Radisson Blu Resort, Fujairah

Recent Reviews: 4785

• User:Dmitry S

  Trip type: Friends getaway

  Unsafe Hands: Why Pet Parents Can’t Trust This Hotel’s "Pet-Friendly" Promises

  03 Oct 2026

  Room 3208 | Stay Date: 03–04 October 20261. Incident OverviewOn October 3, at approximately 2:15 PM, we left our room, placing the "Pet in Room" sign on the exterior door handle. Prior to leaving, staff explicitly assured us that no personnel would enter the room, guaranteeing the safety of our cat—a beloved family member of 15 years.Upon returning, we discovered an unauthorized entry by housekeeping to service the room, a request we never submitted. During cleaning, the room door was left completely propped open. This created a high-risk situation where an indoor cat could easily escape onto the expansive hotel grounds—a catastrophic outcome for any pet owner.2. Management Engagement & Agreed ActionsAt 8:00 PM the same day, I contacted the Duty Manager by phone and subsequently met him in person to address this severe operational failure. I highlighted that while frontline housekeeping staff work demanding hours and may miss signage due to fatigue, management bears full responsibility for systemic training and oversight.I requested a specific corrective action: a written, signed commitment from management confirming that a targeted toolbox talk would be conducted for all housekeeping staff regarding "pet-friendly" protocols and the critical priority of pet security.The Duty Manager agreed and committed to delivering this response before our checkout the following morning (October 4).3. Execution Failure & Final ResolutionDespite the explicit commitment, no written feedback, update, or acknowledgment was provided—neither prior to our departure nor at reception during key handover at checkout.SummaryThe lack of follow-through demonstrates a critical gap in operational accountability and pet safety standards. A "pet-friendly" designation requires rigorous entry protocols, not just a policy on paper.Until staff training and door-security protocols are strictly enforced and verified, pet owners must take extreme personal precautions, as hotel commitments currently fall short of ensuring pet safety.

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• User:Getaway32442029568

  Trip type: Family

  Horrible Experience

  02 Oct 2026

  ? 1/5 – ONLY BECAUSE GOOGLE DOESN’T ALLOW NEGATIVE STARS.And what makes it even more frustrating is seeing FIVE STARS displayed at the entrance. After staying here, I genuinely question what those five stars are supposed to represent.We booked five rooms for 11 family members and paid a substantial amount because this was supposed to be a relaxing family getaway. Instead, the stay itself became a compromise.From check-in onwards, there were problems with housekeeping, basic room amenities, service, maintenance and communication.In the afternoon, we called housekeeping specifically to clean the room and change the bedsheets. They came, picked up one garbage bag and left. The bedsheets were not changed, and the remaining garbage, including the bins, was left exactly as it was.We then had to repeatedly call for basic things that were missing from the rooms at check-in, including water, a balcony chair, towels and shampoo. Multiple reminders were given, but there was no proper response.It was only after we complained at reception at night that people started coming to the room to address these issues, with staff still attending to things until around 11 PM. By that point, instead of relaxing, we were spending our evening chasing the hotel for basic services.And then there was Room 3110, where the door lock was broken and a lizard was also spotted in the same room. A broken room lock is a serious security concern, and finding a lizard in the room only added to the concern about cleanliness and maintenance.Breakfast was another disappointment. There wasn’t much variety, and some of the food was undercooked. Again, this is not what you expect when staying at a property of this standard.There were moments when I genuinely wanted to pack everything and leave immediately. But when you have 11 family members with you, five rooms already booked and paid for, luggage everywhere and an entire family trip planned, simply walking out and finding another hotel isn’t as easy as it sounds.So you stay. You compromise.And then you realise that the holiday you paid for has turned into you chasing the hotel for the absolute basics.This wasn’t one unfortunate incident. The problems extended across housekeeping, maintenance, basic amenities, communication, room service and breakfast. Repeatedly hearing “sorry” means very little when the same issues keep happening.I genuinely would have been more comfortable staying at home.I paid for a family getaway. I ended up paying to be frustrated.I sincerely request Fujairah Tourism authorities and Radisson Hotel Group management to look into this property and the service standards being provided to guests. The issues we experienced were not limited to one missed request. They involved housekeeping, maintenance, room security, basic amenities, communication and food quality.I hope this feedback is taken seriously and that appropriate action is taken to ensure other guests do not have to go through the same experience.

