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Towers Rotana

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Towers Rotana

locationDubai, Dubai

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About Towers RotanaAbout Towers Rotana

Location

This hotel is centrally located on the Sheikh Zayed Road in Bur Dubai. The hotel is situated in Dubai's most popular commercial district. The congress centre and the airport are both a 5-minute drive away.

Facility

366 rooms and 55 suites are located on 30 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi. Amenities provided in the rooms include slippers and a daily paper. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols and comfortable sun loungers are available on the sun terrace. For guests who wish to keep active, golf and archery are available. Water sports enthusiasts are offered diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, squash, yoga and aerobics. There is a wellness area with a sauna, a steam bath and a spa. Subject to charge: massage treatments. A dance club and a nightclub are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Catering options include half board, full board and all-inclusive. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Towers Rotana Amenities at Towers Rotana

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

  • Meals

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      All inclusive

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Billiards/Snooker

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      Children's Entertainment

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

4 km

Beach

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3499

Very Good

1612

Average

358

Poor

95

Terrible

76

Recent Reviews: 5640

  • User:Chris010588

    Trip type:

    Lovely weekend

    rating04 Apr 2026

    Thank you to Nitisha hassan and nour in fo for super friendly and nice welcoming. The rooms is super nice and big Towers Rotana Dubai , Owner at Towers Rotana, responded to this review Dear Chris010588,Thank you for your wonderful feedback. We are delighted to hear that Nitisha, Hassan, and Nour provided you with such a friendly and welcoming experience.We’re also pleased that you enjoyed the spacious and comfortable room. Your kind words mean a lot to our team, and we will be sure to share your appreciation with them.We look forward to welcoming you again soon.Warm regards,Imad AkilGeneral Manager

  • User:Franck M

    Trip type: Couples

    Good hotel for exploring the city

    rating29 Mar 2026

    Nice hotel very close from City centre with metro station within short walking distance. Need a refurbishment to be excellent Towers Rotana Dubai , Owner at Towers Rotana, responded to this review Dear 603franckm,Thank you for sharing your feedback with us.We are pleased to hear that you enjoyed our convenient location, close to the city center and within walking distance of the metro station.We also appreciate your suggestion regarding refurbishment and will take it into careful consideration as we continuously strive to enhance our facilities and provide an excellent experience for our guests.We look forward to welcoming you back in the future.Warm regards,Imad AkilGeneral Manager

  • User:ahmedkamal255

    Trip type:

    Special Thanks to Nour at Reception for Outstanding Professionalism Made My Stay Perfect

    rating29 Mar 2026

    I had an amazing stay at this hotel. From the moment I arrived, the reception team was incredibly welcoming, professional, and always ready to assist with a smile. The check-in process was smooth and efficient.The room was spotless and very well-maintained, reflecting a high standard of cleanliness and attention to detail. Housekeeping did a fantastic job every day.The hotel itself feels truly luxurious, with elegant design and a relaxing atmosphere. The service overall was Excellent– every staff member I interacted with was friendly, helpful, and dedicated to making my stay comfortable.I highly recommend this hotel to anyone looking for a luxury experience with outstanding service. I will definitely come back again! Towers Rotana Dubai , Owner at Towers Rotana, responded to this review Dear Ahmedkamal255,Thank you very much for your generous feedback.We are thrilled to hear that you had an amazing stay and that our reception team, housekeeping staff, and other team members contributed to a seamless and enjoyable experience. Your kind words regarding the cleanliness, attention to detail, and overall luxurious atmosphere of the hotel are truly appreciated.It is always our goal to provide exceptional service, and knowing that you would highly recommend our hotel and plan to return is the greatest compliment we could receive.We look forward to welcoming you back for another memorable stay in the near future.Warm regards,Imad AkilGeneral Manager

  • User:Muzaffar R

    Trip type: Couples

    Bad hotel

    rating25 Mar 2026

    This hotel shows absolutely no respect to its guests. No respect at all. I lost my money as soon as I arrived in Dubai, and I explained everything to the reception, telling them I would pay by 10:00 AM in the morning.However, an employee named Mahmood was rude and unprofessional, and he forced me to spend the night in the waiting area. I am now having to stay in the lobby overnight because of this.I believe that an international-level hotel should show at least some understanding toward its guests. I was not trying to run away or avoid payment in any way—I fully intended to pay.Unfortunately, the staff at this hotel behave very rudely. I would not recommend this hotel to anyone.On top of that, the hotel’s restaurant is not even operating for breakfast or dinner. Instead, they use the menu and space of the basement nightclub. The food is also very bad and tasteless.I regret choosing this hotel.Don’t trust all the reviews on Booking. The receptionist either writes reviews himself using guests’ phones at check-out or forces them to write them. This is a very foolish kind of marketing. I don’t know if they are trying to boost their reputation this way or if they have some other purpose. Towers Rotana Dubai , Owner at Towers Rotana, responded to this review Dear Muzaffarr2026,Thank you for sharing your feedback. We are truly sorry to hear about the distressing experience you had during your arrival and stay. Please accept our sincerest apologies for any discomfort or embarrassment caused. We understand how upsetting this situation must have been, and it is certainly not the experience we wish for any of our guests.Your comments regarding the reception interaction with Mahmoud, as well as the dining facilities, have been shared with our management team. We take these matters very seriously and are reviewing them to ensure that every guest is treated with respect, care, and professionalism.Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide the high standard of service you expect and deserve.Sincerely yours,Imad Akil General Manager

  • User:louie jane l

    Trip type: Couples

    Spending Eid

    rating24 Mar 2026

    Good, Ruby, the one who answered my call to book my reservation; Ms. Daryl, who assisted us when we arrived at the hotel; and Mr. Nour, who helped us change and gave us a quiet and more peaceful room... Though the weather wasn't quite good when we checked in, we liked the location, as it's so near to every place; it's convenient for anyone… and housekeeping, who didn't get tired of answering our request!!! Thumbs up for every hotelier, and we will pass on this. Stay safe, and we will be back soon!!! Thank you, everyone. ❤️❤️ Towers Rotana Dubai , Owner at Towers Rotana, responded to this review Dear Louiejanel,Thank you very much for sharing your wonderful feedback.We are delighted to hear that Ruby, Daryl, Mr. Nour, and our housekeeping team made such a positive impact during your stay. Your kind recognition of their efforts is truly appreciated and will be shared with them, as it motivates our entire team to continue providing exceptional service.We are also pleased that you found our location convenient and enjoyed your overall experience despite the weather. Your warm words mean a lot to us, and we look forward to welcoming you back soon for another memorable stay.Stay safe, and thank you again for your kind compliments.Warm regards,Imad AkilGeneral Manager

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