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A&O London Docklands Riverside

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A&O London Docklands Riverside

locationDocklands, London

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About  A&O London Docklands RiversideAbout A&O London Docklands Riverside

Location

This comfortable hotel is located approximately 20 minutes from the centre of London, where guests will discover many shopping and entertainment venues. The hotel offers a complimentary shuttle service to and from Canada Water underground station. From here guests can easily reach their destination via the Jubilee Line. London City Airport is roughly a 25-minute journey from the hotel.

Facility

365 rooms, including 4 suites, 4 apartments, 24 single rooms and 89 double rooms, are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a sauna, a steam bath, massage treatments, hydrotherapy treatments and a solarium.

Meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious and varied buffet is prepared for breakfast and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at A&O London Docklands Riverside Amenities at A&O London Docklands Riverside

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sauna

    • -

      Steam bath

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

700 m

Shopping opportunities

1 km

Bars / Pubs

1 km

Restaurants

1 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1276

Very Good

969

Average

534

Poor

308

Terrible

255

Recent Reviews: 3341

  • User:Iain C

    Trip type: Couples

    Great stay

    rating04 Aug 2025

    We stayed for 3 nights whilst visiting london to see some of the attractions. The first impressions were good. Reception staff were professional and welcoming. We stayed in room 220, I think we...
  • User:brigfield

    Trip type:

    Delighted to give a very positive review

    rating30 Jul 2025

    Hotel could not have been better and especially acknowledged my diamond status. I was meeting up with family there so required 3 rooms which the hotel accommodated with upgrades - very much...
  • User:Mary B

    Trip type:

    Would consider coming back, good experience

    rating29 Jul 2025

    The stay was great, one of the richest breakfast I have seen in Hilton, and such a great addition to the team - chef Ashook! He made our experience even better, with his amazing customer service...
  • User:Mama G

    Trip type:

    Adelina supervisor was very rude

    rating28 Jul 2025

    I would have rated my stay as excellent, as this hotel is usually known for its polite and helpful staff — particularly the hotel reception manager, John, who is always exceptionally kind and goes...

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