Outstanding hotel. If you want a hotel in close proximity to the airport, book here. Trust me. The service is outstanding. Rooms are comfy and clean. Food is great. Highly recommend.
Ian Fletcher, General Manager at Courtyard London Heathrow Airport, responded to this review
Dear Guest,Thank you so much for your fantastic review and for recommending Courtyard Heathrow Airport.We are delighted to hear that you enjoyed your stay and that our location, comfortable and clean rooms, great food, and outstanding service all contributed to such a positive experience. Your kind words are truly appreciated and will be shared with our entire team, who work hard to create memorable stays for every guest.It was a pleasure to have you with us, and we look forward to welcoming you back on your next visit to Heathrow.Kind regards,The Courtyard Heathrow Airport Team
User:Dee S
Trip type: Solo travel
Kind staff helped me despite not having room
25 Jun 2026
I came in off the street at nearly midnight after leaving my airport voucher hotel (Radisson Blu) which didn't have A/C on a historically hot evening. I had already tried a few hotels on the block and no one had room. Courtyard Mariott didn't have room either BUT the staff saw my distress given the late hour and treated me like a human being, and searched for room at nearby hotels and told me where I could go, without me asking. Staff at the neighboring hotels had been a bit rude or curt and certainly weren't going out of their way to help me, so I am very grateful and feel confident that travelers staying here will find good customer service. I can't speak to the rooms since I didn't stay the night.
Ian Fletcher, General Manager at Courtyard London Heathrow Airport, responded to this review
Dear Guest,Thank you for taking the time to share your experience, even though we were unfortunately unable to accommodate you.We are truly sorry that we did not have any rooms available during such a challenging evening. However, we are delighted to hear that our Front Office team was able to assist you by helping you find alternative accommodation. We firmly believe that showing genuine care and kindness is just as important as providing a room, and we're pleased that our team was able to make a difficult situation a little easier for you.Your kind words about the service you received mean a great deal to us, and we will be sure to share your feedback with the team. They will be delighted to know that their compassion and willingness to help left such a positive impression.We sincerely hope that, should your travels bring you back to Heathrow, we'll have the opportunity to welcome you as our guest and provide you with the full Courtyard Heathrow Airport experience.Kind regards,The Courtyard Heathrow Airport Team
User:Eric R
Trip type: Couples
Friendly service with easy access to Heathrow
16 Jun 2026
This hotel was in a perfect location to get to and from Heathrow and access public transportation for travel into London. Hotel staff were friendly and helpful, and they went the extra mile to make our stay comfortable. The breakfast selection was amazing, and service from kitchen staff was impeccable. I highly recommend this hotel for anyone wanting easy access to the airport and public transportation.
Ian Fletcher, General Manager at Courtyard London Heathrow Airport, responded to this review
Dear Guest,Thank you so much for your wonderful review and for recommending our hotel.We are delighted to hear that you found our location convenient for both Heathrow Airport and travelling into London using public transport. It is especially rewarding to know that our team made such a positive impression by providing friendly, helpful service and going the extra mile to ensure your stay was comfortable.We're also thrilled that you enjoyed our breakfast selection and that our kitchen team delivered impeccable service. Your kind words will be shared with the entire team, as they will be encouraged to know their efforts made a difference.Thank you once again for choosing to stay with us. We look forward to welcoming you back to Courtyard Heathrow Airport on your next visit.Kind regards,The Courtyard Heathrow Airport Team
User:Murray G
Trip type: Couples
Very convenient
11 Jun 2026
Stayed before flight and provides all the essentials. The view of the planes are great.
Ian Fletcher, General Manager at Courtyard London Heathrow Airport, responded to this review
Dear Guest,Thank you for taking the time to share your review.We're delighted to hear that you found our hotel convenient for your pre-flight stay and that we provided everything you needed. It's also wonderful to know you enjoyed the views of the planes—it's one of the unique features many of our guests appreciate.We truly appreciate your kind feedback and look forward to welcoming you back for another comfortable stay before your next trip.Kind regards,The Courtyard Heathrow Airport Team
User:ruennhwah
Trip type: Couples
Amazing stayed
09 Jun 2026
We had a great experience at the hotel . We loved the Sky Bar with great views and great service. Special thanks to Miss Navjot with her amazing service.
Ian Fletcher, General Manager at Courtyard London Heathrow Airport, responded to this review
Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to hear that you had a great experience and enjoyed your time at our Sky Bar, along with the views and service provided. It is especially pleasing to know that a member of our team helped make your stay memorable.Your kind recognition of Miss Navjot and her exceptional service is greatly appreciated. I will personally ensure your compliments are shared with her, as feedback like yours is a wonderful encouragement for our team.We truly appreciate your positive comments and look forward to welcoming you back again soon for another enjoyable stay.Kind regards,Courtyard by Marriott Heathrow
Hounslow, Hounslow
About Courtyard London Heathrow Airport
User Rating & Reviews
27 Jun 2026
0204 505 9777