Crowne Plaza London - Kingston



98+ photos
This hotel is located in London.

Portsmouth Road
Check-in from 3:00 PM · Check-out by 11:00 AM

Portsmouth Road
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
75 reviewsUser: James B
Trip type: Business
Very poor experience for IHG Hotel not on Brand at all!
Overall, this was not a great experience and the hotel appears to be poorly managed.As an IHG Gold Elite member who stays regularly at IHG properties, my status was acknowledged at check-in, but no upgrade or complimentary drink was offered. I was also asked to pay £15 for breakfast and £10 per night for parking, both of which are often waived at comparable properties. To be fair, the breakfast ch… Overall, this was not a great experience and the hotel appears to be poorly managed.As an IHG Gold Elite member who stays regularly at IHG properties, my status was acknowledged at check-in, but no upgrade or complimentary drink was offered. I was also asked t…
User: Bharat H
Trip type: Family
Terrible
Pathetic service it took them 4 days to repair a sink issue with very childish excuses like they dont have spare keys. Lol plus they failed to reply to any of our emails . Really disappointed with the service.Pathetic service it took them 4 days to repair a sink issue with very childish excuses like they dont have spare keys. Lol plus they failed to reply to any of our emails . Really disappointed with the service.
User: Samuel L
Trip type: Couples
Thank you Mr Vishal care during air traffic system disruption.
I like to say thank you to Mr. Vishal during my stay. He has given great care and support to me and my wife.In this air traffic system disruption we experienced depression and sadness on our holiday trip to London. We appreciste very much to Mr Vishal care taken during our stay.Thank you.LeeI like to say thank you to Mr. Vishal during my stay. He has given great care and support to me and my wife.In this air traffic system disruption we experienced depression and sadness on our holiday trip to London. We appreciste very much to Mr Vishal care tak…
User: blaxi o
Trip type: Couples
5 STARS
Amazing service. Gurjoh was very helpful and polite. Would definitely recommend.Amazing service. Gurjoh was very helpful and polite. Would definitely recommend.
User: BreakingBrad
Trip type: Couples
River Views
PROS- modern property with north facing rooms having river views;- large bar/breakfast area with huge TVs;- friendly staff;- car park (albeit situated 150 yards behind hotel amidst ugly industrial buildings).CONS- breakfast offering rather modest and seemingly understaffed;- balconies lack privacy.PROS- modern property with north facing rooms having river views;- large bar/breakfast area with huge TVs;- friendly staff;- car park (albeit situated 150 yards behind hotel amidst ugly industrial buildings).CONS- breakfast offering rather modest and seemingly…
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