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Dolphin Hotel

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Dolphin Hotel

locationPaddington, London

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About Dolphin HotelAbout Dolphin Hotel

Location

This lovely hotel has a wonderful location on an attractive square surrounded by trees. The nearest underground station is Paddington which is just a few steps away. It takes just a couple of minutes to reach attractions such as Madame Tussauds, the British Museum, Buckingham Palace and Oxford Street.

Facility

The hotel was built in 1850. 33 rooms, including 4 single rooms and 6 double rooms, are located on 6 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service and a laundry service. Bicycles can be kept in the bicycle storage area (for a fee). A fax machine is available for guests' business needs.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, a television with satellite/cable channels, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

There is a breakfast room on the premises. Bed and breakfast is offered as a catering option. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Meals

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Dolphin Hotel Amenities at Dolphin Hotel

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Games room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

308

Very Good

364

Average

261

Poor

92

Terrible

118

Recent Reviews: 1143

  • User:Resort568832

    Trip type: Solo travel

    Good hotel but some staff is horrendous

    rating17 May 2026

    My checking in experience was horrendous, I’m a solo female traveler and needed some assistance with carrying luggage upstairs as they gave me a room on the 3rd floor. The guy at the reception flat out refused and said I had the option of not taking my luggage in my room. I became upset and told him I was feeling really unwell and needed my luggage. He wouldn’t help me at all and starting yelling at me until it got to a point where I thought he would hit me. I started to cry. Then he finally called a porter who was able to help. Because of this experience I’m giving a low rating as otherwise the hotel was nice and in a great location. My check in experience really traumatized me although the rest of the staff seemed ok. This guy should not be working here. Monika G, Guest Services / Front Office at Dolphin Hotel, responded to this review Dear guest,thank you for taking time to leave us a review. According to our records, you were politely asked to wait for our porter to become available, after which you were displeased with the fact our employee could not specify a time frame of how many minutes it will take for the porter to arrive to help you and became offensive towards him. We do not tolerate offensive behaviour towards our employees. Rooms are allocated on a randomised basis upon receiving them unless we have a specific request for a lower floor, which we did not in the case of your booking. Kind regards,Dolphin Hotel

  • User:Johan T

    Trip type: Couples

    Nice but noisy

    rating16 May 2026

    Great location and cleanliness. Lots of noice from fridge, other rooms, tube and street. Very poor sound proofing. Nice beds and ok value for money. You get what you pay for. Monika G, Guest Services / Front Office at Dolphin Hotel, responded to this review Dear guest, thank you for taking time to leave us a review. We are happy to hear you were pleased with the excellent location of our hotel and the cleanliness of our rooms. We are hoping to welcome you back again soon. Kind regards, Dolphin Hotel

  • User:lou j

    Trip type: Solo travel

    Very tired hotel but great location and excellent value for money.

    rating14 May 2026

    The Dolphin Hotel is definitely a 3* establishment. My single room was tiny and very shabby.. you could hear the underground trains which made everything vibrate.. and I was on the 2nd floor. However, the staff were really pleasant, helpful and very polite. .Cooked breakfast was good ( although the communication between reception, where I had paid the day before , and the dining room was poor, resulting in some confusion as to whether they would feed me or not). This was rectified quickly. Despite the room size, the shabbiness and the underground noise.. for me, none of these things bothered me as it was in a great location and absolutely perfect for my visit to Royal Albert Hall. I slept really well in the very comfortable bed. All for just over £70. GREAT value for money. I would definitely stay there again. :0) Monika G, Guest Services / Front Office at Dolphin Hotel, responded to this review Dear guest,thank you for taking time to leave us a review. We are happy to hear you were pleased with the hospitality of our staff and the excellent location of our hotel, however we are sorry to hear you were disappointed with the size of your room. We are hoping to welcome you back again soon. Kind regards, Dolphin Hotel

  • User:Meander820109

    Trip type: Couples

    Great few days in London

    rating11 May 2026

    Excellent location, being a short walk to Paddington Station and being surrounded by various restaurants. Spoilt for choice in that regard.Friendly and efficient staff and spotlessly clean room with comfortable beds.Lovely square outlook and quiet for London.We shall return. Monika G, Guest Services / Front Office at Dolphin Hotel, responded to this review Dear guest, thank you for taking time to leave us a review. We are happy to hear you were pleased with the excellent location of our hotel and the hospitality of our staff among other aspects that made your stay great. We are hoping to welcome you back again soon. Kind regards, Dolphin Hotel

  • User:Adriana1001

    Trip type: Solo travel

    Great stay, convenient location

    rating07 May 2026

    Great stay in a very convenient location. The hotel was close to Paddington Station, which made getting around London really easy. The staff were friendly and helpful, and the area felt safe and lively with plenty of restaurants and stores nearby. Monika G, Guest Services / Front Office at Dolphin Hotel, responded to this review Dear guest, thank you for taking time to leave us a review. We are happy to hear you were pleased with the excellent location of our hotel and the hospitality of our staff. We are hoping to welcome you back again soon. Kind regards, Dolphin Hotel

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