Moxy Glasgow Merchant City

Recent Reviews: 387

• User: joglaley1

  Trip type: Couples

  Nice enough hotel with some downsides

  This is a nice hotel, probably targeting younger folks, and offering some fun activities and lounge spaces in its lobby. We found the hotel to be clean and well positioned for our activities, though thought it was someone on the edge of Merchant City instead of being in the center. It was an easy enough walk with a slight hill to climb to get to the hotel. The rooms are modestly sized, but not ove… Read moreThis is a nice hotel, probably targeting younger folks, and offering some fun activities and lounge spaces in its lobby. We found the hotel to be clean and well positioned for our activities, though thought it was someone on the edge of Merchant City instead o… Read more

• User: Amanda H

  Trip type: Friends getaway

  Dont stay here

  Group booked hotel. Not safe for women as no phone in the room. If you have any issues you have to get dressed and go downstairs to talk to someone. The showers like all modern hotels are dreadful and not just the black mould in mine. Those leaky useless plastic hand helds that either blast you in the face or shower the wall. Its like all hotels got together to decide to make the guest experience… Read moreGroup booked hotel. Not safe for women as no phone in the room. If you have any issues you have to get dressed and go downstairs to talk to someone. The showers like all modern hotels are dreadful and not just the black mould in mine. Those leaky useless plast… Read more

• User: mankidcp

  Trip type: Family

  Lack of customer service and Empathy

  We stayed at the Moxy Merchant City Glasgow in October 2025 and unfortunately experienced something that was deeply upsetting and has still never been properly resolved.During our stay, a different housekeeper serviced our room and left it in a poor condition, with rubbish left on the floor and our belongings carelessly moved around. Shortly afterwards, my daughter’s stuffed elephant, “Ellie,” dis… Read moreWe stayed at the Moxy Merchant City Glasgow in October 2025 and unfortunately experienced something that was deeply upsetting and has still never been properly resolved.During our stay, a different housekeeper serviced our room and left it in a poor condition,… Read more

• User: 744mirandam

  Trip type: Couples

  Briar is an exceptional member of front of house staff.

  Briar, on reception, was outstanding in her service to us. We had various problems such as broken shower gel and the TV freezing and she helped both times. If you book through the Marriot (we didn't realise this) there is a discount for Senior Citizens and it's better value for money than going through a booking website. The location was excellent - Aldi close by, 'Hop on Hop off' bus close by, wa… Read moreBriar, on reception, was outstanding in her service to us. We had various problems such as broken shower gel and the TV freezing and she helped both times. If you book through the Marriot (we didn't realise this) there is a discount for Senior Citizens and it'… Read more

• User: catherinesian17

  Trip type: Couples

  Excellent stay

  Lovely modern hotel. Staff were very friendly and helpful. Rooms spacious. Myra McKillop, General Manager at Moxy Glasgow Merchant City, responded to this review Hey Catherinesian17,Thanks for the awesome review!We're delighted to hear you had an excellent stay with us and enjoyed our modern vibe, spacious rooms, and, most importantly, our friendly Crew. Creating a fun and welcoming experienc… Read moreLovely modern hotel. Staff were very friendly and helpful. Rooms spacious. Myra McKillop, General Manager at Moxy Glasgow Merchant City, responded to this review Hey Catherinesian17,Thanks for the awesome review!We're delighted to hear you had an excellen… Read more