Mercure Edinburgh Haymarket

55+ photos

Mercure Edinburgh Haymarket

Name: Mercure Edinburgh Haymarket
Address: 38 Gardner's Crescent, Edinburgh, united-kingdom
Telephone: 0204 505 9777
Rating: 3.9

edinburgh, united kingdom

About Mercure Edinburgh Haymarket

location

This hotel is located in the heart of Edinburgh.

facility

The hotel has a lift and features 110 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, crazy golf, golf, skiing, a gym and aerobics. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Edinburgh Haymarket

Facilities (14)

Air conditioningLobby24-hour receptionConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (10)

ShowerBathtubHairdryerMinibarSafeTVClosetFireplaceRoom serviceToiletries

Security (1)

Security Guard

Location

Edinburgh, United Kingdom

38 Gardner's Crescent

Nearest airport13km

What's nearby

Nearest airport13km

Check-in from 3:00 PM · Check-out by 11:00 AM

Edinburgh, United Kingdom

38 Gardner's Crescent

Nearest airport13km

What's nearby

Nearest airport13km

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

3.9

Good

1211 reviews

Value
Rooms
Cleanliness
Service

Excellent465
Very Good399
Average172
Poor75
Terrible100

Recent Reviews: 1211

User: ge12345561
Trip type: Solo travel
Great experience!
The location of the hotel is perfect. It is a very short walk (10 minutes approximately) from Haymarket train station. Atmosphere was very good and the staff were fantastic and keen to help. The rooms were lovely and enjoyed the welcome chocolates and biscuits when I arrived. The pillows were hard though and that needs changing and amenities in the fridge (mini bar) were quite cheap in terms of ch… The location of the hotel is perfect. It is a very short walk (10 minutes approximately) from Haymarket train station. Atmosphere was very good and the staff were fantastic and keen to help. The rooms were lovely and enjoyed the welcome chocolates and biscuits…
User: Caitriona A
Trip type: Solo travel
Completely Disappointed by the Lack of Compassion
? 0/5Absolutely disgraceful customer service. As a regular customer, I’m extremely disappointed that Mercure refused a refund for a one-night stay cancelled two weeks in advance, despite me suffering from severe pneumonia and being unable to travel.After regularly using Mercure hotels, I expected some basic goodwill and understanding. Instead, I was met with a completely inflexible response. I wil… ? 0/5Absolutely disgraceful customer service. As a regular customer, I’m extremely disappointed that Mercure refused a refund for a one-night stay cancelled two weeks in advance, despite me suffering from severe pneumonia and being unable to travel.After regul…
User: clappison
Trip type: Family
Location location
The location of this hotel was perfect for myself and my little boy just a 10min walk from the train station and likewise to the castle area. The reception team went out of their way to make us feel welcomed as did the breakfast team. Room wise was fine nothing special the carpet could have done with a proper hover or clean but given we were only staying 2 nights and out most of the day wasn’t muc… The location of this hotel was perfect for myself and my little boy just a 10min walk from the train station and likewise to the castle area. The reception team went out of their way to make us feel welcomed as did the breakfast team. Room wise was fine nothin…
User: Altamash23
Trip type: Business
Nice clean hotel in great location
Stayed for a night at Mercure Edinburgh Haymarket on the hottest day of June 2026! It’s a very nice, welcoming hotel situated around 10 mins walk away from Haymarket train station.The entrance was very nice, air conditioning was on which gave a very nice feeling on such a hot day. But the most amazing thing was how I was welcomed by Sonia at the reception. Lovely lady with a warm welcome and smile… Stayed for a night at Mercure Edinburgh Haymarket on the hottest day of June 2026! It’s a very nice, welcoming hotel situated around 10 mins walk away from Haymarket train station.The entrance was very nice, air conditioning was on which gave a very nice feeli…
User: christianaf364
Trip type: Business
Mercure Edinburgh Haymarket Hotel - Thank You
Check-inEfficient and well-managed. The process was seamless, with the team demonstrating strong customer focus by accommodating specific requests around floor level, room type, and bed configuration without friction. A solid first impression.RoomWell-proportioned and fit for purpose. The bed was notably comfortable, and overall cleanliness standards were high. The bathroom was also a good size, a… Check-inEfficient and well-managed. The process was seamless, with the team demonstrating strong customer focus by accommodating specific requests around floor level, room type, and bed configuration without friction. A solid first impression.RoomWell-proporti…

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