ibis Cambridge Central Station

Recent Reviews: 1928

• User:S A

  Trip type: Business

  Best white hot chocolate

  01 Jul 2026

  Really nice atmosphere, especially in the cafe by reception! Best white hot chocolate…

• User:subhg2022

  Trip type: Business

  Ibis Cambridge not value for money

  30 Jun 2026

  Very basic, compared to other ibis budget hotels and considering the price charged. The bathroom is very small.

• User:Айжан А

  Trip type: Family

  Perfect base for a family trip to Cambridge

  03 Jun 2026

  We stayed here in July 2025 with our 10-month-old son Adam, and honestly it ticked every box we needed at that stage of life with a baby in tow.The first thing worth mentioning: they provided a cot without any fuss whatsoever. We asked at check-in, and it was in the room within minutes. Small thing, but when you're travelling with a baby, it makes an enormous difference to feel like the hotel actually thought about families.The location is genuinely unbeatable. The hotel sits right at Cambridge Central Station, so getting in and out of the city with a pushchair and all the gear that comes with a young child was completely stress-free. No long walks from a taxi drop-off, no cobblestone obstacle courses. You step off the train, and you're essentially already there.The room was clean, modern and comfortable. The beds were genuinely good, which matters when you're already sleeping in fragments because of a little one. The Botanics are just a short walk away, and the city centre is easily reachable on foot or by bike.The on-site cafe was a lifesaver for quick breakfasts and snacks, and the bar area downstairs had a really nice atmosphere in the evenings once Adam was down for the night. Staff throughout were warm and helpful, the kind of team that actually seems happy to be there.For what it is, it delivers exactly what you need: clean, well-located, well-priced, and run by people who care. We'd stay again without a second thought. Shivani O'Brien, General Manager at Ibis Cambridge Central Station, responded to this review Dear Akhmetova93,Thank you for taking the time to share such a thoughtful and detailed review of your stay with us. We are delighted to hear that your visit was such a positive experience and that we were able to meet the needs of your family during your time in Cambridge.We are especially pleased that the cot was provided promptly and helped make your arrival that little bit easier. We understand how important the small details can be when travelling with young children, and we strive to create a welcoming and family-friendly environment for all our guests.It is wonderful to know that you enjoyed our location adjacent to Cambridge Central Station. Being just steps away from the station offers a convenient and stress-free experience for families travelling with luggage, pushchairs, and all the essentials that come with a family trip. We are also glad you found it easy to explore Cambridge, with the city centre, Botanic Garden, and many local attractions all within easy reach.Thank you for your kind comments about our rooms, Chill#2 cafe, bar, and, most importantly, our team. We are proud to provide a comfortable and welcoming atmosphere, and it is always rewarding to hear when our colleagues have made a positive impression.Your description of the hotel as clean, comfortable, well-located, and family friendly is exactly the experience we aim to deliver. We truly appreciate your recommendation and would be delighted to welcome you and your family back to Ibis Cambridge Central Station Hotel on your next visit.Kind regards,Shivani O'Brien, General Manager

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• User:Carlos A G

  Trip type: Business

  Thanks, Lucilia

  28 May 2026

  We stayed with a school group. We really had great time, esp. the unbeatable service Lucilia offered us. Shivani O'Brien, General Manager at Ibis Cambridge Central Station, responded to this review Dear Calosag643,Thank you for your wonderful feedback and for choosing to stay at ibis Cambridge Central Station.We are delighted to hear that you and your school group had such a great time with us. Creating a welcoming and enjoyable experience for groups is something we take great pride in, so it is fantastic to know that your stay was such a positive one.A special thank you for highlighting Lucilia's service. We are incredibly proud of our team, and it is always rewarding to hear when a colleague has made such a memorable impression on our guests. We will be sure to share your kind words with Lucilia, who will be delighted to know that her dedication and hospitality contributed to your enjoyable stay.Thank you once again for your feedback. We truly appreciate your support and look forward to welcoming you and your group back to ibis Cambridge Central Station in the near future.Best regards,Shivani O'Brien, General Manager

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• User:Maia B

  Trip type: Family

  Great hotel but could fix a few issues

  27 May 2026

  Comfortable, clean, convenient. A stone's throw away from the Cambridge central station. Despite location, it was very quiet so we appreciated that. Two reasons I rated it only good is because after we checked in, a hotel staff barged into our room (without knocking) and when she saw us unpacking, she said room was supposed to be empty but she did apologize profusely. A few minutes after that, a fire alarm rang loudly. When we went down to reception to ask what that was about, lady said said that's a regular fire drill every Tuesday. I said she should have told us upon check in and the receptionist was dismissive and said "don't worry about it". She also said there were signs around the hotel about the tuesday fire alarm - I looked around - at the lift, bulletin boards, and I only found a tiny fire evacuation plan at the back of the bedroom door.Having said that, if I came back to Cambridge, would still consider staying here but hopefully the above issues will be addressed.

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