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Zain International Hotel

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Zain International Hotel

locationDubai, Dubai

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About Zain International HotelAbout Zain International Hotel

Location

This city hotel is located only 5 minutes’ drive from the Gold Souq (gold market) and is walking distance from the shopping centres. Dubai International Airport is also only a 5-minute drive away.

Facility

The hotel has a lift and features 77 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A sun terrace is a great place to while away the hours. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. A dance club and a nightclub are also options for entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Zain International Hotel Amenities at Zain International Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

10

Very Good

16

Average

10

Poor

9

Terrible

26

Recent Reviews: 71

  • User:Archaic-Group

    Trip type: Business

    Zimpodcast

    rating10 Apr 2025

    The reason for the poor rating due to the fact, I had no reservation and missed a flight and was simply looking for a hotel to rest after a stressful day of travel. The hotel does have its charms, the front office staff is swift and definately knows how to seal a deal. The rooms spacious as for the food did not get the chance to experience it as was rushing for my flight.

  • User:OkanU26

    Trip type: Solo travel

    Zain International hotel sells escort girls

    rating08 Mar 2024

    Unfortunately because of the cheap room rate, I stayed in this hotel. This pakistani hotel provides escort girls in sex business. There is a night club in the ground floor, around 10 Pakistani girls dancing, the club open till 04:00 am in the morning. Some hotel staff showed me the night club and offered 600 dirham for girls to stay in the room for sex, plus the receptionist wanted 100 dirham for the visitor to bring it your room. I said NO, I don’t want it. Also there is a massage room in the first floor, they do the same things there, sex business. I said NO again. When I check-in, I booked the room online, the receptionist told me that I need to wait until 13:00 for check-in time, but some people check-in around 09:00 in the morning, the customers paid cash money ( the price higher than booking online) that is why the hotel staff gave the room to new customers straight away. Some people came with escort girls from outside and paid extra 100 dirham for the visitor.Also there is brown blanket in the room, evet customer sleep on the same blanket, the hotel staff never change it, maybe someone had a sex on the blanket one day before and you will sleep in the same brown colour blanket.Also when I checked out the receptionist didn’t let me to leave the hotel, firstly they checked the room, they wanted to make sure I didn’t steal anything from the hotel, after that the receptionist allowed me to leave the hotel. That is why I missed my flight. I never take anything belong to the hotel. I felt myself terrible because of their behaving. The hotel sells small water 4 dirham, this is 1.5 dirham in any shop outside. Also the location of the hotel is in very poor district. Just pay little bit more money and stay in a quality hotel. Zain International hotel licence must be cancelled. They do prostitution business.One more thing, all the hotel staff knows what is happening in the hotel. The receptionist yaseen and the other receptionists offers any dirty business as long as you pay them money.

  • User:Mąrìah T

    Trip type: Couples

    Terrible Customer Service at Zain hotel

    rating07 Feb 2023

    My major concern is with the lady at the reception; Why is she so rude? Why does she scream at customers? What have they done to her?? I've never seen this kind of treatment in my entire life! Secondly, the room offered to us was next to a bar where loud music was playing till 4am. We asked to change the room but nothing was done and no apologies. The room also smelt of strong cigarette smoke and yet it's a "non-smoking" hotel. When we asked about this, we were told by staff to "just open the window.." How rude!

  • User:Amiraako

    Trip type: Couples

    Poorer customer service specially receptionist staff

    rating12 Nov 2022

    0/10 start from parking,staff at reception u nid to argument with them before u check in holding ur id as a guarantee is against the law even we ask to remove the minibar they will force u to keep it customers serve poorer tv only 1 channel not Gud

  • User:Rashedsaif11

    Trip type:

    Just OK OK Hotel

    rating26 Jun 2020

    service and basic courtesy is missing.Rooms are ok and food was fine but there is a huge scope of improvement. The hotel should me more customer centric. If it improves its service quality, this could be a good hotel

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