Radisson Red Glasgow

Recent Reviews: 5089

• User:craig0103

  Trip type: Couples

  Anniversary gift

  13 Jun 2026

  Lovely hotel and very friendly staff especially the receptionist when we arrived who was very helpful to us. Had a room overlooking the river. Room was very clean and the bed was very comfortable. Went to the rooftop bar with great views. On our second night in the rooftop bar was fairly quiet when we were in but felt the staff could have cleared some of the tables that had dishes and glasses on them, they were still there when we left about an hour later! I was always taught the bar and tables should be kept cleared and clean! It was good that we could park at the hotel. Radisson RED Glasgow, Guest Services / Front Office at Radisson RED Glasgow, responded to this review Hey,Many thanks for your feedback!Guest experience is paramount to us and we celebrate all positive comments with our team in order to continually uphold our high standards. Hope to have you again with us.Best WishesSnehaTeamRED

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• User:171hazelt

  Trip type: Couples

  The best

  09 Jun 2026

  Brilliant hotel. Having had a night at the Hydro. this was so close. We had an accessible room on 8th floor...what a stunning room, it was on a corner with floor to ceiling windows. Gorgeous wet room...huge!!!! Shampoo, conditioner and shower gel all there. Fridge and safe in wardrobe, ironing board and iron. 55in tv on wall. Hairdryer and super comfy super king sized bed. Room spotless. Beautiful cooked and continental breakfast All staff top of their gameHighly recommend this hotel, we'll be back!! Radisson RED Glasgow, Guest Services / Front Office at Radisson RED Glasgow, responded to this review Thank you for taking the time to share such a wonderful review following your recent stay with us.We are absolutely delighted to hear that you had such an enjoyable visit while attending an event at the Hydro, and that our location proved so convenient for you. It’s fantastic to know that you were pleased with your accessible corner room on the 8th floor — the floor-to-ceiling windows and spacious layout certainly do make for a memorable stay.We’re also very pleased that you found the room facilities to be well-equipped, from the wet room amenities through to the added conveniences such as the fridge, ironing facilities, and safe. It’s great to hear that the comfort of the bed, as well as the cleanliness of the room, met your expectations.Your kind comments regarding breakfast and our team are especially appreciated. We are proud of the service we provide, and it is always rewarding to know that our efforts have made a positive impact on our guests’ experience.Thank you once again for your high recommendation. We very much look forward to welcoming you back on your next visit.Kind regards,Aimee

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• User:AM7879

  Trip type: Business

  Could be Better

  08 Jun 2026

  Dark ultra modern hotel very Red. Good size rooms. Okay with amenities. Staff at reception absolutely awful. Curt, unfriendly and not helpful. Spoilt the stay for me. Restaurant for break good variety of foods. Overall would not come. Stayed in better hotels in the area. Radisson RED Glasgow, Guest Services / Front Office at Radisson RED Glasgow, responded to this review Hi there,Thanks for getting in touch with Radisson Red. We appreciate all forms of feedback. I am sorry to read that your stay wasn't up to our usual standards. We would like to discuss this further and would appreciate if you could reach out me at Andrew.scott@radissonred.com.Kindest RegardsAndyNight ManagerRadisson RED

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• User:LDCMCC2000

  Trip type: Couples

  Not thrilled.

