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Doubletree By Hilton Hotel London Excel

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Doubletree By Hilton Hotel London Excel

locationDocklands, London

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About Doubletree By Hilton Hotel London ExcelAbout Doubletree By Hilton Hotel London Excel

Location

This hotel is set in an enviable waterfront location, moments away from links to the city's beating heart. Bond Street is less than 20 minutes away and the centre of London is easily accessed via the Docklands Light Rail at Prince Regent Station, a 4-minute walk from the hotel. It is just a 10-minute journey to the M11 motorway and the M25 is only 20 minutes away. It also lies just minutes from ExCel London (the UK's largest exhibition venue), Canary Wharf and London City Airport.

Facility

224 rooms, including 71 suites and 145 double rooms, are available to guests in a 6-storey main building and a 9-storey auxiliary building. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi are provided as well. Slippers are included. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including sailing, a gym and billiards. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Doubletree By Hilton Hotel London Excel Amenities at Doubletree By Hilton Hotel London Excel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Gym

    • -

      Sailing

LocationLocation

Map preview

Around this property:

Centre

12.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1314

Very Good

615

Average

255

Poor

115

Terrible

103

Recent Reviews: 2402

  • User:DPM399

    Trip type: Business

    The best hotel while working at the Excel Arena complex.

    rating11 Jun 2026

    Great location for London Excel Arena. Decent bar and restaurant with respectable menu. Clean, modern, functional rooms with comfortable beds. A1 richard mackie, General Manager at DoubleTree By Hilton London Excel, responded to this review Dear DPM399Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay and found our location ideal for working at the London ExCeL Arena complex. It's great to know that you appreciated our bar and restaurant, as well as the clean, modern, and comfortable rooms. Your kind feedback means a lot to us, and we look forward to welcoming you back on your next visit to ExCeLKind regardsChinx BFront Office Assistant Manager

  • User:Eleanor G

    Trip type: Couples

    Lovely stay

    rating11 Jun 2026

    Lovely and friendly very clean comfortable beds and Rahat at breakfast time looked after us very well richard mackie, General Manager at DoubleTree By Hilton London Excel, responded to this review Dear 968eleanorgThank you for your lovely feedback! We're delighted to hear that you enjoyed your stay and found the hotel clean, comfortable, and welcoming. It's especially wonderful to know that Rahat looked after you so well at breakfast and helped make your experience even more enjoyable. We'll be sure to share your kind words with him. We look forward to welcoming you back for another lovely stay soonKind regardsChinx BFront Office Assistant Manager

  • User:dpape

    Trip type: Business

    Perfect to visit London ExCel

    rating10 Jun 2026

    We were exhibitors at the London ExCel and stayed here for 5 nights. The hotel offers large parking (£15/night) and the kitchen is open till 22h30. Every morning we are welcomed at breakfast with a smile by Judith. richard mackie, General Manager at DoubleTree By Hilton London Excel, responded to this review Dear dpapeThank you for your wonderful review! We're delighted to hear that our location was convenient for your visit to London ExCeL and that you had an enjoyable 5-night stay with us. It's great to know that our parking facilities and late kitchen hours added to your comfort. We're especially pleased that Judith made your mornings brighter with her warm welcome at breakfast. We'll be sure to share your kind words with her. We hope to welcome you back the next time you're exhibiting or visiting LondonKind regardsChinx BFront Office Assistant Manager

  • User:YiYun C

    Trip type: Business

    Attentive staff

    rating10 Jun 2026

    Rahat was very helpful and attentive the whole time! Thank you :) richard mackie, General Manager at DoubleTree By Hilton London Excel, responded to this review Dear 503yiyuncThank you for sharing your experience! It's great to hear that Rahat was helpful and attentive throughout your time with us. Your kind words mean a lot, and we'll be sure to let him know. We look forward to welcoming you back in the futureKind regardsChinx BFront Office Assistant Manager

  • User:Amaan H

    Trip type: Solo travel

    What a pleasant welcome

    rating10 Jun 2026

    What a lovely staff member Rekha , so polite and pleasant , very friendly and welcoming , she welcomed me as a gold member and recognised my tier straight away , and told me about the perks I have and the upgrades provided , my room was not ready however she had contacted HK and reassured me that my room will be ready in half and hour , very pleasant young lady , she truly lives the Hilton value , thank you Rekha richard mackie, General Manager at DoubleTree By Hilton London Excel, responded to this review Dear AmaanThank you for taking the time to share your wonderful feedback. We are delighted to hear that you received such a pleasant welcome and that Rekha made such a positive impression during your arrival. Providing a warm, friendly, and personalized experience for our guests is something we take great pride in, and it's fantastic to know that Rekha recognized your Gold membership, explained your benefits, and kept you informed while your room was being prepared.Your kind words about her professionalism, attentiveness, and embodiment of the Hilton values mean a great deal, and we will be sure to share your compliments with her and the wider team. I know she will be thrilled to know she helped make the start of your stay so memorable.Thank you once again for your lovely review, and we look forward to welcoming you back for another exceptional stay soon.Kind regardsChinx BFront office Assistant Manager

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