Trip type: Couples

  Good restaurant

  I went Crowne plaza hotel with my wife in ginger restaurant for dinner. Food was very good. Staff from the restaurant was very helpful. And security officer Sumir and Nirajan was very helpful. Thanks for them.I went Crowne plaza hotel with my wife in ginger restaurant for dinner. Food was very good. Staff from the restaurant was very helpful. And security officer Sumir and Nirajan was very helpful. Thanks for them.

• User: FellowTraveler544314

  Trip type: Solo travel

  Not a good place to stay, I am here now and regret it

  I am here now, first night, horrendous.I am disgusted with the 'hotel' and the staff don't seem to care. I rarely complain about anything, however, I am currently sleep deprived and very frustrated.I had to wait for a room, I arrived at 4 PM, when I got the room I had to request a key, I was given 1st floor, I am normally a light sleeper and would have preferred a higher floor, but OK, I booked 4… Read moreI am here now, first night, horrendous.I am disgusted with the 'hotel' and the staff don't seem to care. I rarely complain about anything, however, I am currently sleep deprived and very frustrated.I had to wait for a room, I arrived at 4 PM, when I got the ro… Read more

• User: RohanChristian

  Nice budget hotel located in a residential area

  were there for 3 nights but enjoyed our stay. the rooms were spacious with all the modern amenities. the only complain was the bath room ie the glass partition for the shower was narrow because of which the floor got wet and water didnt drain off easily. thats the only complain. food was typical indian and bit of european. break fast spread was excellent which was on the top floor with a capacity… Read morewere there for 3 nights but enjoyed our stay. the rooms were spacious with all the modern amenities. the only complain was the bath room ie the glass partition for the shower was narrow because of which the floor got wet and water didnt drain off easily. thats… Read more