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• User:Rahul M

  Trip type: Family

  Service

  02 Oct 2026

  Excellent service, thanks to Melanie in The Lounge Mr Bassem from the Front Office!

• User:Moustafa M

  Trip type: Family

  Mr ebrhim & mohamed ragab

  26 Sept 2026

  I would like to begin by expressing my heartfelt thanks to Mr. Ibrahim for the warm welcome, genuine hospitality, and outstanding support throughout my stay. Special thanks also go to Mr. Mohammed Rajab, whose kindness and professionalism made my experience even more enjoyable. He made everything so easy and comfortable and even encouraged me to extend my stay by two more days, which I happily did. In fact, if it were not for my work commitments, I would have gladly stayed even longer.I visited for a short time, but the experience left a lasting impression. God willing, I look forward to returning again very soon. This place is truly beautiful and special. I first visited in 2017, and even after all these years, I still remember so many wonderful details, especially the beach and the peaceful atmosphere.I wholeheartedly recommend this destination to anyone looking for relaxation, tranquility, and a chance to clear their mind. The surroundings are simply breathtaking, and the sense of calm is something that is hard to put into words. The service is exceptional, and everyone goes above and beyond to make guests feel welcome and cared for.Thank you for such a memorable stay. I cannot wait to visit again.Radisson Blu ?????Je tiens tout d’abord à remercier chaleureusement Monsieur Ibrahim pour son accueil exceptionnel, son professionnalisme et la qualité de sa coopération. Je n’oublie pas non plus Monsieur Mohamed Rajab, dont l’aide précieuse a grandement facilité mon séjour à l’hôtel.Tous deux m’ont encouragé à prolonger mon séjour de deux jours supplémentaires, ce que j’ai effectivement fait. J’aurais même prolongé davantage sans les contraintes liées à mon travail.J’avais déjà visité cet endroit en 2017 et j’en gardais un excellent souvenir. Aujourd’hui encore, ce lieu conserve tout son charme et son caractère unique, notamment sa magnifique plage.Je recommande vivement cet établissement à toute personne en quête de calme, de sérénité et de détente. L’atmosphère y est exceptionnelle, au-delà des attentes, et la qualité du service est tout simplement remarquable.Un grand merci à toute l’équipe du Radisson Blu.??? ?? ??????? ?? ????? ????? ????? ????? ??????? ??? ??? ????????? ???? ??????? ???????? ??????. ??? ?? ?????? ?? ???? ??????? ???? ??? ??? ???? ???????? ?????? ???? ????? ?? ??? ?????? ???? ???? ?????.??? ?????? ??? ????? ?????? ???? ????? ???????? ??? ?? ??? ?? ??????? ???? ????? ??????? ????? ???? ???? ???????? ?????.??? ?? ????? ??? ?????? ??? 2017? ??? ??? ????? ????? ???????? ???. ?????? ??? ??? ?? ???? ????? ?????? ??????? ????? ????? ?????? ??????? ???????.???? ???? ?? ?? ???? ?? ????????? ????? ????? ????????? ?? ???? ?????? ?????? ??? ??????. ???????? ??? ????????? ????? ????????? ??? ?? ????? ?????? ???? ?????? ??? ????????.????? ?????? ?????? ????? ???? ??????? ??? ??? ??? ??????? ???????.

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• User:Esther C

  Trip type: Family

  Great views and food at Breeze Restaurant, but watch out for front desk room tricks!

  25 Sept 2026

  Great views and food at Breeze Restaurant, but watch out for front desk room tricks!We checked in yesterday, September 25th, in Building 3, room 3202 under my husband’s name after a long, exhausting journey. Right away, the receptionist who registered us tried to switch our room, claiming the new one was larger and closer to reception.We decided to check the room first, and it was a total trick. It was hidden away in a dark, secluded corner with a terrible view, and it wasn't spacious at all.When we went back to the desk to refuse it, I repeated a question just to double-check our original details. The receptionist snapped back with a really unpleasant, irritable attitude, looking visibly annoyed even though it was only the first time I asked.Thankfully, we stood our ground and kept our original booking. Our actual room was wonderful with a beautiful view! The rest of our stay was great—the dinner and breakfast were absolutely delicious, and the service there was excellent.Tip for travelers: The property and food are worth it, but always inspect your room first if the front desk tries to change your booking!

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