  06 Jun 2026

  Let me start by saying the employees were fabulous. Everyone was helpful and pleasant. I hope this company knows how great they are. The atmosphere is strange with odd and somewhat bizarre wallpaper and furnishings. But, that is on me because I saw pictures prior to booking my stay. I have three complaints:1. The only place you can plug in the hair dryer is no where near a mirror and the cord was only about 3 feet long. Impossible to style your hair. The person at registration said that she thought they were new hairdryers. The one our room was definitely not new. 2. The flooring was so dirty that when getting in the shower the water hitting our feet washed black3. There is a note on the shower door that if you need a mat to keep from slipping, you need to ask for one. A little late once you are already in the shower. Clearly an issue that they should be directly addressing by having a mat in each room. The shower floor was slippery. Radisson RED Glasgow, Guest Services / Front Office at Radisson RED Glasgow, responded to this review Dear Guest,Thank you very much for taking the time to share your feedback following your recent stay.Firstly, I am delighted to read your kind comments about our team. It is wonderful to know that you found our colleagues helpful, pleasant and welcoming—this is exactly the level of service we strive to provide, and your recognition will certainly be shared with the team.I also appreciate your honest feedback regarding the hotel’s design. As you noted, our style is intentionally bold and distinctive, however I understand that it may not be to everyone’s taste and appreciate your openness in sharing your perspective.That said, I am very sorry to learn about the issues you experienced during your stay.In relation to the hairdryer, I apologise for both the inconvenience caused by its placement and the condition of the appliance in your room. This is clearly not the standard we aim to provide, and I will be raising this with our housekeeping and maintenance teams to ensure all equipment is in good working order and more practical for guest use.I am particularly concerned to read your comments regarding the cleanliness of the flooring. This is unacceptable and falls well below our standards. Please be assured this will be addressed with our housekeeping team as a priority to prevent this from happening again.Regarding the shower mat, I completely understand your point and apologise for the inconvenience and safety concern this may have caused. Your feedback is extremely helpful, and we will review how these are provided to ensure a safer and more intuitive experience for our guests.Thank you once again for your valuable feedback. While I am pleased you had positive interactions with our team, I am sorry that other aspects of your stay did not meet expectations. I do hope we have the opportunity to welcome you back in the future and provide you with a much-improved experience.Kind regards,Aimee

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• User:86petek

  Trip type: Couples

  Service! What service?

  30 May 2026

  Service (What service?)This stay was one of our worst experiences having stayed in quality hotels world wide, we can only say that from the onset things just nose dived. Our experience was as follows.1/ web site would not allow us to check in on line.2/ check in was a fiasco. When we arrived people were queuing outside the front door. We realise that this was a peak check in time, it should have been staffed appropriately. Over 30mins to get to the desk is not acceptable.3/ on check in there was a private party in the adjoining bar / restaurant. The noise was unbelievable and the party goers appeared to be getting preferential treatment over the poor souls in the check in line.4/ had booked into the sky bar for a drink and snacks. Prices are extortionate for what you get. Both had a small plate dish ( believe me it was small) which had an accompanying garnish which consisted of lettuce that had seen better days (limp whith black edges and totally inedible). When this was pointed out to the waitress we got a limp apology and that was it.5/ we had specifically asked for a room close the lift due to my mobility difficulties. There were ten rooms closer to the lift lobby than ours6/ on returning from an evening concert we found the main downstairs bar closed and told we could use the Sky bar. On entering said bar it was heaving with at least three deep at the bar and not a spare seat. There is no way I could wait to be served and stand to drink because of my leg issues. We decided to use room service ha ha.7/ called the service number to be told that whilst the Sky bar was open they would not bring drinks to the room but we should go to the bar and bring them back ourselves. We explained the situation to a self claimed manager (Andy - totally refused to give us his sirname). He was totally unhelpful, rude and refused to take ownership of the issue even when we explained that the in room information clearly states that they are there to help 24 / 7. He gave us the email address to complain to.8/ on getting up this morning noticed that one of the pillow cases was blood stained. This had obviously been hidden by being the second pillow placed face down.9/ the self service breakfast selection was good but cold.9/ web site would not let check out on line.The upshot of all this is. We will never be returning to the Raffison Red and will warn anyone who asks for advice to steer well clear of this poor overpriced venue. Radisson RED Glasgow, Guest Services / Front Office at Radisson RED Glasgow, responded to this review Dear guest,Thank you for taking the time to share your detailed feedback following your stay with us.We are genuinely sorry to read that your experience did not meet expectations, particularly in relation to arrival, service levels, and room presentation. This is not the standard we aim to deliver, and we appreciate you highlighting these issues.We recognise that peak check-in periods can be busy; however, waiting times of the length you described are not acceptable, and we are reviewing staffing levels and processes to ensure a smoother arrival experience. We are also sorry for the disruption caused by the private event and the impact this had on both your check-in and use of the bar facilities.Your comments regarding food quality, room allocation, and cleanliness — particularly the concern raised about the pillowcase — have been shared with the relevant teams for immediate review and follow-up.In reference to your interaction with a member of the team, we are very concerned to read this and will be investigating the matter further, as this does not reflect the level of service we expect from our staff.We understand how frustrating this experience must have been, and we regret that we were unable to resolve it for you during your stay. Should you be open to discussing your feedback further, please contact us directly at the hotel so we can review your stay in more detail.Thank you again for your comments.RegardsTeamRED

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