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Ember Locke

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Ember Locke

locationKensington, London

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About Ember LockeAbout Ember Locke

Location

The hotel is centrally located in London's exclusive Royal Borough of Kensington and Chelsea. The hotel is a short walk from Earl's Court tube station and near to major road links, with easy access to both Heathrow and Gatwick Airports. Nearby guests will find the fashionable shopping areas of Knightsbridge, Sloane Square, Kings Road and Kensington High Street as well as major tourist attractions including Kensington Palace, Hyde Park, the Royal Albert Hall and the Natural History, V & A and Science Museums.

Facility

8 suites and 113 double rooms are located on 9 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Amenities available at the apartment hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a car hire service, room service (for a fee) and a laundry service. Complimentary newspapers are available. 2 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with central heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The apartment hotel has 121 non-smoking rooms.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Ember Locke Amenities at Ember Locke

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Car Park

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      Conference Room

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      Hotel Safe

    • -

      Laundry Service

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      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

LocationLocation

Map preview

Around this property:

Shopping opportunities

500 m

Underground/Over ground Station

500 m

Train Station

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

869

Very Good

868

Average

247

Poor

79

Terrible

65

Recent Reviews: 2128

  • User:SingaporeBms

    Trip type: Couples

    Solid hotel choice London

    rating07 Jan 2025

    Repeat stay after a few years. Hotel remains of high standard with good service and location. Definitely a good alternative to main brands in the city. Restaurant has a solid menu with good food and service. If you want to pamper yourself go with the premium room, king size bed, and ask for a street facing to avoid looking into the condo next door.

  • User:876kennyp

    Trip type: Couples

    Filthy dirty death trap

    rating31 Jan 2024

    My partner & I booked this in 2022 mor 23 but only just got around to reviewing on this site as promised to the owners of this chain.Firstly Avoid this filthy dirty over priced death trap of a “ hotel “ My partner & I booked a 3 night stay a £700 so not cheap My partner arrived first to check I. As I was arriving an hour later & when I did found my partner still waiting to be checked and as he is in poor health not in a good state check in time was supposed to be 1500 & it was 1540 when I arrived At 1610 we eventually got to our room which was NOT as advertised in their brochures and was filthy dirty so I went downstairs to reception to see if we could get another room that was clean.However the our door keycard stopped working failed to activate the lifts so I had to run down many flights of stairs to reception & after waiting In was grudgingly allowed another room & keycards replaced However the new key cards failed to work the lifts do again back to reception No apologies just dismissiveFinally at 1730 we were in our new room which was nearly as filthy as the first but fed up & resigned we said we’d go again. & report to reception. I noticed something not right with the bathroom door and to my horror when I touched it it was off its runners & had I leaned on it would have fallen through if the sliding had not give way first & killed me. Going to dinner at 730 both our door keys failed yet again & so not fancying a 8 floor down hike I started to look for an emergency alarm but none found & then another couple arrived & we went with them. Went nuke at reception but dismissed with a wave.3 days In a horror hotel which should be called Faulty Towers I fired off an email to the franchise owners who could barely speak English & fobbed me off despite proof. After weeks I was given a paltry 200 points improved to 2000 for anther stay Stick your points How dare you treat us like this How dare you think we should except this Myself or my partner could have been injured or killed in that death trap filthy room you boasted was “ superior ( hate to see your standard room) So good people reading this truthful & accurate review. Take heed Avoid Go elsewhere Ok but don’t say you weren’t warned. Yes I have the correct hotel & sorry you were not warned sooner I’ve been making sure ever site in the planet is aware of this despicable place.For gods sake avoid it

  • User:Michael V

    Trip type: Business

    nhow London Islington, great choice

    rating28 Feb 2023

    Great hotel, funky atmosphere and fantastic value for money. Genaro at reception made me feel very welcome since the moment I stepped into the hotel. Friendly, professional and efficient, he provided a great service! I can only recommend the hotel.

  • User:ars772019

    Trip type: Business

    Trustworthy and convenient, as always.

    rating16 Jun 2022

    I have come to these hotel for a number of years. This was the first time after the pandemic and I found the same Excellent quality vs price as always. Large rooms, great breakfast, very nice staff. What else? :-)

  • User:MCRicar

    Trip type: Couples

    Great stay thanks to the staff

    rating13 Jun 2022

    Stayed for 8 nights from May to June 2022. Well located with a bus stop on the door and a tube station 300m/0.2mi away (Earl's Court). Good and hearty breakfast. The hotel itself is in need of refurbishment and the word around was that it will soon close to receive a complete makeover. If this is true, we hope every single staff member can keep their jobs during and after the makeover, because they are the heart and soul of this property. Every single one of them made our stay memorable, even if the room was a little rundown (not to their fault, but NH for letting the property go without proper maintenance). We have to leave a huge shoutout to Tina from front desk, hardest working person on the property, always with a smile on her face and ready to help. We hope to see everyone again very soon, after the remodeling is done. Thank you.

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