Arden Guest House

Recent Reviews: 156

• User:A9385YOcharlesp

  Trip type: Couples

  Arden Guest House

  22 May 2025

  This place is a dump. Stained and torn carpet, dirty walls and holes in walls. Do not waste your time or money. After seeing the common areas and room, we did not even check in. After a month, we finally got fully reimbursed. Additionally, if you drive, be prepared to fight the small parking area, to get out.

• User:Dougiecor

  Trip type: Solo travel

  Avoid, Avoid, Avoid.

  27 Dec 2024

  Checked the photos on the website and thought this guest house would do for a very tired traveler. Yes it is close to the Edinburgh Royal Infirmary but the photos of my room reflects the current state of a double room. Extremely dirty, mould on walls, wallpaper coming off, mouse trap in toilet, hair in shower around plug hole, bed throw and cushions look like they have never been washed. Carpet is disgusting, this room (3) should be totally refurbished, I spent the entire night, although absolutely exhausted, scratching!

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• User:Bernadette G

  Trip type: Family

  Gross experience, this place shouldn't exist

  30 Jul 2024

  Absolutely DISGUSTING FILTHY rooms! There's black mold all over the bathroom, the bed sheets are filthy! And room has black mold on the curtains, walls, etc. The room smells like a mix of cat piss and chemicals. I messaged the owner or whoever on WhatsApp and will keep everyone updated if they actually refund me, I left as soon as I could. If I get bed bugs from this place I will lose my s**t, and I will get my refund one way or another. This place should not be allowed to exist. I will also get tested to make sure I don't have any levels of fungus/mold in my blood.

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• User:shannonlQ8873AJ

  Trip type: Friends getaway

  AVOID AT ALL COSTS!!!!!

  10 Jun 2024

  AVOID AVOID AVOID!!!!!!!Quite possibly the worst place I’ve ever stepped foot in. Where to even start!- Rodent traps in rooms- Rat / Mouse droppings on floor- Stains on carpet- Threadbare stair carpet with nails on show- Curtains hanging off most the hooks- Stains on walls- Mould around window, mould in bathroom- Rusty set of window keys on ledge- Filthy windows- Broken window / blind- Mysterious stains on pillows- Hairs all over- Keys just left hung up for anyone to have access to- THE FILTHIEST CARPET I HAVE SEEN- Very uncomfortable bedsI cannot stress how DISGUSTING this property is! They should NOT be trading. It cannot be healthy to have people in that environment.We didn’t stick around long enough to see much of breakfast but it looked ropey.Keep in mind this property has the AUDACITY to ask for your card details beforehand in case of damage. I am sorry but no further damage could be done to this hotel!We were going to complain in the morning but the lady at breakfast spoke so little English and seemed so unaware and oblivious we actually felt bad. However, the standards of this property are not acceptable AT ALL!!!This room cost over £400 for 4 people and quite frankly I don’t think it was worth £10 each!We seriously considered sleeping in the car we had parked outside and had we not been so exhausted after a busy day and late night, we probably would have but to give the hotel a tiny bit of credit, once you removed the filthy pillows and flicked away any hairs, the rest of the bedding was acceptable - until you peeked into the covers / pillow cases which we did once then decided didn’t need doing again for our own sanityLocation was finePlease avoid this place - it genuinely cannot be healthy to have guests there.

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• User:Ravi666

  Trip type: Solo travel

  Give this a wide miss - not worth it

  31 May 2024

  I've stayed in many hotels/AirBnB over the years in many countries but this felt a bit strange. A couple of days before check-in I got a Whatsapp message asking me to upload my photographic ID and credit card details. I didn't want to click on a link in whatsapp and give passport/credit card details and told them to send it through platform I used for booking (expedia) and they didn't bother. Secondly, there is no "reception" and on the day of check-in they provided an access code to the lock on the outside door and the keys to room in a box with my name on it. Expedia quoted free continental breakfast 7AM to 9AM and when i went down there was nobody and I rang the bell on the reception to be told it would be from 8AM onwards (no warning/information about this anywhere).I took my key from the box and walked upstairs to find my room allocated. The carpets look extremely dirty to the point where Ididn't feel comfortable taking my socks off and walking bare feet in the room. The rooms themselves provide a kettle, tea bags, instant coffee, milk and a couple of cookies. The beds were well used but okay (centre of the mattress depressed compared to edges). The bathroom had a sloping ceiling and I banged my head a couple of times there and I'm not very tall at 5ft 10 inches. Bathroom was okay with shampoo, shower gel and conditioner. I got some road noise from passing vehicles despite closing the windows and had a bit of difficulty getting to sleep.There are no shops/restaurants nearby so complete all those things before you head here for the night and there was no mobile network coverage around here (I'm with EE), maybe others have better experience with different networks.All in all, this was not one of my better experiences at hotels and afraid not one I would myself choose again.

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