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Village Hotel Cardiff

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Village Hotel Cardiff

locationCardiff, Cardiff

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About Village Hotel CardiffAbout Village Hotel Cardiff

Location

Cardiff is a confident city which packs in a healthy mix of historical and contemporary culture, with crumbling castles sitting comfortably alongside ultra-modern structures. The hotel is located about 15 minutes' drive from the city centre and from attractions in the city including the Wales Millennium Centre, Cardiff Castle, Millennium Stadium and Cardiff Bay. Caerphilly Castle is around 15 km, or a 25-minute drive, away. Cardiff Central Station is approximately 15 minutes' drive from the hotel, while Cardiff Airport is around 20 km away.

Facility

The hotel welcomes guests in a 4-storey building with a lift and 118 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, yoga, a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant (with high chairs), a café and a pub. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Village Hotel Cardiff Amenities at Village Hotel Cardiff

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

City Centre

6 km

Train Station

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1648

Very Good

1191

Average

819

Poor

483

Terrible

382

Recent Reviews: 4523

  • User:Lana S

    Trip type: Business

    I like it!

    rating11 Jun 2026

    I like it! It's not often one feels impressed by modern hotel decor! Reception staff are absolutely brilliant, can't do enough for the guests. The room is the size of a small island, so much room for storage and optional pull out bed. The shower is delightful! Pressure was fab and temp good, complimentary shampoo and shower gel which aren't the worst I've ever experienced. TV was good however not a smart TV so stuck without streaming options. Wi-Fi fab, lighting and heating in the room was brilliant. Quiet at night time however in the morning, every time a guest closed their door the whole corridor of doors would rattle, luckily I was already awake. Didn't get to use the spa facilities but I found parking was a dream! Plenty of spaces to choose from even after arriving at 10pm. Hoping I don't get a fine as some reviews have stated. I would definitely come back to this cheerful and accessible location.

  • User:Ryan L

    Trip type: Family

    Very poor experience....

    rating11 Jun 2026

    We stayed 29th May to the 31st. Room was pretty clean, bathroom was nice. No air conditioning, and the fan provided was poor. Restaurant was a pretty basic menu, but very expensive for what it was. Few pubs down the road offer much more value. Bar area was very loud, and drinks slow to be served. The icing on the cake was to be told that the parking camera's were switched off at 5pm friday (We arrived at 5:30), and turned on sunday afternoon..... I then received a parking fine which they say I must pay. I appealed, but it was rejected. Truly shocking way to treat guests.Would I stay here again, No.

  • User:Jo R

    Trip type: Business

    Avoid if you’re vegan

    rating02 Jun 2026

    No vegan options on your menu! Not one! Chef did “find” some tofu and put it in a wrap but not what you would expect in 2026!No air con in room so poor nights sleep. Cooked breakfast is barely warm under the covers and wet and soggy. Won’t be returning.

  • User:keven47492

    Trip type: Business

    Business stay - not good enough

    rating30 May 2026

    I booked the hotel for a business trip with a colleague.I was having dinner with a client.No air con on a 32 centigrade day ! I had no sleep at all.Bar area is where they serve food.Food was cheap burgers and chicken wings etc and loud music.No escape from the noise, certainly could not have dinner with my client so we took a taxi to Miller and Carter.Hot breakfast was not great, food warmers under glass lids made sure everything was soggy, sausages tasted cheap and nasty, flabby bacon, cheap bread Ashley Cruickshank, General Manager at Village Hotel Cardiff, responded to this review Dear Keven47492,Thank you for taking the time to share your feedback regarding your recent stay with us.I am truly sorry to hear that your experience did not meet your expectations. Please accept my sincere apologies for any inconvenience or disappointment caused. This is certainly not the standard of service we strive to provide.We genuinely value your comments, as they help us identify areas where we need to improve. Please be assured that your concerns have been shared with the relevant teams, and we are taking appropriate steps to address the issues you have raised.We would greatly appreciate the opportunity to restore your confidence in us, and we hope you might consider giving us another chance to provide you with the quality experience we are known for.Thank you once again for your feedback.Kind regards,

  • User:Kim Y

    Trip type: Couples

    Very disappointing!

    rating28 May 2026

    There is no aircon is the rooms, that's fine as not advertised as having it, my mistake but it was the hottest May week ever, fans were supplied but ours hardly worked. Couldn't swap it. Can't open the windows more that 2 inches as security tags on them. Extremely small bed. Pulled out the sofa bed and used them as 2 singles. No hangers in the room. No shower gel in the pump. Grotty towels. Someone had left a condom (unused, thank god!) just on the floor by desk. How housekeeping missed that I don't know. Cobwebs from top of wall lights to ceilings and above the window. Room wasn't made up on day one as we had not realised you have to put the 'please clean room' on the door by 11pm the night before??? Even though we asked housekeeping as we left for some hangers and shower gel.... Day 2 one key stopped working, had it replaced. Day 3 both keys stopped working, was asked if they had been near a phone...no. Replaced and still not working.... found a maintenance man who said the battery has gone as no lights on door entry area.... reception could have asked that question.... also because of that the room was not made up again! Had to ask for it to be done at the end of the day. Used the pool which was the nicest part of our visit. Took our grandson who has lessons there and he loved it. Unfortunately the family changing area is very small and not the cleanest. Having been in the ladies changing rooms previously, they are much better. The towels in the health suite area are much nicer then the room towels! The staff in the health suite, lifeguard, bar staff - all very nice. Shame that this hotel did not feel clean and is quite shabby. Free parking, very good. Starbucks in the morning, very good. Such a shame as very close to where my daughter lives, but won't be going back. Ashley Cruickshank, General Manager at Village Hotel Cardiff, responded to this review Dear 940Kimy,Thank you for taking the time to share your feedback regarding your recent stay with us.I am truly sorry to hear that your experience did not meet your expectations. Please accept my sincere apologies for any inconvenience or disappointment caused. This is certainly not the standard of service we strive to provide.We genuinely value your comments, as they help us identify areas where we need to improve. Please be assured that your concerns have been shared with the relevant teams, and we are taking appropriate steps to address the issues you have raised.We would greatly appreciate the opportunity to restore your confidence in us, and we hope you might consider giving us another chance to provide you with the quality experience we are known for.Thank you once again for your feedback.Kind regards,

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