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Best Western The Hilcroft Hotel West Lothian

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Best Western The Hilcroft Hotel West Lothian

locationLivingston, Edinburgh

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About Best Western The Hilcroft Hotel West LothianAbout Best Western The Hilcroft Hotel West Lothian

Location

This hotel is located in the centre of Livingston.

Facility

The hotel has a lift and features 32 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with central heating. Rooms have a double bed or a king-size bed. Extra beds can be requested. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) ensure optimal comfort. Guests are always kept up-to-date thanks to the daily paper provided. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including golf and a gym. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Best Western The Hilcroft Hotel West Lothian Amenities at Best Western The Hilcroft Hotel West Lothian

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Golf

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

256

Very Good

147

Average

47

Poor

26

Terrible

27

Recent Reviews: 503

  • User:fidelcastrosbeard

    Trip type: Business

    Don’t expect breakfast as advertised

    rating28 Apr 2026

    Room ok. Evening food good. However their literature stating breakfast until 10.00 is inaccurate. Arrived at 9.05 to be told breakfast had finished. Despite being only 5 minutes past their shut off time and being shown that they are advertising breakfast til 10.00 was offered what was left of continental options only. In response to complaint I was told “ ok, I’ll tell them”

  • User:Sharon G

    Trip type: Family

    Enjoyable. Not great, but fine.

    rating20 Mar 2026

    This is a difficult review to write. We, being the teenager and I, stayed. We had no gripes, but neither did we have any joy during our stay. The room was good, the location was where we wanted it to be, we paid what we wanted to pay. The staff seemed lovely and trained in what they did. Breakfast had one of everything you could ask for.Everything was fine. Just fine. It did look very pretty if that helps any.

  • User:Lesley R

    Trip type: Family

    Food Disgusting

    rating02 Mar 2026

    Food disgusting. we were not offered any sauces, salt and pepper mills empty.2/3 of us left three quarters of our meals. the waitress did not even ask us if the food was ok.Fish - batter greasy and fish watery2 pasta's were like cream tipped over spaghetti.

  • User:albert n

    Trip type: Family

    extremely poor

    rating14 Feb 2026

    2 bowls of soup with a roll,1 chicken sandwich,1 cheese toastie,2 fresh orange and lemonades,1 fruit scone with jam,almost £38.00,absolute rip off

  • User:Leona C

    Trip type: Family

    Relaxed Christmas Dinner

    rating26 Dec 2025

    We dined here yesterday for Christmas Day Dinner. Would definitely return. The service was fantastic. We were worried that we’d be rushed through our meal to fit extra sittings in but it was very well organised in that we had our table for the day. It was a very relaxed environment. The food was lovely. Beautiful touches such as chocolates on the table for arrival and of course a visit from Santa with Selection boxes for the kids. They were very accommodating in any requests we had. The servers were so polite and friendly and we really appreciate them giving up their own Christmas Day to make ours so special. We hope all the staff manage to get some rest over the holidays as you all deserve it. Merry Christmas

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