Empress

Name: Empress
Address: Central Promenade, Isle of Man, united-kingdom
Telephone: +44-204-505-9777
Rating: 4.1

Douglas, Isle of Man, United Kingdom

Share this Deal share

About Empress

location

Centrally located in Douglas, this hotel is right on the beach.

facility

The hotel has 2 lifts and features 102 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

sport

The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Empress

Facilities
- -
  Lobby
- -
  24-hour reception
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Pets
- -
  Elevator/ Lift
- -
  Laundry
- -
  Smoking rooms
- -
  Wifi
Building Information
- -
  Garden (m²)
Business Center and Conferences
- -
  Business Center
General Services
- -
  Doctor on call
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
- -
  Wheelchair
Hygiene
- -
  Packaged meals
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Restaurant
Object Information
- -
  Fax
Outdoor Activities and Sports
- -
  Outdoor sports
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  TV
- -
  Closet
- -
  Room service
- -
  Toiletries
Security
- -
  Fire extinguishers
Sport/Entertainment
- -
  Sauna
- -
  Events

Location

Around this property:

Beach

0 m

Airport

10 m

Centre

700 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

636

Very Good

497

Average

220

Poor

Terrible

Recent Reviews: 1482

User:Ian T
Trip type: Business
Ian’s Empress stay
11 Jun 2026
Great location, really helpful friendly staff, excellent foods rooms clean and adequate, I will always use the Empress for all my visits
User:GaryTauchoAdeje
Trip type: Family
4th TT reservation
10 Jun 2026
A slight error in my booking (my error 😒😒😒) This being our 4th stay for the TT, father / son.We fly into IOM and travel round taxis/ public transport and on foot. The hotel is nicely located on the promenade. Ideal for getting about . The rooms are nice size and very clean every day. Tea / coffee ☕️ in the room. The breakfast included and is very good and plenty of choice. The staff , reception , cleaners , restaurant all friendly and accommodating.
User:petet125
Trip type: Couples
Good location
03 Jun 2026
I stayed for just 2 nights this week. Nice hotel well used rooms decent breakfast pleasant helpful staff and generally ok all round. I assume the price I paid was due to the time of year as I’ve stayed in much better hotels for less than half of what I paid. But would stay again.
User:Gill R
Trip type: Family
Empress, great experience
29 May 2026
We always stay at the Empress, they are polite and friendly, the rooms are clean, nothing is too much trouble very obliging,The food is lovely, the hotel is right on the front with a sea view, value for money usually good but TT week very expensive.
User:Siobhan W
Trip type: Couples
Great location and great breakfast
29 May 2026
Great location, comfortable room and bed. Great bar, restaurant and breakfast options.