Chef diya helped us and her very friendly with all guests thank you for her
User:monika s
Trip type: Family
Breakfast is really good specially puri bhaji
25 Apr 2026
Chef diya and all other staff are really good in nature also service was very good
Mohammed Kaddoura, General Manager at Vida Beach Resort Umm Al Quwain, responded to this review
Hey monika s!Yummm! Your review is as tasty as our brunch spread. Thanks a ton for the kind words! We’re thrilled you enjoyed the breakfast, especially the puri bhaji, and that Chef Diya and the team made your experience special. Come back soon. We’ve always got a table (and a cocktail) waiting for you.Feeding good vibes only!Warm RegardsMohammed KaddouraManagement Office
User:mony r
Trip type: Solo travel
Very good
25 Apr 2026
The hotel is very comfortable, very clean, the staff is very nice, and always ready for the service, the facilities are very tidy, for breakfast it was great, everything was fresh, thank you for the mr subbu for its nice service
User:Hotel-Resort-Expert
Trip type: Family
Loyal Guest Review After 30 Stays
25 Apr 2026
30th visit since 2021, so writing this as a loyal guest. Booked a flash sale with early check-in, late check-out, and 30% dining. Upgrade was only partial this time, no full sea view suite despite my history.Check-in by Islam was excellent, very professional. Nice to still see familiar faces like Suranga in F&B, who recognized us and took good care of us.Food is a weak point. Pool food is poor, pizza not edible. À la carte is okay, breakfast below standard.Kids Club is a major concern now. Previously great, now run by a casual worker not even in uniform or wearing a name tag, with limited English. Not a place you feel comfortable leaving your kids.They also removed water service at the pool and beach, which was one of the few nice personalized touches, and doesn’t make sense given the rates are almost the same.Dining discount was a hassle, front office confirmed it but F&B kept rejecting it unless stay is 7+ days, which is incorrect. Had to argue almost every time.Also had a bad experience where a lifeguard cleared our sunbed while my wife was nearby, with her belongings and room key still there. Not acceptable.Overall, still a calm and nice place, but clearly not at the level it used to be. Not sure I would return unless things improve.
Mohammed Kaddoura, General Manager at Vida Beach Resort Umm Al Quwain, responded to this review
Hi HoussamMansour!Thank you for taking the time to share your thoughts after your 30th visit. We truly appreciate your loyalty and are glad to hear that Islam and Suranga made your stay welcoming. However, we’re genuinely sorry to learn that your experience didn’t meet the high standards we strive for. Your feedback regarding the food quality, Kids Club, and service issues is invaluable, and we’re already looking into these concerns to ensure improvements are made. We want every visit to feel special, and it’s clear we have some work to do. Please reach out to us directly at hithere.uaq@vidahotels.com so we can discuss your experience further and work towards making your next stay a memorable one.With gratitude and determinationMohammed KaddouraManagement Office
User:Basel H
Trip type: Family
Vida
23 Apr 2026
The breakfast was really good, we enjoyed it. A special thanks to Subbu, I really appreciate his professional courtesy.
Mohammed Kaddoura, General Manager at Vida Beach Resort Umm Al Quwain, responded to this review
Hey Basel H!Yummm! Your review is as tasty as our brunch spread. Thanks a ton for the kind words!We’re thrilled your tastebuds had a great time, and we’ll be sure to pass your special shoutout to Subbu for his professional courtesy. Come back soon — we’ve always got a table (and a cocktail) waiting for you.Feeding good vibes only!Warm RegardsMohammed KaddouraManagement Office