Alexandra

Recent Reviews: 1193

• User: Excursion61854165058

  Trip type: Family

  Lift broken and lots of stairs

  Great location near Paddington station. Older hotel but has all needed items including fan as no AC, hair dryer, body wash / shampoo in showers. Biggest problem was hotel is devided into 2 sections with 2 lifts and the one lift to our room was broken. So had to climb 6 flights of stairs with large suitcases! We asked for a room on side with working lift and had to take a very much smaller room. Ou… Read moreGreat location near Paddington station. Older hotel but has all needed items including fan as no AC, hair dryer, body wash / shampoo in showers. Biggest problem was hotel is devided into 2 sections with 2 lifts and the one lift to our room was broken. So had t… Read more

• User: Ingrid A

  Trip type: Family

  Where do I begin...?

  Where do I start ? It was horrible, point blank period. I was extemely disappointed and 10 minutes after getting inside the room, I was on my phone finding another hotel. Clearly do not spare the extra 100/200 £ it might cost : find another hotel !I'll start with the only positive : the location is top tier, like perfect. The tube is 3 minutes away. There are buses that take you everywhere and the… Read moreWhere do I start ? It was horrible, point blank period. I was extemely disappointed and 10 minutes after getting inside the room, I was on my phone finding another hotel. Clearly do not spare the extra 100/200 £ it might cost : find another hotel !I'll start w… Read more

• User: Maps64672986521

  Trip type: Solo travel

  Not great

  The prices were low so I didn’t expect a luxury experience. The location is excellent, but it’s really loud during the night as the windows are not well isolated. The breakfast is included, but not great. At first sight the rooms seemed clean, but on my last night I saw a mouse running out of my room which gives me a reason to never go back…The prices were low so I didn’t expect a luxury experience. The location is excellent, but it’s really loud during the night as the windows are not well isolated. The breakfast is included, but not great. At first sight the rooms seemed clean, but on my last n… Read more

• User: williamcollis

  Trip type: Family

  One night in London

  Visited London for one night with my sister, due to brother in law attending the Cleveland clinic. Wanted to book something reasonably priced and on a tube to attend the hospital. Reading the reviews I was very sceptical, but found the twin room to be fine, very clean, kettle with tea and coffee , shower clean and workable. We were on the ground floor. Breakfast was choice of cereal, toast, and th… Read moreVisited London for one night with my sister, due to brother in law attending the Cleveland clinic. Wanted to book something reasonably priced and on a tube to attend the hospital. Reading the reviews I was very sceptical, but found the twin room to be fine, ve… Read more

• User: Cathy C

  Trip type: Business

  Shocking

  This was by far the worst hotel I’ve ever stayed in. I was placed in an attic room, which required climbing six flights of stairs (77 steps). This was not disclosed in the listing, and there was no lift/elevator available.When I raised this issue, the manager told me we were put in the attic rooms “because you are young and able to.” This response was dismissive, unprofessional, and discriminatory… Read moreThis was by far the worst hotel I’ve ever stayed in. I was placed in an attic room, which required climbing six flights of stairs (77 steps). This was not disclosed in the listing, and there was no lift/elevator available.When I raised this issue, the manager… Read more