The Club Hotel & Spa

Name: The Club Hotel & Spa
Address: Green Street, Channel Islands, united-kingdom
Telephone: +44-204-505-9777
Rating: 4.3

Jersey, Channel Islands, United Kingdom

Share this Deal share

About The Club Hotel & Spa

location

The hotel is ideally located in the heart of St Helier, Jersey's capital, just a stone's throw from the island's breathtaking beaches and only a few minutes’ walk away from the tax-free shopping area. Other attractions such as the Wildlife Conservation Trust and Jersey’s Living Legend Village are 3-4 km from the hotel and Jersey Airport is just 5 km away.

facility

46 non-smoking rooms are located on 3 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the club include a cloakroom, a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a stereo system, a CD player, a DVD player, a games console and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The club has family rooms and smoking rooms.

sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sport and leisure programme, which includes fishing and horse riding. For a fee, guests can also enjoy cycling/mountain biking, tennis, crazy golf and golf. A number of sports are available, including water sports such as canoeing, catamaraning and snorkelling. For a fee, guests can also enjoy water skiing, windsurfing, jet skiing, motorboat rides, banana boat rides, sailing and diving. A wide range of indoor sports are offered, including a gym or, for a fee, badminton, bowling, squash and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast and half board. A continental breakfast ensures a great start to the day. At lunch and dinner, guests choose their favourite dishes à la carte. A set menu can be ordered for dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at The Club Hotel & Spa

Facilities
- -
  Air conditioning
- -
  24-hour reception
- -
  Currency Exchange
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Bicycle Hire
- -
  Pets
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Smoking rooms
- -
  Wifi
Beauty and Spa
- -
  Massage
- -
  Salon
- -
  Spa
- -
  Steam and Sauna
Building Information
- -
  Garden (m²)
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Game Room
- -
  Library
- -
  Outdoor Furniture
- -
  Sun Deck
Distances
- -
  Beach
Family and Kids
- -
  Childcare service
General Services
- -
  Concierge
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
Hotel Type
- -
  Family-friendly Hotel
Hygiene
- -
  Contactless check-in/-out
- -
  Packaged meals
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Special Diet
- -
  Continental Breakfast
- -
  Bar
- -
  Restaurant
Object Information
- -
  Fax
Outdoor Activities and Sports
- -
  Cycling
- -
  Outdoor sports
- -
  Snorkelling
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  Fridge
- -
  Safe
- -
  TV
- -
  Bathrobes
- -
  Closet
- -
  Room service
- -
  Slippers
- -
  Toiletries
Shopping
- -
  Souvenir shop
Sport/Entertainment
- -
  Swimming Pool
- -
  Diving
- -
  Windsurfing
- -
  Bowling
- -
  Golf
- -
  Events

Location

Around this property:

City Centre

200 m

Beach

500 m

Tourist Centre

800 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

698

Very Good

322

Average

138

Poor

Terrible

Recent Reviews: 1245

User:karenkV4847FP
Trip type: Couples
Enjoyed location..quiet room at night and good breakfasts..
23 Sept 2026
Good location for walking into town of St Helier. Great to have car park at hotel for hire car [approx 25 spaces]. Breakfast good..self serve choices and menu for hot choices. We dined in Bar area 3 times..quite good..bit shocked that my dessert of tapioca with mandarins n coconut (no coconut seen) but topped with panfried mealworms!! Looked bit offputting and should definately be put on menu showing these were part of dessert!. With having michelin star restaurant at the hotel the chef was perhaps being creative. Outdoor pool cold so could not use. Indoor pool area really warm. Access down steep stairs and no windows in there. Hairdryer and handdryer not working in mens changing area. Our Room [205] ok..bit dark and furniture looking tired. Base of showerscreen covered in limescale and needs good clean. Hotel very quiet at night so great for sleep. Definately not 5 star.
User:Ruth H
Trip type: Family
Gem of a hotel
23 Sept 2026
My mum and I had the most wonderful week at this amazing hotel! The facilities, rooms and location are spot on, but what makes this hotel exemplary is the incredible, hardworking staff. They were all so friendly and helpful and seemed to take a genuine interest in their guests. The breakfasts were delicious with a broad selection of hot and cold products.For anyone wanting to stay in a boutique hotel in St. Helier, near to the attractions and a selection of fab restaurants- this one's for you!
User:takemeaway532013
Trip type: Couples
Not 5*
12 Sept 2026
This is definitely not a 5* hotel. I have given 4* but really is 3.5. For a start you have to locate the entrance. This is along a driveway, by carparking, off the road. The staff are friendly and welcoming. Breakfast is adequate. It all looks a bit dowdy. Our room was comfortable. Not sure why the sink in the bathroom is so low down and an old rubber mat to place in the bath for a shower is poor. It is in a good location and the best thing is that it is quiet.
User:IlluminatingRose
Trip type: Couples
Good stay, but a little disappointed
31 Aug 2026
User:Barry A
Trip type: Couples
Could do better !
22 Aug 2026
Overall we were happy with our stay but we have a few reservations which spoilt our experience. The 2 rooms we had were ok albeit quite small and the bathroom basins were set ridiculously low so you had to bend to use them . Also the shower was far too small . On the plus side the room was clean and comfortable with adequate towels. The main criticism was the very poor breakfasts and inexperienced staff , some of whom had an attitude problem. The buffet was poorly presented with an inadequate choice and the à la carte food was mostly inedible. Somebody needs to teach the breakfast chef how to cook eggs! Also open bowls of breakfast cereals, nuts etc were left from morning to morning which surely isn’t very hygienic. The staff ( other than those serving breakfast), were charming and friendly. However this is well short of being a 5 star hotel which was disappointing.