Best Western Carlton Hotel

Name: Best Western Carlton Hotel
Address: 282 North Promenade, Blackpool, united-kingdom
Telephone: +44-204-505-9777
Rating: 3.7

Blackpool, United Kingdom

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About Best Western Carlton Hotel

location

This hotel is situated at the northern end of Blackpool Promenade. From the hotel it is 1.5 km to the town centre, with its shops, restaurants and theatres. Blackpool Tower is less than a 1.6 km away and the railway station is 900 m away. The nearest local transport connections are around 100 m away, as is the beach. Guests can reach Blackpool International Airport located approximately 3 km away, plus Manchester Airport and Liverpool John Lennon Airport, which can be found around 55 km and 70 km from the hotel respectively.

facility

The hotel was built in 1911. The hotel has 18 single rooms and 40 double rooms, which are located on 4 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

rooms

Rooms feature a kitchen and a bathroom. Individually adjustable heating ensures comfortable temperatures. Many units feature a sea view, which creates a particularly lovely ambience. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and 58 non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and a spa.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at Best Western Carlton Hotel

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
Distances
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  Beach
General Services
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Closet
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  Fireplace
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  Room service
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Golf
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  Events

Location

Around this property:

Beach

100 m

Public Transport

100 m

City Centre

500 m

Tourist Centre

500 m

Train Station

1500 m

Shopping opportunities

1500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

424

Very Good

424

Average

245

Poor

128

Terrible

125

Recent Reviews: 1346

User:Michelle I
Trip type: Friends getaway
Great stay ??
20 Sept 2026
Loved my stay at this hotel and will go back great location on the sea front with lovely terraced area, staff were so friendly, helpful and polite, the bar area, reception lounge furnished beautifully, lovely restaurant with sea view and the breakfast was great everything you'd need and if it wasn't there you could ask nothing was too much trouble for the staff, my room was clean, comfy bed, good facilities and I must add how nicely decorated, bright and clean the landings were too, well done to all staff ??
User:Phillip S
Trip type: Solo travel
Very nice hotel
18 Sept 2026
Very nice hotel l stopped in room 109 lovely big bay window with amazing views bed was comfortable there was coffee machine tea coffee and fancy coffee pods water biscuits the room was to very high standard the bathroom was was massive only downside was shower with temperature you set to right temperature then goes very hot or cold love fact that have book in room with all information about the hotel and area the hotel it’s self very clean modern and loved the fact people can bring there dogs .The hotel itself is in brilliant location with tram stop over road and 15 minute walk to railway station or 10 minute walk to townI ate in restaurant in evening food was nice but you can tell nights when there was different chef on as some nights it was very nice and some nights it just ok l didn’t eat breakfast at hotel All staff were amazing very professional and friendly I will be back again very soon Thank to everyone for lovely stay
User:Judy H
Trip type: Family
Avoid like the plague!!
13 Sept 2026
Where to start? Twin bed room that was tiny(looks like a bigger room split in two, judging by weird shaped window) Beds were barely 2’ 6” wide, no power points by the beds, we were constantly unplugging kettle, coffee machine etc, to charge phones, tablets.The bathroom was old and tatty, black mould on grouting and around bath, cheap shower curtain. There was no slip mat for the bath which was very deep, shower was a joke.We were drawn by the fact it had parking and EV charging- another joke. The car park was always packed and it was evident from the amount of people coming down for breakfast that there would never be enough spaces if the hotel was anywhere near full. There were two charging spaces which were occupied the whole week end by petrol cars. When we complained they were obviously ready for it as the constant mantra was ‘First come, first served’. We suggested they might consider putting a chain across that could be locked, we were met by blank stares.Saturday evening we went out to an event, came back around 11pm, no spaces. We went to Reception and asked for a refund for our parking fee. We then had to crawl around surrounding streets looking for a space and praying it didn’t get vandalised.The website is a piece of pure fiction, but if you like your eardrums to bleed from the sound of aggressive or highly strung dogs- this is the place for you! Katie Peel, General Manager at Best Western Carlton Hotel, responded to this review Thank you for the feedback and please accept our sincere apologies that we did not meet your expectations. The beds are standard sized single beds and the shower curtains are hotel grade curtains, We are lucky to have a car park for the hotel with 40 spaces, most hotels don't have this luxury so just like any car park it is not guaranteed parking so we can only apologise for any inconvenience this caused during your stay, however there is plenty of street parking and also a council owned car park a short distance walk away.
User:patience1look
Trip type: Couples
Not somewhere I would stay again.
12 Sept 2026
Place is in serious need of some upgrading. Rooms are dated and tatty and very tired. Bathrooms are awful with brown painted surrounds around the sink and cracked and grotty tiles with mould on the grouting. Toilet roll holder was hanging off the wall and toilet paper was cheap and nasty with the cistern which wobbled when you flushed it. The room is small with very little lighting. Couldnt even see the room carpet it was so dark. Walls are all scraped with paint peeling off them. The main ligh fitting was hanging out the ceiling ans there was only one of those. Even the bar had missing paint on the walls. Didn't use the parking facilities as even though you pay for it for 24 hrs, If you move your car they will give it to someone else and you can't get another space. Katie Peel, General Manager at Best Western Carlton Hotel, responded to this review Thank you for taking the time to share your feedback. We are deeply sorry to hear that your recent stay did not meet your expectations, particularly regarding the condition of your room, bathroom, and our parking policy which we will take on board. We hope you will give us another opportunity in the future to correct any issues raised
User:csuechild
Trip type: Family
Happy returning guests
11 Sept 2026
Great location close to town and transport. Bus & tram stops very close enabling you to easily visit Bispham, Cleveleys, Fleetwood, St Anne’s (kite festival a must - September) and Lytham. Lovely friendly, clean reception & lounge areas. Recommend sea view rooms (especially during lights season) which are serviced daily. Tea & coffee replenished when needed. It is dog friendly hotel (dogs cannot be left in rooms) - so very little disturbance. As returning guests we have always been made welcome by Katie Peel and her very friendly professional team. Highly recommend having self service breakfast - varied and plentiful - boiled, poached and fried eggs cooked to order so always fresh. Standard Lunch/evening menu with specials changed each day. We particularly enjoyed special pasta dishes and home made apple crumble (thanks Steve). Katie Peel, General Manager at Best Western Carlton Hotel, responded to this review Thank you so much for highlighting so many wonderful aspects of your stay and for such a great review from our easy transport links to nearby St Anne’s and Fleetwood, to our daily serviced sea-view rooms. We are so glad our dog-friendly policy worked well for you, and that you enjoyed our fresh, cooked-to-order breakfasts and daily specials including Steve's Homemade Apple crumble The team send their warmest thanks for your support, and we already look forward to your next return.