Cheval Phoenix House

Recent Reviews: 354

• User: Fee1974

  Trip type: Couples

  Wonderful stay at Phoenix House

  The team at Cheval never disappoint. This was our first stay at the Phoenix House apartments and the location was perfect. The room was fantastic - modern, clean and cleverly designed. The staff are so welcoming and thoughtful. It’s always so lovely to visit. Thank you. We’ll be back again soon. Cheval Collection, General Manager at Cheval Phoenix House, responded to this review Dear Valued G… Read moreThe team at Cheval never disappoint. This was our first stay at the Phoenix House apartments and the location was perfect. The room was fantastic - modern, clean and cleverly designed. The staff are so welcoming and thoughtful. It’s always so lovely to visit.… Read more

• User: Glen W

  Trip type: Family

  A fantastic location to enjoy London.

  My husband and I recently spent the entire month of May at Cheval Phoenix House, and it was one of the most enjoyable extended stays we've ever had in London.From the moment we arrived, the staff made us feel genuinely welcome. Mila, Sara, and the entire team provided exceptional service throughout our stay. They were warm, professional, attentive, and always willing to help with anything we neede… Read moreMy husband and I recently spent the entire month of May at Cheval Phoenix House, and it was one of the most enjoyable extended stays we've ever had in London.From the moment we arrived, the staff made us feel genuinely welcome. Mila, Sara, and the entire team… Read more

• User: Andrew S

  Trip type: Couples

  Heaven in the heart of Chelsea.

  An outstanding first class hotel set in an ideal location in Chelsea, London. Highly recommended with excellent service always with an engaging smile. Made you feel very welcome. Cheval Collection, General Manager at Cheval Phoenix House, responded to this review Dear Andrew,Thank you so much for your wonderful review! We’re delighted to hear that our Chelsea location, service, and welcoming… Read moreAn outstanding first class hotel set in an ideal location in Chelsea, London. Highly recommended with excellent service always with an engaging smile. Made you feel very welcome. Cheval Collection, General Manager at Cheval Phoenix House, responded to this… Read more

• User: Valerie L

  Trip type: Solo travel

  Lovely stay, all of it excellent.

  A wonderful stay, excellent services of every description, quietly provided with beautiful delivery. I loved everything about my stay, the location, the elegant room, fantastic bed, well thought amenity. Cheval Collection, General Manager at Cheval Phoenix House, responded to this review Dear Valerie, Thank you sincerely for your wonderful feedback. We’re delighted to hear that your stay was… Read moreA wonderful stay, excellent services of every description, quietly provided with beautiful delivery. I loved everything about my stay, the location, the elegant room, fantastic bed, well thought amenity. Cheval Collection, General Manager at Cheval Phoenix… Read more

• User: Susan C

  Trip type: Solo travel

  Love Cheval Phoenix

  Always a pleasure to stay at Cheval Phoenix. The reception staff are more than warm and happy to provide support where necessary and the apartment is lovely and impeccably kept by the great housekeeping staff. Another plus is a discount at Kahani, the wonderful restaurant next door, where the food is delicious. The location cannot be improved, steps to tube and buses, grocery shops easily accessib… Read moreAlways a pleasure to stay at Cheval Phoenix. The reception staff are more than warm and happy to provide support where necessary and the apartment is lovely and impeccably kept by the great housekeeping staff. Another plus is a discount at Kahani, the wonderfu… Read more