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Central Park Hotel

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Central Park Hotel

locationBayswater, London

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About Central Park HotelAbout Central Park Hotel

Location

Located right at the centre of London, this hotel lies close to plenty of sightseeing attractions as well as shopping and entertainment venues. Kensington Gardens as well as two tube stations, Bayswater and Queensway, are all easily within walking distance of the hotel. Heathrow Airport is about 20 km from the hotel.

Facility

The hotel has 294 rooms, including 41 single rooms and 189 double rooms, which are located on 7 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service and a laundry service. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Various dining options are available, including a restaurant, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Meals

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Central Park Hotel Amenities at Central Park Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

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      Special Offers

LocationLocation

Map preview

Around this property:

Public Transport

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

321

Very Good

937

Average

1098

Poor

651

Terrible

812

Recent Reviews: 3819

  • User:Dee070605

    Trip type: Solo travel

    Loved the place

    rating10 Jun 2026

    Great location in a safe neighborhood. Basically across the street from Hyde Park. Lots of shops and dining options. Several bus lines and 2 train stations nearby:~ 5 mins to Queensway and ~7 mins to Bayswater. They are renovating, but I didn't experience any noise or inconvenience, and luckily my room was updated and comfortable. It had plenty of closet space, a safe, mini fridge (with water) and a coffee/tea maker (supplies provided). The staff was courteous and respectful. Only complain is that on the day of my departure, I woke up to a blackout throughout the hotel and nobody informed guests of what was happening (something related to the undergoing renovation), I asked via their WhatsApp and didn't receive an answer. A broadcast message to inform guests would have been appreciated. I would definitely stay here again. Central Park Hotel London, Owner at Central Park Hotel, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback.We are delighted to hear that you enjoyed our location, found your refurbished room comfortable and well-equipped, and appreciated the service provided by our team. It is also pleasing to know that the refurbishment works did not cause any disruption to your stay.We appreciate your comments regarding the temporary power outage on the day of your departure. While this was an unexpected incident, we understand that clearer communication would have been helpful, and we apologise for any inconvenience caused. Your feedback has been shared with the management team to help us improve our communication procedures in similar situations.Thank you once again for your kind recommendation. We look forward to welcoming you back to Central Park Hotel on your next visit to London.Kind regards,Central Park Hotel Management

  • User:hmarshal

    Trip type: Friends getaway

    Scam hotel

    rating06 Jun 2026

    This hotel is a scam stay awayMy daughter booked this hotel through Expedia the night before they sent her an email that due to unforeseen circumstances they cannot honor the reservation and they’re gonna give back the money. She got another hotel through Expedia then the morning of her arrival they sent another email saying that they’re open . This is a way for them to scam you and take your money. In the meantime, they never refunded anything. They also don’t answer the phone.Stay away from them Central Park Hotel London, Owner at Central Park Hotel, responded to this review Dear hmarshal,Thank you for taking the time to share your feedback.We are sorry to hear about your daughter's experience. Unfortunately, during the period of her reservation, the hotel experienced an unexpected major incident that affected our ability to accommodate some guests safely. As a result, certain reservations had to be cancelled at short notice.We would like to clarify that all eligible refunds are processed through the original booking channel, in this case Expedia, and are subject to their processing timelines. We sincerely apologise for any inconvenience and uncertainty this situation caused.Guest safety remained our priority throughout the incident, and we regret that the disruption affected your confidence in our hotel.Kind regards,Central Park Hotel Management

  • User:Daisy J

    Trip type: Friends getaway

    Horrendous & Anxiety Inducing

    rating01 Jun 2026

    Absolutely terrible communication, was notified less than twenty four hours before our arrival that they had cancelled our booking, haven’t been refunded yet (£440 btw), hotel did not pick up when I phoned, despite phoning like twenty times. Absolutely shambolic and a severe headache. Niroshan Logathas, General Manager at Central Park Hotel, responded to this review Dear Guest,Thank you for your feedback. We are very sorry to hear about the cancellation and the difficulty you experienced reaching us, as well as the delay regarding your refund.We understand how frustrating and concerning this situation must have been and sincerely apologise for the inconvenience caused. Please be assured that your comments have been taken seriously and will be reviewed with the relevant team.Kind regards,Central Park Hotel

  • User:Jason C

    Trip type: Business

    A great hotel investing heavily

    rating01 Jun 2026

    What an adventure! Arrived to find there was a power failure, but rather than let it spoil the trip, the team escorted me to my room and made sure I was looked after. Armed with my phone light and a strategically placed glass to amplify it, I actually managed to create a surprisingly relaxing atmosphere!The bed was incredibly comfortable, and I had a fantastic night’s sleep. Woke up the next morning and… still no power! Oh well, another chapter in the London adventure. A nice hot shower was still possible thanks to some makeshift mood lighting and plenty of natural light through the room. Quite the experience!Do I let little obstacles like a power cut dim my fun? Not a chance. Life is all about making the most of situations, and that’s exactly what happened here.What stood out most was the investment being made and, more importantly, the warm, friendly and accommodating team. It was genuinely reassuring to see how well everyone handled a difficult situation and continued to look after guests with a smile.Let’s be honest, situations like this can become negative if you allow them to. Instead, I saw a team determined to make the best of it, and that deserves recognition.Well done, Central Park. I can’t wait to see the finished project. If your team can deliver this level of service under these conditions, you’re going to be absolutely amazing when everything is complete.Keep going—you’ve got something special here. Niroshan Logathas, General Manager at Central Park Hotel, responded to this review Dear Jason, Thank you so much for taking the time to share such a thoughtful and positive review.We truly appreciate your understanding and patience during the unexpected power outage. While the circumstances were far from ideal, it is wonderful to hear that our team was able to support you throughout your stay and help make the situation as comfortable as possible.Your positive attitude and ability to find adventure in an otherwise challenging experience are genuinely inspiring. We are delighted that you enjoyed a comfortable night's sleep and that our team's efforts, warmth, and dedication left a lasting impression.The ongoing improvements at Central Park are an exciting step forward for us, and your encouraging words mean a great deal to everyone involved. It is especially rewarding to know that our commitment to guest service shone through despite the temporary disruption.Thank you once again for your kind recognition and for seeing the hard work and determination of our team. We look forward to welcoming you back soon so you can experience the finished project and enjoy everything we have to offer under much brighter circumstances.

  • User:artsalgoa

    Trip type: Couples

    Lovely stay at Central Park Hotel

    rating18 May 2026

    Although under renovation and repairs we had a lovely stay at the hotel. Bathroom and Rooms are clean. Good Cafes in the vicinity and well connected by bus and metro Niroshan Logathas, General Manager at Central Park Hotel, responded to this review Dear Guest, Thank you for sharing your feedback about your stay at Central Park Hotel. We’re very pleased to hear that you had a lovely stay and appreciated the cleanliness of both your room and bathroom.We’re also glad you found the local cafés enjoyable and the transport connections convenient. We appreciate your understanding regarding the ongoing renovation and repairs during your visit.Your kind words mean a lot to us, and we hope to welcome you back again for an even more comfortable stay in the future. Kind Regards, Nash, Guest Relations Manager

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