Sheraton Grand Hotel & Spa, Edinburgh

114+ photos

Sheraton Grand Hotel & Spa, Edinburgh

Name: Sheraton Grand Hotel & Spa, Edinburgh
Address: 1 Festival Square, Edinburgh, united-kingdom
Telephone: 0204 505 9777
Rating: 4.4

edinburgh, united kingdom

About Sheraton Grand Hotel & Spa, Edinburgh

location

This exclusive hotel is located close to Princes Street at the heart of Edinburgh within a short distance of several theatres and places of interest, including Edinburgh Castle. Links to the public transport network are just 1 km away and there are many shopping venues, as well as countless restaurants, diverse bars, pubs, cafes and further nightlife venues to be found in the vicinity.

facility

Units include 12 suites, 1 single room and 257 double rooms located in a 7-storey main building and an auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 3 lifts. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, yoga, callisthenics and aerobics. There is a wellness area with a spa, a steam bath, a hammam, hydrotherapy treatments and a solarium and, for an additional fee, a sauna and massage treatments. Children are well looked after in the kids' club.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available.

Amenities at Sheraton Grand Hotel & Spa, Edinburgh

Facilities (18)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceKids ClubPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (6)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (11)

ShowerBathtubHairdryerMinibarTVBathrobesClosetFireplaceRoom serviceSlippersToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGolfEvents

Location

Edinburgh, United Kingdom

1 Festival Square

What's nearby

Shopping opportunities300m
Park600m
Restaurants600m
Bars / Pubs800m
City Centre800m
Nightclub800m
Bus Station2km
Train Station2km
Sea8km

Check-in from 3:00 PM · Check-out by 12:00 PM

Edinburgh, United Kingdom

1 Festival Square

What's nearby

Shopping opportunities300m
Park600m
Restaurants600m
Bars / Pubs800m
City Centre800m
Nightclub800m
Bus Station2km
Train Station2km
Sea8km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

4120 reviews

Value
Rooms
Cleanliness
Service

Excellent2527
Very Good994
Average336
Poor158
Terrible105

Recent Reviews: 4120

User: Dennis B
Trip type: Family
5-star for everything
As Marriott Bonvoy Titanium Elite members, we thoroughly enjoyed our recent stay at the Sheraton Grand Hotel & Spa Edinburgh.The whole team were incredibly welcoming and attentive, with special thanks to Nicola and Anya for their outstanding customer service throughout our visit. Every part of the hotel felt modern, well maintained and our room is spotlessly clean.Club Lounge was a lovely bonu… As Marriott Bonvoy Titanium Elite members, we thoroughly enjoyed our recent stay at the Sheraton Grand Hotel & Spa Edinburgh.The whole team were incredibly welcoming and attentive, with special thanks to Nicola and Anya for their outstanding customer servi…
User: C3665QBmaryh
Trip type: Family
Fantastic, modern and spotless hotel with outstanding service
I wasn't sure about this hotel as I always stayed on the Royal mile. It was an outstanding choice. Rooms were very large. Everything was totally spotless and clean and modern. Restaurants were very good.The M lounge was the nicest one I've ever been to anywhere in the world. Throughout my travels that week, the Sheraton was the only one that acknowledged my status with Marriott Bonvoy which I grea… I wasn't sure about this hotel as I always stayed on the Royal mile. It was an outstanding choice. Rooms were very large. Everything was totally spotless and clean and modern. Restaurants were very good.The M lounge was the nicest one I've ever been to anywher…
User: Srinivas B
Trip type: Family
Room with no view!!
I stayed at the Sheraton Grand Edinburgh for one night in April 2026 and unfortunately left disappointed.As a Marriott Bonvoy Ambassador Elite member, I used a Suite Night Award and was hoping for a memorable stay, particularly with a castle-facing room. My upgrade request was approved, but the "suite" turned out to be two connected rooms rather than a traditional suite. While the rooms were clean… I stayed at the Sheraton Grand Edinburgh for one night in April 2026 and unfortunately left disappointed.As a Marriott Bonvoy Ambassador Elite member, I used a Suite Night Award and was hoping for a memorable stay, particularly with a castle-facing room. My up…
User: Emma H
Trip type: Family
Great staff, friendly, helpful and knowledgeable
My sister and I had a fantastic day at the spa. I’d like to mention especially the 80 minute full body massage I received from Anna, which left me feeling so calm, relaxed and cared for. I have a health condition and she was able to tailor the treatment exactly to my needs, I was impressed and grateful. Ryan Chung, Guest Services / Front Office at Sheraton Grand Hotel & Spa, Edinburgh, resp… My sister and I had a fantastic day at the spa. I’d like to mention especially the 80 minute full body massage I received from Anna, which left me feeling so calm, relaxed and cared for. I have a health condition and she was able to tailor the treatment exactl…
User: dol_trouble
Trip type: Friends getaway
5 star experience
Just returned from a fabulous stay at the Sheraton Grand. Went with a friend for a little girls trip. We had booked one of the signature rooms with the access to the lounge. On arrival we were immediately greeted by a member of staff who took our luggage from our taxi and walked us to reception, such a lovely warm welcome. We actually arrived early around 11am so expected to leave luggage and head… Just returned from a fabulous stay at the Sheraton Grand. Went with a friend for a little girls trip. We had booked one of the signature rooms with the access to the lounge. On arrival we were immediately greeted by a member of staff who took our luggage from…

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