Duke of Leinster



116+ photos
This hotel is centrally located in the Bayswater district of London, close to Queensway underground station and Bayswater Road. Countless shopping venues, bars and restaurants are to be found in the vicinity.

20 Leinster Gardens
Check-in from 2:00 PM · Check-out by 11:00 AM

20 Leinster Gardens
Check-in from 2:00 PM · Check-out by 11:00 AM
Average
777 reviewsUser: yanis b
Trip type: Couples
WORST EXPERIENCE
We arrived and they sent us to the basement, the room was old, wifi didn’t even reach and the phone to call receptions was obviously not working either. We talked to reception to see if they could change us and they said they had no available rooms. We needed to work and wifi was not working AT ALL, my wife went to reception and the blond receptionist was rude blaming us for supposedly not knowing… We arrived and they sent us to the basement, the room was old, wifi didn’t even reach and the phone to call receptions was obviously not working either. We talked to reception to see if they could change us and they said they had no available rooms. We needed…
User: Andrew W
Trip type: Couples
Avoid!
Hotel was awefull. Scaffolding all around it, with active work going on, staff all on mobiles all the time, tiny grubby room downstairs in a basement style. Smelly, and mouldy. Breakfast was the worst breakfast experience, ever. Tiny little area with tinned hotdog sausages and really runny scrambled egg (that was it for the hot food choice!!) flys on bread, wrong hot drinks bought out. Really r… Hotel was awefull. Scaffolding all around it, with active work going on, staff all on mobiles all the time, tiny grubby room downstairs in a basement style. Smelly, and mouldy. Breakfast was the worst breakfast experience, ever. Tiny little area with tinned…
User: nyrire
Trip type: Family
Training needed in boundaries
Stayed recently while in London. The hotel is in a great location with stations and shops nearby. The building had some construction but nothing major. A few things in the room needed repair (mirror, towel heater, shower leak), though nothing that ‘ruined’ our stay.My issue was mainly with the staff. The lady at reception with glasses was lovely and professional, but we had repeated problems with… Stayed recently while in London. The hotel is in a great location with stations and shops nearby. The building had some construction but nothing major. A few things in the room needed repair (mirror, towel heater, shower leak), though nothing that ‘ruined’ our…
User: Dream52338063345
Trip type: Family
DO NOT STAY HERE!!
DO NOT STAY HERE!!! We saw a rat in our room in the middle of our stay and the hotel manager did not believe me and accused me of making it up. I saw it run past my foot and into the bathroom! And prior to seeing the rat, when I had stepped in the droppings in our bathroom, the front desk's response was to just clean it up myself with some tissue paper! Terrible customer service! DO NOT STAY HERE!… DO NOT STAY HERE!!! We saw a rat in our room in the middle of our stay and the hotel manager did not believe me and accused me of making it up. I saw it run past my foot and into the bathroom! And prior to seeing the rat, when I had stepped in the droppings in…
User: Photografitz
Trip type: Family
Do not stay in the basement rooms!!
The basement rooms should not be priced the same as the other floors, they are an absolute disgrace. I don't mind rooms being small, especially in older buildings in city centres. However, this is the worst hotel room I've stayed in for as long as I can remember. The room has about 3 feet of space around a small double bed. The window is about 1 foot wide and only opens 3 inches. This is also some… The basement rooms should not be priced the same as the other floors, they are an absolute disgrace. I don't mind rooms being small, especially in older buildings in city centres. However, this is the worst hotel room I've stayed in for as long as I can rememb…
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