tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-kingdom

Haven Hotel

images

View Gallery

image url
image url

Haven Hotel

locationPoole, Bournemouth

Share this Dealshare

About Haven HotelAbout Haven Hotel

Location

This hotel is located in Poole, right on the beach.

Facility

The hotel has a lift and features 84 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service and room service. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms include a double bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and tennis are available. Water sports enthusiasts can enjoy sailing and catamaraning. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a dining room and a bar. Bed and breakfast is offered as a catering option. Breakfast and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Haven Hotel Amenities at Haven Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Catamaran

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sailing

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

829

Very Good

815

Average

455

Poor

289

Terrible

196

Recent Reviews: 2584

  • User:Tina E

    Trip type: Couples

    Beautiful hotel

    rating02 May 2026

    From start to the end of our stay, we were made to feel at home and welcome. All staff especially Alexandra on reception were very friendly and very helpful. We wanted to upgrade our room to harbour view and we was lucky there was one left available. We was shown the room first and we accepted. What a beautiful stunning view of the harbour we had from our balcony. The hotel throughout was very clean. We used the spa and we enjoyed this for some well needed relaxation. We had dinner at the hotel and the food was very nice. Highly recommend. The bar is nice also. Looking out to the harbour whilst sipping your favourite drink. We had breakfast every morning. This was also nice. So massive thankyou for making our stay one of the best. We will return in the near future.

  • User:lisa_jeffery

    Trip type: Couples

    Disgraceful!!!!

    rating01 May 2026

    Never been so disappointed!!!Bathroom in room was disgusting, very old and dirty. Bath was brown & stained. I would not even put my feet into the bath. Floor grubby and around sink was stained. Room was also very cold, had to use a Dyson heater that was left on the dressing table. Booked a table for dinner, restaurant also very cold. My husbands dinner came up after a long wait, he had nearly finished and mine had not arrived. When we questioned this we was told the order had not been put through and was offered an alternative, it was now gone 9pm so we refused this.We had a double room, with a harbour view and balcony. We was not advised that directly outside was a chain link ferry that ran from 7am to 11pm and was very very noisy.We complained that evening to reception, where the young girl was very apologetic but explained she was on her own and was a university student on work experience.The whole experience of this hotel has been diabolical, unexceptional & would definitely not recommend, very very expensive for quality of a 4 star.Will not be staying for the duration of our trip.

  • User:Paula P

    Trip type: Friends getaway

    My favourite location

    rating11 Oct 2025

    I love it here and stop regularly!The hotel was empty as due to close. I asked for an upgrade in room and was told No which I thought was miserable

  • User:Ellis S

    Trip type: Solo travel

    Perfect break

    rating09 Oct 2025

    Fantastic two nights at the Haven hotel sandbanks, from the minute we arrived the staff were warm and friendly and nothing was to much trouble, the breakfast is of a very high quality and unlimited, and in the evening the point restaurant is 5 star the hardest part is deciding what to order. The spar is fab with a well heated pool and direct access to the fabulous sandbanks beach, car parking is plentiful and included in the price as well as free WiFi,I have been staying at FJB hotels for around 50 years now and have to say that in my opinion the Haven hotel is tops. Just gutted that it is closing for the winter,

  • User:graham h

    Trip type: Family

    Excellent Locoation Super Staff and Service

    rating06 Oct 2025

    Excellent Location, Super Staff, Room with sea view ideal and everything worked in the room. Nicely soundproof and all aspects of the room were good just one small issue was the patio door onto the balcony was difficult to unlock as the locking pins were corroded. The breakfast in was very nice and good quality. FJB Hotels, General Manager at Haven Hotel, responded to this review Dear Guest,Thank you for your kind feedback. We’re delighted to hear you enjoyed your stay, especially the sea view room, peaceful setting, and the service provided by our team.We appreciate your comment regarding the patio door and will ensure our maintenance team addresses this promptly. We’re pleased you enjoyed the breakfast and hope to welcome you back again soon.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot