citizenM London Bankside

Recent Reviews: 5167

• User: Discover801453

  Trip type: Business

  I'm still angry about this hotel.

  This is not a 4 star hotel. No coffee or tea facilities, no kettle, no iron, no fresh water, no minibar, not even a glass to get a tap water. I was told to come downstairs to borrow glasses. In the morning, I couldn't even make a cup of tea and downstairs they wanted to charge me extra for it. This is completely unacceptable for a hotel clearly intended for business travelers. The room is tiny, po… Read moreThis is not a 4 star hotel. No coffee or tea facilities, no kettle, no iron, no fresh water, no minibar, not even a glass to get a tap water. I was told to come downstairs to borrow glasses. In the morning, I couldn't even make a cup of tea and downstairs they… Read more

• User: Geraldine J

  Trip type: Solo travel

  Cetral and clean hotel

  Opposite the Tate modern, 5 Minutes Walk to the Southbank of Thames and Millennium Bridge. Only a short distance walk to London Bridge Station and Bus Stop direct opposite the hotel.Modern, warm atmosphere with very small but clean and fuctional rooms. 24h reciption, self check in and out, bar an restaurant, but didn't use the service during this stay. Unahappy with the noicelevel with a room to S… Read moreOpposite the Tate modern, 5 Minutes Walk to the Southbank of Thames and Millennium Bridge. Only a short distance walk to London Bridge Station and Bus Stop direct opposite the hotel.Modern, warm atmosphere with very small but clean and fuctional rooms. 24h rec… Read more

• User: Dragon T

  Trip type: Couples

  Very nice

  Really nice and friendly genuine staff (Charlotte, Christopher and Jef - and a lovely man from Mexico behind the bar)2 nights, on a wet weekend in London. Fabulous location for getting around. Nice room, very clean.Only downside, window side of the bed doesn't have a shelf.Really nice and friendly genuine staff (Charlotte, Christopher and Jef - and a lovely man from Mexico behind the bar)2 nights, on a wet weekend in London. Fabulous location for getting around. Nice room, very clean.Only downside, window side of the bed doesn't… Read more

• User: laurence h

  Trip type: Couples

  Consistently good.

  Another nice stay at a CitizenM property.Between locations in Rotterdam, Glasgow, Amsterdam and London, I must have spent 100+ nights in this chain over the last 10 years, it's always a consistent product.Beds are always comfy, public lounges are spacious and attractive, staff are friendly and helpful (except the Shoredich location that has unfriendly staff and overcrowded lounges), breakfast and… Read moreAnother nice stay at a CitizenM property.Between locations in Rotterdam, Glasgow, Amsterdam and London, I must have spent 100+ nights in this chain over the last 10 years, it's always a consistent product.Beds are always comfy, public lounges are spacious and… Read more

• User: met09

  Trip type: Couples

  Never again

  The citizenM Bankside has a great location and certainly uses technology and design to mask a stay in extremely tiny rooms—really tiny—with barely any space to hang clothes or store luggage. The room I stayed in was basically a corridor where a double bed was wedged in on three sides, so if, unfortunately, two people are sharing the room, one has to climb over the other to get out of bed. The sink… Read moreThe citizenM Bankside has a great location and certainly uses technology and design to mask a stay in extremely tiny rooms—really tiny—with barely any space to hang clothes or store luggage. The room I stayed in was basically a corridor where a double bed was… Read more