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Best Western Premier Knowsley Suites Hotel & Spa

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Best Western Premier Knowsley Suites Hotel & Spa

locationLiverpool Area, Liverpool

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About Best Western Premier Knowsley Suites Hotel & SpaAbout Best Western Premier Knowsley Suites Hotel & Spa

Location

This hotel is located just a short distance from junction 4 of the M57 and is within easy reach of all major travel links. Liverpool city centre (13 km) is a short 15-minute drive away for bus and train connections. Nearby airports include Liverpool John Lennon Airport (25 km), Ringway International Airport-Manchester (55 km) and Blackpool Airport (85 km).

Facility

Units include 101 non-smoking rooms located in a 4-storey main building and a 2-storey auxiliary building. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, an alarm call service and a laundry service. A business centre with fax machine and projector is available.

Rooms

Central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and hydrotherapy treatments.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Bed and breakfast is offered as a catering option. Breakfast and a dinner à la carte are served every day. The menu also offers gluten-free meals, vegetarian dishes and children's meals. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Premier Knowsley Suites Hotel & Spa Amenities at Best Western Premier Knowsley Suites Hotel & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

  • Sport/Entertainment

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      Aerobics

    • -

      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Centre

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

159

Very Good

206

Average

144

Poor

53

Terrible

47

Recent Reviews: 609

  • User:Stephanie C

    Trip type: Couples

    April - 5 star service

    rating20 Apr 2026

    Absolutely made to feel welcome from the off from April on reception ! Checkin so easy and room fabulous 👌 thank you definitely recommend to stay again xx Miss Jones, General Manager at Knowsley Inn & Lounge, responded to this review Dear StephanieThank you for your wonderful feedback and for taking the time to share your experience. We’re absolutely delighted to hear that April made you feel so welcome from the moment you arrived, your kind words will mean a great deal to her and the team.It’s great to know you found check-in easy and your room fabulous. We really appreciate your recommendation and are so pleased you enjoyed your stay.We look forward to welcoming you back again soon.RegardsLindsay

  • User:sharon p

    Trip type: Couples

    Don't be fooled by reviews.

    rating06 Apr 2026

    Check in was ok staff helpful .but there seem to be some sort of argument and a women trying to get into a room opposite us she was asking some one in the room to let her in or she'll call the police. We went into room and later there was security trying to get into room an hour later we heard arguing then a door slammed so loud the walls shook I looked out of peep hole in door to see security and a women swearing then everything went quiet .I nearly was going to complain. Breakfast not worth it for the money we paid limited cereal. More for kids. Hot breakfast was limited and there was tables with no fresh cutlery on .overall hotel needs updating. Brown stain on our room carpet and marks trailing into bathroom urgh! .Will not stay again. Miss Jones, General Manager at Knowsley Inn & Lounge, responded to this review Dear Sharonp124Thank you for taking the time to share your feedback. We’re pleased to hear that you found our check-in process smooth and our staff initially helpful, but we’re very sorry that the rest of your stay did not meet expectations.The disturbance you experienced is certainly not representative of the environment we aim to provide. We take matters of guest safety and comfort very seriously, and we regret that this situation caused you concern. Please be assured that such incidents are handled promptly by our team, but we understand how unsettling this must have been.We also apologise that the breakfast offering did not meet your expectations. Your comments regarding the selection and the lack of available cutlery have been noted and will be shared with our food and beverage team to address these shortcomings.In addition, we are sorry to hear about the cleanliness and maintenance issues in your room. This is below our usual standards, and your feedback has been passed on to our housekeeping and maintenance teams for immediate review and improvement.We truly regret that your experience has led you to feel you would not return. We appreciate your honest feedback, as it helps us identify areas where we need to do better.Kind regards,Lindsay

  • User:lukedZ4831JJ

    Trip type: Couples

    A great place

    rating22 Mar 2026

    Excellent place very friendly staff nothing too much trouble Miss Jones, General Manager at Knowsley Inn & Lounge, responded to this review Dear Luke,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyKaitlyn

  • User:Jo C

    Trip type: Solo travel

    Hospital programme

    rating17 Mar 2026

    I've stayed here for 3 days every week for 5 weeks whilst being at the hospital. The staff are good but I need to say, Liam, Laura & Sam the chef are truly amazing, they always go above & beyond, nothing is ever to much trouble, & they always have a smile for you.This us what you need when being here alone. Miss Jones, General Manager at Knowsley Inn & Lounge, responded to this review Dear Jo C,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.SincerelyKaitlyn

  • User:Callum C

    Trip type: Business

    Work stay

    rating03 Mar 2026

    Stayed here multiple times with work and can’t fault it. Laura on the Reception was particularly helpful. Miss Jones, General Manager at Knowsley Inn & Lounge, responded to this review Dear CallumThank you so much for taking the time to review our hotel, I am pleased to hear you enjoyed your stay with us.It is great to hear that Laura made your stay more memorable, she takes great pride in their work and your appreciation makes it all worthwhile. We hope you will visit us again. Sincerely,Kaitlyn

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