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Hotel Collingwood Sure Hotel Collection

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Hotel Collingwood Sure Hotel Collection

locationUnited Kingdom, Bournemouth

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About Hotel Collingwood Sure Hotel CollectionAbout Hotel Collingwood Sure Hotel Collection

Location

Centrally located in Bournemouth, this hotel is right on the beach.

Facility

The hotel has a lift and features 53 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with central heating and a fan. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and fishing are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Collingwood Sure Hotel Collection Amenities at Hotel Collingwood Sure Hotel Collection

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1342

Very Good

439

Average

177

Poor

65

Terrible

52

Recent Reviews: 2075

  • User:Bunnyboo22

    Trip type: Family

    Good base for a cheep few nights

    rating10 Jun 2026

    We have just come back from a short stay at the collingwood, it was a pretty smooth stay the staff were wonderful and accommodating, there were a few things that niggled me, when using the pool which is quite small there were children’s swimming lessons happening so not at all relaxing with a swimming teacher singing her head off to small children, the changing rooms are also very small only 2-3 people max at a time could change in there.The rooms were quite small as were the beds our room also was not that clean we had a huge dirty hand print on the glass door which didn’t lock either, our sink also took an age to drain.This place is a pretty good base for being close to everything, the bar is great but be warned no cocktails after 10pm so we were told, unfortunately for us it was just a bit too old and dated so we wouldn’t visit again but for price and location it’s good and you get what you pay for.

  • User:JUSTYNA R

    Trip type: Solo travel

    The perfect combination of comfort, safety, relax.

    rating10 Jun 2026

    I had an amazing stay at this hotel and would highly recommend it, especially to solo female travelers. From the moment I arrived, I felt safe, welcomed, and comfortable. The atmosphere was warm and friendly, and the staff went above and beyond to make sure every guest felt at home.The location is fantastic, just steps from the beach, making it easy to enjoy morning walks, beautiful sunsets, and the relaxing ocean breeze throughout the day. The spa was absolutely beautiful, clean, and incredibly relaxing, the perfect place to unwind.My room was spotless, comfortable, and well-appointed, and the entire property was maintained to a very high standard. What stood out most was the genuine hospitality, peaceful atmosphere, and attention to detail.I would happily stay here again and highly recommend it to others 🤍 Marcin Kalinowski, General Manager at Hotel Collingwood, BW Signature Collection by Best Western, responded to this review Thank you very much for your wonderful review and recommendation.We are delighted to hear that you felt safe, welcomed and comfortable throughout your stay at Hotel Collingwood Bournemouth. It is especially lovely to know that you enjoyed our friendly hospitality, peaceful atmosphere, spotless rooms and relaxing Eden Spa facilities.Our West Cliff location, close to Bournemouth beach, is something many of our guests appreciate, and we are pleased it helped make your stay even more enjoyable.Your kind comments mean a great deal to the whole team, and we would be delighted to welcome you back again in the future.

  • User:David B

    Trip type: Family

    Overall - excellent

    rating08 Jun 2026

    Good friendly professional service. Our room window wouldn’t close - reported it to reception and it was fixed in 15 minutes! Good location, very good pool and excellent service at breakfast with vegan options and a good range of options generally. Games room - excellent. No missing balls/equipment and all free. Cannot fault our stay. Highly recommended! Marcin Kalinowski, General Manager at Hotel Collingwood, BW Signature Collection by Best Western, responded to this review Thank you very much for your kind review and recommendation.We are delighted to hear that you enjoyed your stay at Hotel Collingwood Bournemouth and that our team were able to resolve the issue with your window so quickly. It is lovely to know that you appreciated our friendly service, convenient Bournemouth location, swimming pool, games room and breakfast selection, including our vegan options.Your comments are greatly appreciated by the whole team, and we hope to welcome you back to Hotel Collingwood again soon.

  • User:Michelle H

    Trip type: Family

    Spa day visit

    rating06 Jun 2026

    We booked a relaxing spa day for my birthday with an afternoon tea & prosecco. All the staff members we encountered were lovely and the service was excellent throughout the day. The afternoon tea was delicious and we really enjoyed everything included.The spa therapist unfortunately became unwell (not a surprise in the heat!) so only one treatment was possible for our group however we are local so the staff were very apologetic and arranged for us to come back when it was convenient and have the other treatments which was great as the treatments were very good. The one thing that I would say was not great is the spa area would benefit from would be more space and more suitable seating. It wasn't very relaxing due to the amount of kids splashing everyone, fighting and screaming on both occasions that we visited. The only seating indoors are beanbags which isn't great for those with mobility issues or the older generation i saw struggling quite a bit. There's a lovely sundeck/garden area outside the pool room which is great in the sunny months as its a lovely little suntrap to sit and have a drink.Overall the experience was good and if the pool was more spa day friendly I would happily visit again. Marcin Kalinowski, General Manager at Hotel Collingwood, BW Signature Collection by Best Western, responded to this review Thank you very much for your lovely feedback.We are delighted to hear that you enjoyed your birthday spa day, afternoon tea, prosecco and treatments, and that our team looked after you well. Please accept our apologies again that our therapist became unwell, but we are pleased we could arrange a convenient return visit for the remaining treatments with complimentary afternoon tea.Thank you also for your comments regarding the spa area and seating. We are a family-friendly hotel, especially during half terms and summer holidays, so the pool area can occasionally be busier with children. However, we fully understand that spa day guests are looking for a calm and relaxing experience, and your feedback will certainly be taken into consideration.We hope to welcome you back again in the future.

  • User:Rich S

    Trip type: Friends getaway

    Fantastic stay

    rating29 May 2026

    The hotel is well situated for all occasions, staff and food excellent and great rooms.We stayed for 5 nights and were so pleased with the room and such pleasant helpful staff.Plenty of room in the lounge and a great balcony to sit in the sun, a perfect place for any trip to Bournemouth Marcin Kalinowski, General Manager at Hotel Collingwood, BW Signature Collection by Best Western, responded to this review Thank you for your wonderful review and for choosing Hotel Collingwood Bournemouth for your 5-night stay.We are delighted to hear you enjoyed our convenient location, comfortable rooms, excellent food and friendly, helpful team. It is also lovely to know you had time to relax in our lounge and enjoy the sunshine.We hope to welcome you back soon for another Bournemouth break. For your next stay, booking direct with us includes benefits such as free parking, and we would be delighted to help you plan a relaxing seaside getaway.

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