We stayed overnight after my son competed in the west highland way runHotel room had everything we needed and was very central in locationWe had dinner and the food was good with a lovely view of the loch across the road. All staff were very helpful and Roseanne our server at dinner was particularly helpful with sorting a meal in the room for our son who had a leg injury.Good breakfast with everything you could need
Muthu Fort William Hotel, manager at Muthu Fort William Hotel, responded to this review
Dear Katielanarkshire,Thank you so much for sharing your positive experience at Muthu Fort William. It's wonderful to hear that you found the room comfortable and enjoyed the beautiful views during your meals. We're especially glad that Roseanne was able to assist with your son's needs. Your kind words about our staff and breakfast are truly appreciated. We hope to welcome you back soon!Regards/MFW
User:Jo-Anne S
Trip type: Couples
The nicest staff we have encountered.
06 Jun 2026
A bit of a walk from the train station. The rooms are decorated in a Vegas-like style, a bit gaudy and over-the-top but fun. Unfortunately, we were given a room on the outside of the hotel, it was considered the new part and the walls were paper thin, we could hear every cough and sneeze from next door. The staff was the best part of this experience. The woman who checked us in was so friendly and pleasant. She made us feel very special.
Muthu Fort William Hotel, manager at Muthu Fort William Hotel, responded to this review
Dear Joanne,Thank you for your kind words about our staff! We're delighted to hear that their friendliness made a positive impact on your stay. We appreciate your feedback regarding the room and will certainly take it into consideration for future improvements. We're glad you found the decor fun and enjoyed your time with us at Muthu Fort William!Regards/MFW
User:Ainsley Savanna... C
Trip type: Family
Thankful and Blessed
25 May 2026
We had a wonderful stay at the Muthu Fort William Hotel and couldn't have asked for a better experience. From the moment we arrived, the staff made us feel genuinely welcome and well looked after.A special thanks to Rose Ann and Jhan, who both went above and throughout our stay. Their kindness, professionalism and warm hospitality really made a difference and added a personal touch that we truly appreciated.The hotel itself was comfortable, clean, and perfectly located, with beautiful surroundings that made our trip even more enjoyable. We left feeling relaxed and grateful for such a memorable visit.We would happily recommend this hotel to anyone visiting Fort William and look forward to returning in the future!
Muthu Fort William Hotel, manager at Muthu Fort William Hotel, responded to this review
Dear Cameron,Thank you for sharing such a lovely review! It means a lot to hear that you had a wonderful stay and felt genuinely welcomed by our team. Rose Ann and Jhan will be thrilled to know their efforts made a positive impact on your experience. We’re glad you enjoyed the comforts and beautiful surroundings of the hotel. Your recommendation is greatly appreciated, and we look forward to welcoming you back on your next visit to Fort William!
User:Connector48744878288
Trip type: Family
Wonderful Stay in Fort William
08 May 2026
This has to be one of the best hotels we’ve ever stayed in - and we travel a lot! Looked opulent in the photos and it was! Room was beautiful and spotless! Great shower to revitalise us in the morning! But the thing that clinched it was the service! In particular Rose Ann. I have never met anyone as genuinely friendly and helpful as this beautiful girl! Her husband also worked in the Hotel and they clearly have customer service at their core. Rose Ann is a gem in MGM’s crown for sure! We were meeting my niece who had completed the West Highland Way and we asked if she could join us for breakfast? For a very reasonable price she was booked in! When we mere leaving Rose Ann presented my niece and I with chocolates! Cannot wait to go back!
Muthu Fort William Hotel, manager at Muthu Fort William Hotel, responded to this review
Dear Heather,It's wonderful to hear about your exceptional experience at the hotel! We’re thrilled that you found the room beautiful and the service outstanding, especially with Rose Ann’s warm hospitality making a memorable impression. Thank you for sharing those lovely moments, including the breakfast arrangement and the thoughtful chocolates. We look forward to welcoming you back for another amazing stay!
User:S B
Trip type: Couples
A mishmash of old Scottish and new Indian bling.
06 May 2026
On a busy roundabout with views over the Loch. It's an old hotel that has been taken over by an Indian business and the decor is a mix of old tired Scottish which presumably is being renovated and new Indian bling. It's a little interesting in places!!
Muthu Fort William Hotel, manager at Muthu Fort William Hotel, responded to this review
Dear S B,Thank you for sharing your thoughts. It’s great to hear that you found the setting interesting, with its unique blend of old Scottish and new Indian elements. We appreciate your feedback and are committed to enhancing the experience further at Muthu Fort William.Regards/MFW