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Villa Rotana

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Villa Rotana

locationDubai, Dubai

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About Villa RotanaAbout Villa Rotana

Location

The hotel is ideally located in the business hub of Dubai, next to the Dubai International Financial Centre. It is 4 km from Media City and Internet City and only 15 km from Jebel Ali Free Zone. Dubai International Airport is only 7 km away by car.

Facility

The urban hotel has a lift and features 62 suites and 56 studios. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The urban hotel has a range of facilities for guests with disabilities. The urban hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms feature a living area, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. There is also a washing machine, an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter and WiFi ensure optimal comfort. Guests can take advantage of the nightly turndown service. Slippers are included. The bathrooms have a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Urban hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Parasols and comfortable sun loungers are available on the sun terrace. For guests who wish to keep active, golf, fishing and horse riding are available. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. The surroundings of the urban hotel offer an ideal environment for skiing. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash and aerobics. Various wellness options are available the urban hotel, including a spa, a sauna, a steam bath and a hammam.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. Urban hotel also offers special catering options.

Payment

The urban hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Villa Rotana Amenities at Villa Rotana

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Canoe

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      Children's Pool

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Windsurfing

LocationLocation

Map preview

Around this property:

Shopping opportunities

1.5 km

Park

11 km

Beach

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1292

Very Good

481

Average

91

Poor

28

Terrible

21

Recent Reviews: 1913

  • User:easychap

    Trip type: Business

    What a VIEW of Burj Khalifa

    rating18 Jan 2026

    What a VIEW to Burj Khalifa and excellent service from Mr AbdulI got an apartment where all facilities are there.. if you wish to cook etc.. lovely breakfast and easy access to all shopping areas Will definitely return..

  • User:morvarid b

    Trip type: Family

    Bad experience

    rating05 Jan 2026

    It was a very bad experience. We had booked a room for 3 people but they gave us a room for 2 and added a bed. The room was very small for 3 people. The furniture in the room was old and outdated. The room had very little light. The hotel breakfast was repetitive and lacked variety every day. Only the hotel staff were kind and did the room service on time.

  • User:MICHELAINE L

    Trip type: Solo travel

    3

    rating12 Oct 2025

    Super old hotel. It’s smells like smoke everywhere. The lighting is not exciting in the rooms. The linen is not the best. Not comfortably beds. The staff is super nice though. Villa Rotana, Other at Villa Rotana, responded to this review Dear Valued Guest,Thank you for your honest feedback. We’re sorry to hear that the room conditions did not meet your expectations. Your comments regarding the smell, lighting, linen, and bed comfort have been noted and will be reviewed with our team.We’re pleased to know our staff made a positive impression, and we’ll be sure to pass along your kind words to them.Yours sincerely,Ulrich HoffmeisterGeneral Manager

  • User:marinabB2271GI

    Trip type: Solo travel

    Youssef is a high-level manager!!!

    rating01 Sept 2025

    As always, everything was very good. The hotel manager, Youssef is a high-level manager!!! The hotel staff's hospitality, with special thanks to the reception and the very attentive employee Abdul, and the Reservations Agent Christy Pando. The pool staff is the best! Villa Rotana, Other at Villa Rotana, responded to this review Dear Valued Guest,Thank you sincerely for your kind words and for recognizing the dedication of our team. It’s truly rewarding to hear that Youssef, Abdul, Christy and our pool staff made your stay so enjoyable, they will be thrilled to know their efforts were appreciated.At Villa Rotana, we take great pride in delivering heartfelt hospitality, and your feedback is a wonderful reminder of why we do what we do. I’m personally grateful for your mention, and I assure you, making time for our guests is always a priority and a pleasure.We look forward to welcoming you back again soon!Yours sincerely,Ulrich HoffmeisterGeneral Manager

  • User:439mandelaa

    Trip type: Couples

    Exceptional service and Prime location at its finest.

    rating04 Jun 2025

    The staff were extremely helpful. From our check in till we left, we experienced a touch of class service. Yamin and Abdul are worth mentioning for their excellent customer service.The location of the hotel is also very good. It’s not far from the Dubai Mall and the Burj Khalifa.We shall definitely stay here again the next time we visit Dubai Villa Rotana, Other at Villa Rotana, responded to this review Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear you experienced a touch of class throughout your stay. Yamin and Abdul will be thrilled to know they made such a positive impact. We're also glad you enjoyed our convenient location. We look forward to welcoming you back on your next visit to Dubai!Yours sincerely,Ulrich HoffmeisterGeneral Manager

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